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22 Cards in this Set
- Front
- Back
What does Management mean |
The process of working with people and resource to meet the goals of an organize |
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What are the resources including but not limited to |
Money(operating capital) Employees And equipment |
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What are equipment |
Machinery,desk , computer,trucks and buildings |
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What are the four functions of management? |
1 planning 2.organizing 3.leading 4.controlling |
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The function " planning" is |
Determining the goals that should be achieved and determining which actions to take to meet those goals |
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What does the function" organizing" Mean |
Organizing means assembling and coordinating the human,financial, physical , informational,and other resources required to achieve goals |
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The function "leading "means |
To stimulate people to be high performers |
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The function" controlling" means |
Monitoring the performance of all the resources and adjusting those as necessary to ensure that goa are met. |
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What is the most recognized function of management |
Leading |
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Good management requires what |
To use all four functions of management |
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Whether an organization is small or very large it has what |
Several levels of management |
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Top-level managers is what |
Are responsible for defining the mission of an organization, setting goals, and deciding on what it take to attain those goal |
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The typical role of top level manager include |
1Chair person of the board 2The chief executive officer (ceo) 3The chief financial officer ( cfo) 4 The chief operation s officer (coo) 5 For large organization -vice president in different areas |
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What are middle level management are responsible for |
doing what it takes to further the goal set by senior management they leave an organization department |
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What are Frontline management/ operational Manager |
Work close with employees who don't hold management position. |
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What are Frontline or operations manager examples |
Section supervisor Crew leaders And store ma8 |
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Team leaders are what and mean what |
Employees who are responsible for faciliting success team performance |
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How are the manager hierarchy |
Would resemble a pyramid with em6 who would be on the bottom out numbers supervisor managers then Frontline out number middle level management who out number top level manager |
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Three roles that all manager perfrom |
1. Interpersonal role 2.informational role 3.decisional role |
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What is interpersonal role means |
1.Act as a leader to staff,train, and motivate other to work toward goal of the organization 2. Act as liaison to maintain a network of contact 3.they act as figure head and perfrom symbolic duties the represent the company |
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What is informational role mean |
Act as a monitor and seek out information .2.Act as a spokesperson and communicate on behalf of the the organization 3.they disseminate information |
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What is decisional roles mean |
1. Can be an entrepreneur making all the decisions for a business 2.They may handled disturbance in business 3.may allocate resources 4. May negotiate in behalf of the business |