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25 Cards in this Set

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Benchmarking
Comparing specific measures of performance against data on those measures in other organizations.
Chap 2
Culture
Societal forces affecting the values, beliefs, and actions of a distinct group of people.
Chap 2
Economic value added (EVA)
Net operating profit of a firm after the cost of capital is deducted.
Chap 2
Effectiveness
The extent to which goals have been met.
Chap 2
Efficiency
The degree to which operations are done in an economical manner.
Chap 2
Environmental scanning
Process of studying the environment of the organization to pinpoint opportunities and threats.
Chap 2
Forecasting
Using information from the past and the present to identify expected future conditions.
Chap 2
Global organization
Firm that has corporate units in a number of countries that are integrated to operate worldwide.
Chap 2
HR audit
Formal research effort that evaluates the current state of HR management in an organization.
Chap 2
HR metrics
Specific measures tied to HR performance indicators.
Chap 2
HR Strategies
Means used to anticipate and manage the supply of and demand for human resources.
Chap 2
Human resource (HR) planning
Process of analyzing and identifying the need for and availability of human resources so that the organization can meet its objectives.
Chap 2
Importing and exporting
Buying and selling goods and services with organizations in other countries.
Chap 2
Individualism
Dimension of culture that refers to the extent to which people in a country prefer to act as individuals instead of members of groups.
Chap 2
Long-term orientation
Dimension of culture that refers to the preference of people in a country for long-term values as opposed to short-term values.
Chap 2
Masculinity/femininity
Dimension of culture that refers to the degree to which “masculine” values prevail over “feminine” values.
Chap 2
Multi-national enterprise (MNE)
Organization that has operating units located in foreign countries.
Chap 2
Organizational culture
The shared values and beliefs in an organization.
Chap 2
Power distance
Dimension of culture that refers to the inequality among the people of a nation.
Chap 2
Productivity
Measure of the quantity and quality of work done, considering the cost of the resources used.
Chap 2
Return on investment (ROI)
Calculation showing the value of expenditures for HR activities.
Chap 2
Strategic HR management
Use of employees to gain or keep a competitive advantage, resulting in greater organizational effectiveness.
Chap 2
Succession planning
Process of identifying a longer-term plan for the orderly replacement of key employees.
Chap 2
Uncertainty avoidance
Dimension of culture that refers to the preference of people in a country for structured rather than unstructured situations.
Chap 2
Unit labor cost
Computed by dividing the average cost of workers by their average levels of output.
Chap 2