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6 Cards in this Set

  • Front
  • Back

Porter's 5 Forces of Industry

1. Bargaining power of customers




2. Threat of substitutes




3. Bargaining power of suppliers




4. Threat of new entrants




5. Rivalry

Business Process

A network of activities that generate value by transforming inputs into outputs

The intensity of each of the 5 forces determine ___________.

How profitable the industry is

Support Activities

1. Procurement: finding vendors




2. Technology: R&D




3. Human Resources: recruiting




4. Firm Infrastructure: mgmt, finance, accounting, legal



It is difficult to calculate the __________ of support activities

Margin

Competitive Advantage

Create new product, enhance product, differentiate.