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22 Cards in this Set

  • Front
  • Back

Logic

The ability to use rational thinking and reasoning to determine the correct answer to a problem.

Ehics

Analysis of the principles of human conduct in order to determine between right and wrong

Types of reasoning

Inductive, deductive, causal, and analogical

Inductive Reasoning

A process that arrives at a general conclusion based on a foundation of specific examples or data

Deductive Reasoning

The process of reaching a specific conclusion based on a General statement or principle.

Causal (or cause and effect)

A process that is based on the relationship between two or more events in such a way that it is obvious one caused the other to occur.

Analogical Reasoning

Based on a comparison between two similar cases

Types of fallacies

Causal-makes a faulty connection between the cause and effect


Bandwagon-tries to make the statement that everyone is doing something or believe something.


Straw man-makes a week easily refuted statement to take attention away from the main point.


Hasty Generalization-makes an argument or conclusion that is based on insufficient or nonexistent evidence


Red herring-occurs when someone uses a relevant facts to distract the listener from the main issue


Non sequitur-concludes something that simply does not follow the main premise of the argument


Slippery slope-consists of a series of worsening consequences that are assumed results from the initial decision or action.

3 elements of decision-making

Basic assessment, members of the unit involved, and understanding decision-making models


P84

Basic Assessment of decision making

Authority, sufficient information, decisions affect, worth the effort


P84

Basic Assessment of decision making

Authority, sufficient information, decisions affect, worth the effort


P84

Members of the unit

Must understand the morale, mood and capabilities of the members by 1) monitoring members, 2) listening to concerns, and 3) watching for symptoms of stress.

Decision-Making Models

Based on 3 considerations: generic or exceptional decisions, conditions which decisions are subject, choice of decision-making models used to solve the problem

Decision-Making Models

Based on 3 considerations: generic or exceptional decisions, conditions which decisions are subject, choice of decision-making models used to solve the problem

2 generally accepted decision-making models

Rational model and bounded rationality model

Rational Model

Leader gathers information and makes the decision based on the best possible alternative to the situation.

Bounded Rationality Model

Allows the leader to select the decision that will satisfy the minimal requirements of the situation

Decision-Making process steps

Classify the problem (generic or exceptional)


Define the problem or name it (generic/exceptional)


List alternative options


Determine the best response


Convert the decision into action


Test the action against the desired outcome

Barriers to Decision-Making

Psychological - fear, ego, indecisiveness, distrust, antagonism, jealousy, unethical motives


Organizational - lack of data, lack of accurate analysis, lack of resources, lack of management support, lack of commitment, lack of capacity

Abilene Paradox

People disagree about a decision or problem but are unwilling or afraid to oppose it publicly and dissent against a group.

Abilene Paradox

People disagree about a decision or problem but are unwilling or afraid to oppose it publicly and dissent against a group.

4 Way Test

Is it the truth?


Is it fair to all concerned?


Will it build goodwill and better relationships?


Will it be beneficial to all concerned?