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14 Cards in this Set
- Front
- Back
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Verbal Communication |
Conveying messages using words or vocal sounds |
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Non-Verbal Communication |
Conveying messages without using words or vocal sounds |
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Paralinguistic |
Vocal features that accompany speech e.g tone of voice, intonation and emphasis |
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Tone of voice |
Way things are said to convey an emotion
(Argyle, Alkema and Gilmour 1971) |
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Emphasis |
Giving prominence to some words more than others |
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Intonation |
Inflection on the voice when speaking - variation in pitch and tone |
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Eye contact |
When two people in conversation are looking in to each others eyes at the same time (Argyle 1968) |
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Pupil Dilation |
Pupils expand to look large
(Hess 1963) |
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Body language |
General term to describe aspects of NVC |
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Posture |
The positioning of the body
(McGinley & McGinley 1975) |
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Postural echo |
Mirroring somebody else's body position
(McGinley 1975) |
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Gesture |
Information is conveyed by movements of the body
(Lynn & Mynier 1993) |
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Personal Space |
The space we leave between ourselves and others in everyday life
(Argyle & Dean 1965 / Willis 1966 / Culture 1969 / Zahn 1991) |
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7 Facial Expressions |
Surprise Anger Disgust
Fear Interest Sadness Happiness |
