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36 Cards in this Set
- Front
- Back
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A leader is a ___________.
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professional
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Professionals must have a habit of...
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putting the community's interests above their own
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Professionals have a set of...
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special skills
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Professionals hold themselves and their peers...
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to an ethical code
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A standard is...
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an established requirement, a principle by which something can be judged
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What is the most important standard in a team?
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The leader's example
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Standards give leaders a way to express...
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to the team what is expected from them
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Air Force NCOs epitomize...
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the core values
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Transitioning from airman to sergeant invovles...
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being cared for to caring for others
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What is a creed?
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A formal system of belief intended to guide someone's actions
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Recite the creed of the Air Force Non-Commissioned Officer.
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I didn't think so.
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7 NCO must-doos:
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1. Epitomize the core values
2. Guide, instruct and mentor 3. Support the leader 4. Reward people 5. Correct people 6. Counsel 7. Continue to learn |
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3 NCO readiness objectives:
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Technical (expertise), Physical (healthy), and Mental (focus)
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Leadership is not ____________ people, but ______________ them.
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controlling, serving
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Servant leadership is the new leader's vaccine against...
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becoming self-centered or bully
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What is coaching?
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The process through which leaders try to solve performance problems and develop their people
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Coaching requires...
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a bond of trust
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4 Elements of successful coaching:
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1. Dialogue (Listen and Speak)
2. Empowerment (let them figure it out) 3. Action (doing) 4. Improvement (make something better) |
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4 Techniques of successful coaching:
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1. Observation
2. Purpose 3. Dialogue 4. Follow-up |
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8 Supervision/constructive criticism traits:
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1. trust
2. fairness 3. need for wisdom 4. ability vs. willingness 5. praise in public, correct in private 6. choose the right time 7. control emotions 8. focus on performance, avoid the person |
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A person's "why" is their ____________ .
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motivation
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What are Intrinsic and Extrinsic Rewards?
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motivators at work within/outside of you
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Nowhere is the need to motivate by appealing to shared values more apparent than in...
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a volunteer organization like CAP
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3 Leadership Arenas:
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strategic, operational, and tactical
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3 Leadership Levels:
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Personal, Team, and Institutional
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NCOs support the boss by 5 things:
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1. command intent
2. initiative 3. respectful dissent 4. completed staff work 5. updates and advice |
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Frank discussions with the boss belong...
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behind closed doors
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What is dissent?
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To express an opinion that differs from the official view
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Define the TEAM acronym.
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Together Everyone Achieves More
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Define CREAM acronym.
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Clean-up Responsibilities Every-time After Meetings
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7 Needs of a team:
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1. common goals
2. leadership 3. full participation 4. morale 5. open communication 6. mutual respect 7. fair conflict resolution |
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Free riders enjoy the fruits of the team's labor without...
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doing their fair share
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Conformity happens because the individual fears...
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rejection or criticizm
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If everyone on the team is in charge, ____________ is in charge.
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no one
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Team Life Cycle:
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Forming, Storming, Norming, Performing
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Define the LEAD acronym:
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Lead with a purpose, Empower to participate, Aim for consensus, Direct the team
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