Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
18 Cards in this Set
- Front
- Back
- 3rd side (hint)
|
What is the Rational Decision-Making Model? |
Six-step decision making process Describes how to maximize outcome |
|
|
|
What are the 6 steps to the Rational Decision-Making Model? |
Define the problem ID criteria Allocate weights to criteria Develop Alternatives Evaluate Alternatives Select best alternative |
|
|
|
What are 3 ways individuals actually make decisions? |
Bounded Rationality: self-limit on ability to interpret
Satisficing: good enough
Intuition |
|
|
|
What are 8 Judgement Shortcuts? |
Overconfidence bias Anchoring bias Confirmation bias Availability bias Escalation of commitment Randomness error Risk aversion Hindsight bias |
|
|
|
What are 4 Strengths of Group Decision Making? |
More complete information
Diversity of views
Better decisions
Acceptance of a solution |
|
|
|
What are 4 Weaknesses of Group Decision Making? |
Time consuming
Conformity
Dominant members
Ambiguous responsibility |
|
|
|
What is Groupthink? |
Norms for Conformity prevent group from critically thinking |
|
|
|
What is 6 Symptoms of Groupthink? |
Illusion of invulnerability Assumption of morality Rationalized resistance Peer pressure Minimized doubts Illusion of unanimity |
|
|
|
What are 4 ways of Minimizing Groupthink? |
Monitor group size
Leader plays impartial role
Member plays Devil's Advocate
Encourage diverse alternatives |
|
|
|
What is Groupshift? |
Initial positions of members are exaggerated
Because of group interactions |
|
|
|
What 3 things causes Groupshift? |
Familiarisation among group members
Discussion motivates members to take risks
Group diffuses responsibility |
|
|
|
Why is Creativity in Organizational Decision-Making important? |
Decision-makers can fully understand and appraise the problem |
|
|
|
What is the Three-Stage Model of Creativity in Organizations? |
Causes of Creative Behavior Creative Behavior Creative outcome |
|
|
|
What are 2 Causes of Creative Behavior? |
Creative potential Creative environment |
|
|
|
What are 4 Creative behaviours? |
Problem formulation Information-gathering Idea generation Idea evaluation |
|
|
|
What are 2 Creative Outcomes? |
Novelty Usefulness |
|
|
|
What are Ethics? |
Moral values that guide Behavior |
|
|
|
What are 4 Ethical Decision Criteria? |
Utilitarian Criterion Right's Criterion Justice Criterion Care Criterion |
|
