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38 Cards in this Set

  • Front
  • Back
• Organizational structure-
a formal system of task and reporting relationships that coordinates and motivates organizational members so that they work together to achieve organizational goals
• Organizational design-
the process by which managers make specific organizing choices that result in a particular kind of organizational structure
• Contingency Theory-
managers design organizational structures to fit the factors or circumstances that are affecting the company the most and causing them the most uncertainty
• Task Variety-
the number of new or unexpected problems or situations that a person or function encounters in performing tasks or jobs
• Task analyzability
-the degree to which programmed solutions are available to people or functions to solve the problems they encounter
• Job design-
the process by which managers decide how to divide tasks into specific jobs
• Job simplification-
the process of reducing the number of tasks that each worker performs
• Job enlargement-
increasing the number of different tasks in a given job by changing a division of labor
• Job enrichment-
increasing the degree of responsibility a worker has over his or her job
• Skill Variety-
the extent to which a job requires that an employee use a wide range of different skills, abilities or knowledge
• Task Identity-
the extent to which a job requires that a worker perform all the tasks necessary to complete the job, from the beginning to the end of the production process
• Task significance-
the degree to which a worker feels his or her job is meaningful because of its effect on people inside the organization, such as coworkers, or on people outside the organization, such as customers
• Autonomy-
the degree to which a job gives an employee the freedom and discretion needed to schedule different tasks and decide how to carry them out
• Feedback-
the extent to which actually doing a job provides a worker with clear and direct information about how well he or she has performed the job
• Functional Structure-
an organizational structure composed of all the departments that an organization requires to produce its goods or services
• Divisional structure-
an organizational structure composed of separate business units within which are the functions that work together to produce a specific product for a specific customer
• Product structure-
an organizational structure in which each product line or business is handled by a self-contained division
• Geographic structure-
an organizational structure in which each region of a country or area of the world is served by a self-contained division
• Global geographic structure-
managers locate different divisions in each of the world regions where the organization operates
• Global product structure-
each product division takes responsibility for deciding where to manufacture its products and how to market them in countries worldwide
• Market Structure-
An organizational structure in which each kind of customer is served by a self-contained division; also called customer structure
• Product team structure-
an organizational structure in which employees are permanently assigned to a cross-functional team and report only to the product team manager or to one of his or her direct subordinates
• Cross-functional team-
a group of managers brought together from different departments to perform organizational tasks
• Hybrid structure-
structure of large organization that has many divisions and simultaneously uses many different organizational structures
• Authority-
the power to hold people accountable for their actions and to make decisions concerning the use of organizational resources
• Hierarchy of authority-
an organization’s chain of command, specifying the relative directly to a manager
• Span of control-
the number of subordinates who report directly to a manager
• Line manager-
someone in the direct line or chain of command who has formal authority over people and resources at lower levels
• Staff manager-
someone responsible for managing a specialist function such as finance or marketing
• Decentralizing authority-
giving lower-level managers and non-managerial employees the right to make important decisions about how to use organizational resources
• Integrating mechanisms-
organizing tools that managers can use to increase communication and coordination among functions and divisions
• Task force-
a committee of managers from various functions or divisions who meet to solve a specific mutual problem; also called ad hoc committees¬ because they are temporary
• Strategic alliance-
an agreement in which managers pool or share their organization’s resources and know-how with a foreign company and the two organizations share the rewards and risks of starting a new venture
• Network structure-
a series of strategic alliances that an organization creates with suppliers, manufacturers and/or distributors to produce and market a product
• Outsource-
to use outside suppliers and manufacturers to produce goods and services
• Boundaryless organization-
an organization whose members are linked by computers, faxes, computer-aided design systems, and video teleconferencing and who rarely, if ever, see one another face-to-face
• Knowledge management system-
a company-specific virtual information system that allows workers to share their knowledge and expertise and find others to help solve ongoing problems
• Business-to-business (B2B) network-
a group of organizations that join together and use IT to link themselves to potential global suppliers to increase efficienty and effectiveness