Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key


Play button


Play button




Click to flip

24 Cards in this Set

  • Front
  • Back
Equity Theory
Source of Motivation: the drive to reduce feelings of tension caused by perceived inequity
Support: mixed: good for underpayment inequity
Applicability: limited: social comparisons are made but inequity can be reduced in ways other than increased motivation
Path-Goal Theory
theory that emphasizes the importance of leaders indicating to followers what behaviors (paths) they need to exhibit to attain the desired objectives (goals)
Transformational leadership
conception that leadership is the process of inspiring a group to pursue goals and attain results; provide consideration, intellectual stimulation, new approaches
Charismatic leadership
conception that leadership is the product of charisma, a trait that inspires confidence in others to support the ideas and beliefs of an individual who possesses this trait
Transactional leadership
clarifies roles and task requirements, looks at what is most efficient, clear understanding of the job
Implicit leadership theory
conception that leadership is a perceived phenomenon as attributed to an individual by others
Life Long Learning
a requirement; never stops, regardless of age
Trait approach
a conception that leadership is best understood in terms of traits held by an individual that account for the observed leadership
Expert power
employee believes leader has expertise in given area; the perceived experience, knowledge, or ability of a person
Legitimate power
aka "authority"; employee believes the organization's power over him or her is legitimate
National Labor Relations Board (NLRB)
an agency of the federal government that has responsbility for enforcing laws pertaining to union/management relations
authorization cards
a card employees sign authorizing an election to determine whether a union will represent employees in the collective bargaining processess
certification election
an election in which employees vote to determine whether a union will represent them in the collective bargaining process
distributive bargaining
assumes a win/lost relationship; whatever the employer gives the union, the employer loses - makes for slow progress
integrative bargaining
both sides work to improve the relationship while the present contract is in effect, not when it comes up for review
neutral third party suggestions

a method of dispute settlement in which a neutral third party offers advice to the union and management in order to help them agree on a labor contract
neutral third party, resolved/binding

a method if dispute settlement in which a neutral third party resolves the dispute between labor and management by making a decision that is typically final and binding to both parties
grievance procedure
1) employee and supervisor try to reach an understanding
2) shop steward represents employee in negotiations w/employer
3) case taken to company's director of industrial relations who hears testimony and issues a verdict
4) arbitration
pattern of preferring to attend to multiple tasks simultaneously
serial monochronicity
pattern of preferring to start and complete one major task before moving on to another
Underpayment inequity
sense of unfairness derived from feeling that the ratio of work to rewards is lower than the ratio of a comparison other
Overpayment inequity
sense of unfairness dervied from perception that work to rewards ration is greater than the ratio of a comparison other
Goal-setting Theory
a theory of motivation based on directing one's effort toward the attainment of specific goals that have been set or established
Leader-Member Exchange Theory
a theory of leadership based upon the nature of the relationship between a leader and members of the led group