Management Test 2

Front 1

Management Theories

Back 1

Classical Approach, Behavioral Approach

Front 2

Management Theory

Back 2

A systematic statement, based on observations, of how the management process might best occur, given stated underlying principles.

Front 3

Classical Approach

Back 3

An approach to management that stresses the manager's role in formal hierarchy of authority and focuses on the task, machines, and systems needed to accomplish the task efficiently.

Front 4

Scientific Management

Back 4

theory within the classical approach that focuses on the improvement of operational efficiencies through scientific and systematic study of worth methods, tools, and performance standards.

Front 5

Frederick Taylor

Back 5

Father of Scientific Management. Develop a theory of scientific management that stated that managers have the responsibility to discover the "best way" to complete the work task, select and train workers, cooperate with and provide incentives and divide work responsibility even among managers and workers.

Front 6

Lack of productivity is notbecause of lazy laborers, butbecause of management’sfault.... Author?

Back 6

Frederick Taylor

Front 7

Soldiering

Back 7

The systematic slowdown in work by laborers with the deliberate purpose of keeping their employers ignorant of how fast the work can be done.

Front 8

Principles of Scientific Management

Back 8

- Develop the "one best way" to perform any task.

- Cooperate with workers and provide incentive to ensure that the work is done according to the "one best way"

- Divide the work and the responsibility equally between manager and workers. `

Front 9

Criticisms of Taylor's contributions

Back 9

Saw workers as machines (ignore human nature)`

Front 10

Contribution of scientific management

Back 10

- ideas such as precise measurement and the use of science remain in use today.

- influence the emergence of the quantitative approach and management science.

Front 11

Administrative Management

Back 11

The universality of management as a function that can be applied to all organizations.

Front 12

Henri Fayol

Back 12

Developed the functional definition of management, emphasized the necessity of teaching management, and develop general principles of management including centralization and division of work.

Front 13

Contributions of the Classical Approach to Management Theory

Back 13

-They emphasized work and getting it done efficiently.

Front 14

Criticisms of Classical Approach

Back 14

The main criticisms are that theyfocused too narrowly on work,machines, authority structures, andefficiency, and that they ignored thehuman aspect of work

Front 15

Behavioral Approach

Back 15

emphasizes the importance ofhuman behavior, needs, andattitudes within organizations.

Front 16

Mary Parker Follet

Back 16

Underscored the importance of work groups, arguing that work groups are one of the primary sources of influence on worker behavior. Had strong views onthe importance ofintegrative unity,shared power, andhuman cooperation

Front 17

The Hawthorne Studies

Back 17

Study made by Elton Mayo Revealed that grouppressures cansignificantly impactindividual productivity

Front 18

Elton Mayo

Back 18

From the Hawthorne experiments he discovered that social relationships and trust helped motivated employees to increase output.

Front 19

Contributions of the BehavioralApproach to Management Theory

Back 19

It brought to managers’ attentionthe critical nature of the socialneeds of workers.

-It led to the development of thehuman-relations movement.

-Emergence of OB (Organizationalbehavior) studies