Scientific Management Case Study

Decent Essays
Scientific Management
The idea of Scientific Management was introduced by Frederick Taylor. Taylor’s proposal was that employees get paid by how well they work. This meant that the sooner you completed your daily tasks the better paid you get. He also stated that there should be respect between all levels of management and their employees.

Bureaucracy
Following on from Taylor’s introduction of a scientific management style, Max Weber introduced Bureaucracy in the 1930’s. Weber stated that there should be different levels of hierarchy within an organisation and this structure should be carefully followed to enable success. He also believed that only qualified workers should be employed and that nepotism led to failure. He felt that a successful
…show more content…
He believed that managers must plan ahead, develop strategies and set achievable future goals. This meant that managers needed to evaluate their plans and proposals and see how they may affect the organization. Creating a plan of action is the most difficult of the five tasks and requires the active participation of the entire workforce. Planning must be done throughout all levels of the organisation.
Managers must also organize the workforce in an efficient manner and structure the organization so that all future goals set can be successfully achieved. The recruitment process is a key ingredient in the organising function as a well-educated, reliable and hardworking work force can provide an excellent platform for the organisation to succeed.
Managers must supervise their employees. They must monitor them during their daily work and motivate them to achieve the goals and targets set out by the business. Motivating a workforce can be extremely difficult in some instances however if motivated correctly this can help optimise the return from all employees in the interest of the
…show more content…
He unlike others has a broader approach, studying everything managers do, how they do it and why they do it. His belief is that managers should not force systems on to employees more so they should allow an employee’s skillset to dictate which role best suits them.
Mintzberg says that there are the ten roles that he believes make up the basis of a manager's job and he sub divided these ten roles into three categories:
Interpersonal - Managers have many responsibilities. They are expected to be a source of information and a sign of authority at the same time. Leaders should provide leadership for employees and it's where the manager must monitor the performance and responsibilities of everyone within the organisation.
Informational - Within this role a manager regularly seeks out information related to the organization and their particular industry, evaluating the company and discussing any relevant changes in the environment. A manager must all also monitor the entire workforce, in terms of productivity. In this area of a managers role communication with employees is a key role. Managers represent and speak for their organization. In this role a manager is responsible for informing the public and the employees about the organization and its

Related Documents

  • Superior Essays

    Whistler Hotel Case Study

    • 847 Words
    • 4 Pages

    Moreover, manager gives the understanding of how correctly behave and what is the main character should have the employee to provide service to customers. - Role Playing At this program manager teach employees how to provide excellent service and how effectively deal with problems (reduce errors). After finishing this program, employees would understand how effectively communicate with different guests. Employees playing in role to be prepared for different unusual situation with customers.…

    • 847 Words
    • 4 Pages
    Superior Essays
  • Improved Essays

    Anchor Climate Care

    • 619 Words
    • 3 Pages

    2.0.3 Management Managers are expected to help ensure that the Code is respected and upheld. If there is a report from an employee, they must evaluate the situation and ensure that the situation is resolved. They must not show favouritism and must not act in an unbiased manner. Managers are expected to act as role models for all workers to ensure that they are respected and employees know how to act with due-diligence. 2.0.4 Problem Resolution Should a conflict between colleagues occur, they are encouraged to work it out and try to find a reasonable…

    • 619 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Learning Check Case Study

    • 1647 Words
    • 7 Pages

    The Ideal-Type Bureaucracy Perspective was founded by Max Weber, a German Sociologist, in 1947 (Hutchinson, 2015). Terry (2011), states, Weber’s theory promotes a uniform modus operandi, productivity, and a hierarchy of authority. In fact, according to Hutchinson (2015), elements of Ideal-Type Bureaucracy includes: “clear hierarchy and chain of command; clear division of labor based on specialized skills; formal rules of operation; formal and task –oriented communications; and merit based recruitment and advancement” (Hutchinson, 2015, p.421). All practices, procedures, powers and duties are clearly defined to avoid conjecture (Lutzker, 1982).…

    • 1647 Words
    • 7 Pages
    Improved Essays
  • Improved Essays

    Managers’ roles can be put into three categories based on Mintzberg. Which is not one of those categories? a) Interpersonal role b) Informational role c) Strategic role d) Decisional role 35. Decision makers go through four systematic phases.…

    • 1819 Words
    • 8 Pages
    Improved Essays
  • Great Essays

    As stated before managers are seen as representatives for the organization and department they oversee.…

    • 1654 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    Leadership Styles Paper

    • 1163 Words
    • 5 Pages

    Managerial positions revolve more around staffing and the bottom line. It involves more controlling or managing of the staff to ensure tasks are met as expected, when expected and for the expected cost.…

    • 1163 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Rules and regulations keep a bureaucracy functioning properly. Whether it be a government, education, religion, or a job atmosphere when rules are set in place everyone knows what’s expected of them. Weber believed that having rules in place enabled an organization to perform and complete common goals in an orderly and organized manner. Impersonality is also another characteristic of bureaucracy.…

    • 1852 Words
    • 8 Pages
    Improved Essays
  • Superior Essays

    Exclusive summary This report demonstrates the management roles, management approach and leadership style of Sir Tim Clark. Additionally, this report also covers how effective is Sir Tim Clark’s management method in the organization. We will also include the big five model, which closely examines his personality as a leader. Introduction To be a successful manager you have to be a successful leader.…

    • 1487 Words
    • 6 Pages
    Superior Essays
  • Improved Essays

    1. Who is a law enforcement manager? A law enforcement manager is the person responsible for deciding goals and objectives, adopting a work plan to accomplish them, obtaining and wisely using the resources and making decisions that result in a high level of performance and productivity. 2.…

    • 767 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    GPA Mission Statement

    • 1769 Words
    • 8 Pages

    Mission Statement: Approach the world with optimal effort and the desired outcome will be reached. Make this life count with making your dreams a reality. Suit yours skills in a position that others will look for. Life Goals: • I will lead by example for my children and so I will become an appropriate role model. • I will always look out for friends and family and will not forget who made me who I am.…

    • 1769 Words
    • 8 Pages
    Great Essays
  • Great Essays

    Management involves four basic jobs: planning, organizing, controlling and directing. (Leadership vs. Management, 2014) It is a organization and coordination of a company in order to achieve certain objectives. A good manager can make employees more effective.…

    • 1426 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    McDonald’s is one of the largest chain of hamburger fast-food restaurant in the world. To hold its position as market leader in fast-food zone, it exhibits varieties of management theories, including classical approach, behavioral approach, quantitative approach, and contemporary approach. In this report, we will focus on scientific management of classical approach and total quality management of quantitative approach, which are wisely adopted by McDonald’s. Scientific management was developed and contributed by Frederick W. Taylor and husband-wife team of Frank and Lilian Gilbreth. According to Winslow (2012), he stated that the theory of scientific management defines the “one best way” to accomplish a task with the use of scientific methods.…

    • 1019 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    COMPARE AND CONTRAST MANAGEMENT AND LEADERSHIP Leadership and Management are two philosophies that use interchangeably. However, this paper will discuss and the differences and similarities between the two concepts. Therefore, the understand the meaning of the two words is imperative. Management: a manager is a person in an institution who is qualified for leading out the four roles of management, including planning, organizing, leading and controlling. Leadership, on the other hand, a leader any individual can become a leader because the basis of the leader is to the personal qualities of the leader.…

    • 890 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Organizational Theory was introduced at a time in history when commerce was expanding and the concept greatly shaped the industrial revolution. Classical Organizational Theory was the major administrative structure for both public and private organizations well into the 1930’s and can still be found highly influential today. There were several thought leaders to contribute to the development of this theory and with Aristotle being considered one of the early founders of this thought. This essay will also recognize the contributions of Fredrick Winslow Taylor and Max Weber as both of these thought leaders were considered and segmented as part of the principle of specialization and contributed most to Classical Organizational Theory in my opinion.…

    • 1092 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Tom Peters said “Management is about arranging and telling. Leadership is about nurturing and enhancing.” This essay will analyze and evaluate Disney Company’s management structure and leadership style and compare with the quote. Management means that managers achieve goals in a way that makes the best use of all resources. The functions of management are planning, organizing, controlling and directing.…

    • 1129 Words
    • 5 Pages
    Improved Essays