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8 Cards in this Set

  • Front
  • Back
  • 3rd side (hint)
Attitude survey
A survey that focuses on employees’ feelings and beliefs about their jobs and the organization.
Chap 3
Exit interview
An interview in which individuals are asked to give their reasons for leaving the organization.
Chap 3
Job satisfaction
A positive emotional state resulting from evaluating one’s job experiences.
Chap 3
Motivation
The desire within a person causing that person to act.
Chap 3
Organizational commitment
The degree to which employees believe in and accept organizational goals and desire to remain with the organization.
Chap 3
Organizational culture
The shared values and beliefs of a workforce.
Chap 3
Psychological contract
The unwritten expectations employees and employers have about the nature of their work relationships.
Chap 3
Turnover
The process in which employees leave an organization and have to be replaced.
Chap 3