Human Resource Mgmt 11Th Ed. Chapter 2

Front 1

Benchmarking

Back 1

Comparing specific measures of performance against data on those measures in other organizations.

Hint 1

Chap 2

Front 2

Culture

Back 2

Societal forces affecting the values, beliefs, and actions of a distinct group of people.

Hint 2

Chap 2

Front 3

Economic value added (EVA)

Back 3

Net operating profit of a firm after the cost of capital is deducted.

Hint 3

Chap 2

Front 4

Effectiveness

Back 4

The extent to which goals have been met.

Hint 4

Chap 2

Front 5

Efficiency

Back 5

The degree to which operations are done in an economical manner.

Hint 5

Chap 2

Front 6

Environmental scanning

Back 6

Process of studying the environment of the organization to pinpoint opportunities and threats.

Hint 6

Chap 2

Front 7

Forecasting

Back 7

Using information from the past and the present to identify expected future conditions.

Hint 7

Chap 2

Front 8

Global organization

Back 8

Firm that has corporate units in a number of countries that are integrated to operate worldwide.

Hint 8

Chap 2

Front 9

HR audit

Back 9

Formal research effort that evaluates the current state of HR management in an organization.

Hint 9

Chap 2

Front 10

HR metrics

Back 10

Specific measures tied to HR performance indicators.

Hint 10

Chap 2

Front 11

HR Strategies

Back 11

Means used to anticipate and manage the supply of and demand for human resources.

Hint 11

Chap 2

Front 12

Human resource (HR) planning

Back 12

Process of analyzing and identifying the need for and availability of human resources so that the organization can meet its objectives.

Hint 12

Chap 2

Front 13

Importing and exporting

Back 13

Buying and selling goods and services with organizations in other countries.

Hint 13

Chap 2

Front 14

Individualism

Back 14

Dimension of culture that refers to the extent to which people in a country prefer to act as individuals instead of members of groups.

Hint 14

Chap 2

Front 15

Long-term orientation

Back 15

Dimension of culture that refers to the preference of people in a country for long-term values as opposed to short-term values.

Hint 15

Chap 2

Front 16

Masculinity/femininity

Back 16

Dimension of culture that refers to the degree to which “masculine” values prevail over “feminine” values.

Hint 16

Chap 2

Front 17

Multi-national enterprise (MNE)

Back 17

Organization that has operating units located in foreign countries.

Hint 17

Chap 2

Front 18

Organizational culture

Back 18

The shared values and beliefs in an organization.

Hint 18

Chap 2

Front 19

Power distance

Back 19

Dimension of culture that refers to the inequality among the people of a nation.

Hint 19

Chap 2

Front 20

Productivity

Back 20

Measure of the quantity and quality of work done, considering the cost of the resources used.

Hint 20

Chap 2

Front 21

Return on investment (ROI)

Back 21

Calculation showing the value of expenditures for HR activities.

Hint 21

Chap 2

Front 22

Strategic HR management

Back 22

Use of employees to gain or keep a competitive advantage, resulting in greater organizational effectiveness.

Hint 22

Chap 2

Front 23

Succession planning

Back 23

Process of identifying a longer-term plan for the orderly replacement of key employees.

Hint 23

Chap 2

Front 24

Uncertainty avoidance

Back 24

Dimension of culture that refers to the preference of people in a country for structured rather than unstructured situations.

Hint 24

Chap 2

Front 25

Unit labor cost

Back 25

Computed by dividing the average cost of workers by their average levels of output.

Hint 25

Chap 2