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142 Cards in this Set

  • Front
  • Back

Who developed the Elaboration Likelihood Model?

Richard Petty and John Cacippo

This is message elaboration; the path of cognitive processing that involves scrutiny of message content?

Central Route

This is a mental shortcut process that accepts or rejects a message based on irrelevant cues as opposed to actively thinking about the issue?

Peripheral Route

The extent to which a person carefully thinks about issue-relevant arguments contained in a persuasive communication is known as?

Message Elaboration

This requires high levels of cognitive effort? This requires low mental effort?

1. Elaboration


2. Peripheral Route

These are known as the 6 cues for the "peripheral" route:

1. Reciprocation (You owe me)


2. Consistency (We've always done it that way)


3. Social Proof (Everybody's doing it)


4. Liking (Love me, love my ideas)


5. Authority (Just because I say so)


6. Scarcity (Quick, before they're all gone)

Most messages lie where within the central and peripheral poles?

In the middle

The desire for cognitive clarity; an enjoyment of thinking through ideas even when they aren't personally relevant is known as?

Need for Cognition

This disrupts elaboration?

Distraction

This is top-down thinking in which pre-determined conclusions color the supporting data?

Biased Elaboration

This is bottom-up thinking in which facts are scrutinized without bias; seeking truth wherever it may lead?

Objective Elaboration

These strongly increase the likelihood that a message will be elaborated in the minds of the listeners?

Motivation and Ability

Claims that generate favorable thoughts when examined are classified as?

Strong arguments

Changes that occur because of this are less permanent than those that occur b/c of substantive content of the persuasion attempt?

Peripheral Cues

Audience perception of the message sources expertise, character, and dynamism; typically a peripheral cue is known as?

Speaker Credibility

The following promote mindless peripheral acceptance:

1. Speaker Credibility


2. Action of Others


3. External Rewards

According to the Elaboration Likelihood Model, to effect longer-term changes in attitude use this route? For simple compliance use this route?

1. Central Route


2. Peripheral Route

When we are motivated and able to pay attention we take the logical central route to decision making. This can lead to perm. change in attitude as we elaborate on the speakers arguments. When we don't pay attn. to arguments but are swayed by surface characteristics is said we are taking the peripheral route. This is known as?

The Elaboration Likelihood Model

Who developed Cognitive Dissonance Theory?

Leon Festinger

This is discord b/w behavior and belief?

Dissonance

This is the distressing mental state caused by inconsistency b/w a persons two beliefs or a belief and an action?

Cognitive Dissonance

These are the three mental mechanisms used to ensure one's actions and attitudes are in harmony?

1. Selective Exposure


2. Post-Decisions Exposure


3. Minimal Justification

The tendency people have to avoid information that would create cognitive dissonance b/c it's incompatible with their current beliefs is known as?

Selective Exposure

Strong doubts experienced after making an important, close-call decision that is difficult to reverse is known as?

Post-Decision Dissonance

What are three conditions that heighten post-decisions dissonance?

1. Importance of the issue


2. The longer an individual delays in choosing b/w 2 equally attractive options


3. The greater the difficulty involved in reversing the decision once it's been made

A claim that the best way to stimulate an attitude change in others is to offer just enough incentive to elicit counterattitudinal behavior is known as?

Minimal Justification Hypothesis

Public conformity to another's expectation without necessarily having a private conviction that matches the behavior is known as?

Compliance

Publicly urging other to believe or do something that is opposed to what the advocate actually believes is known as?

Counterattitudinal Advocacy (Lying)

A hypothetical, reliable gauge of the dissonance a person feels as a result of inconsistency?

Dissonance Thermometer

The claim that we determine out attitudes the same way outside observers do-by observing out behavior is known as?

Self-Perception Theory

"We've always done it that way" is a peripheral route cue bases on?

Consistency

"Just because I say so" is a peripheral route cue based on?

Authority

This assumes that most people are motivated to hold correct attitudes, people want to maintain reasonable positions, and people can only think about a few issue at a time because of cognitive overload?

Elaboration Likelihood Model

In the elaboration likelihood model, an argument with claims that generate favorable thoughts is considered a?

Strong Argument

Lasting change is most likely to come through?

The Central Route

The process of avoiding information that is likely to create dissonance is called?

Selective Exposure

The importance of an issue, the longer the delay in choosing b/w two options and the greater the difficulty in reversing a decision can increase?

Postdecision Dissonance

This motivates people to seek reassuring information and social support for a decision?

Postdecision Dissonance

Festinger's $1.00/$20.00 experiment confirmed that?

People will change attitudes toward a task to justify their behavior.

More recent Cognitive Dissonance scholars have hypothesized that this is a resource for dissonance reduction?

High Self-Esteem

Who developed the Functional Perspective on Group Decision Making theory?

Randy Hirokawa and Dennis Gouran

This is a prescriptive approach that describes and predicts task-group performance when 4 communication functions are fulfilled?

Functional Perspective

These are requirements for positive group outcome:

1. Problem Analysis


2. Goal Setting


3. Identification of Alternatives


4. Evaluation of Positive and Negative Characteristics

Determining the nature, extent, and causes of the problem facing the group is known as?

Problem Analysis

Establishing criteria by which to judge proposed solutions is known as?

Goal Setting

The generation of options to sufficiently solve the problem is known as?

Identification of Alternatives

Testing the relative merits of each option against the criteria selected and weighing the benefits and costs is known as?

The evaluation of positive and negative characteristics.

This is the medium, channel, or conduit through which information travels b/w participants?

Talk

This is a tool or instrument that group members use to create the social reality in which decisions are made?

Group Discussion

What are the three types of communication in Decision Making Groups?

1. Promotive


2. Disruptive


3. Counteractve

This is interaction that moves the group along the goal path by calling attention to 1 of the 4 requisite decisions making functions?

Promotive

This is interaction that diverts, retards, or frustrates group members' ability to achieve the 4 task functions?

Disruptive

This is interaction that members use to get the group back on track?

Counteractive

This is an uninteruupted statement of a single member that appears to perform a specific function?

Functional Utterance

This is a tool to record and classify the function of utterances during a group discussion?

FOICS (Function Oriented Interaction Coding System)

Theory by John Dewey that states thinking that favors rational consideration over intuitive hunches or pressure from those with clout is known as?

Reflective Thinking

Dewey's 6 Step Process of Reflective Thinking:

1. Recognize Symptoms of Illness


2. Diagnose Cause of Ailment


3. Establish Criteria for Wellness


4. Consider Possible Remedies


5. Test to Determine Which Solutions will Work


6. Implement or prescribe the best solution


This is Jurgen Habermas' vision of the ideal speech situation in which diverse participants could rationally reach a consensus on universal ethical standards?

Discourse Ethics

This is a discourse on ethical accountability in which discussants represent all who will be affected by the decision, pursues discourse in a spirit of seeking the common good, and are committed to finding universal standard?

Ideal Speech Situation

Who developed the Symbolic Convergence Theory?

Ernest Bormann

This often foster group cohesiveness according to Robert Bales?

Dramatizing

Sharing group fantasies creates this?

Symbolic Convergence

This is the imaginative language used by a group member describing past, future, or outside events?

Dramatizing Message

This is a symbolic explosion of lively agreement within a group, in response to a member's dramatizing message?

Fantasy Chain

The creative and imaginative shared interpretation of events that fulfills a group's psychological or rhetorical needs?

Fantasy

This is the content of the fantasy that has chained out within a group?

Fantasy Theme

This is an agreed-upon cue that sets off group members to respond as they did when they first shared the fantasy?

Symbolic Cue

This is a cluster of related fantasy themes; greater abstractions incorporating several concrete fantasy themes that exist when shared meaning is taken for granted.

Fantasy Type

For Bormann, this was the way in which two or more private symbol worlds incline toward each other, come more closely together, or even overlap; group consciousness, cohesiveness?

Symbolic Convergence

This can be described as common ground, meeting of the minds, mutual understanding, groupiness, common social reality, and empathic communion?

Group Consciousness

This is a composite drama that catches up large groups of people into a common symbolic reality?

Rhetorical Vision

4 Features Present in a Rhetorical Visions:

1. Characters


2. Plot Lines


3. Scene


4. Sanctioning Agent

Most rhetorical visions employ 1 of 3 competing master dialogues:

1. Righteous Vision


2. Social Vision


3. Pragmatic Vision

Of the 4 requisite functions in group decision making, most effective groups address this first?

Problem Analysis

Groups should test the relative merits of solutions against criteria in the?

Evaluation of positives and negatives of each option stage.

Hirokawa and Gouran believe that one of the main reasons that groups go away from a rational method is that?

Certain group members insist that they have the right answer.

After a need is identified, this requires the group to define the nature of the problem, establish the extent of the problem, and try to identify probable causes?

The Problem Analysis Stage

This is critical to group decision making because members can: distribute and pool information, catch and remedy errors, and influence each other?

Verbal Interaction

Bormann, suggests that this is accompanied by increased energy withing the group, an upbeat tempo in the conversation, and a common response to imagery?

Fantasy Chain Reaction

A well-worn symbolic path that occurs again and again in different groups is a?

Fantasy Type

Aristotle saw this as a neutral tool with which one could accomplish either noble or fraudulent ends?

Rhetoric

According to Aristotle, this is inherently more acceptable than falsehood?

Trusth

3 Fold Classification of Speech Situations

1. Courtroom Forensic Speaking: judicial rhetoric


2. Ceremonial (epideictic) speaking: heaps praise or blame on another for the benefit of present day audiences


3. Political (deliberative) Speaking: Attempts to influence legislators or voters who decide future policy.

One on one discussion is known as?

Dialectic

This deals with certainty? This deals with probability?

1. Dialectic


2. Rhetoric

These are external evidence the speaker doesn't create?

Inartistic Proofs

These are internal proofs that contain logical, ethical, or emotional appeals?

Artistic Proofs

What are the 3 Types of Artistic Proofs?

1. Logos (Logical)


2. Ethos (Ethical)-Perceived Source Credibility


3. Pathos (Emotional)

This is an incomplete version of a formal deductive syllogism.?

Enthymeme

3 Qualities that Build High Source Credibility:

1. Perceived Intelligence


2. Virtuous Character


3. Goodwill

The Five Canons of Rhetoric:

1. Invention


2. Arrangement


3. Style


4. Delivery


5. Memory

This is the virtue of moderation?

Aristotle's Golden Mean

Who developed the Narrative Paradigm and sought to answer the question, "What is the essence of human nature"?

Walter Fisher

This is communication aimed at maintaining relationships rather that passing along info. or saying something new?

Phatic Communication

Fischer uses this term to highlight his belief that there is no comm. that is purely descriptive or didactic?

Narrative Paradigm

These are symbolic actions, words and or deeds that have sequence and meaning for those who live, create, or interpret them?

Narration

This is a conceptual framework; a universal model that calls for people to view events through a common interpretive lens?

Paradigm

The change from a rational world paradigm to a narrative one is known as?

Pardigm Shift

This is a scientific or philosophical approach to knowledge that assumes people are logical, making decisions on the basis of evidence and lines of argument?

Rational World Paradigm

Fisher's 5 Assumptions of the Prevailing Rational-World Paradigm:

1. People are essentially rational


2. We make decisions based on arguments


3. The type of speaking situation (legal, scientific, legislative) determines the course of our argument


4. Rationality is determined by how much we known and how well we argue.


5. The world is a set of logical puzzles that we can solve through rational analylsis.

This is a theoretical framework that views narrative as the basis of all human communication?

Narrative Paradigm

Fisher's 5 Assumptions of the Narrative Paradigm:

1. People are essentially storytellers


2. We make decisions on the basis of good reasons


3. History, biography, culture, and character determine what we consider good reasons.


4. Narrative rationality is determined by the coherence and fidelity of our stories


5. The world is a set of stories from which we choose and thus constantly re-create our lives.

This is a way to evaluate the worth of stories based on the twin standards of narrative coherence and narrative fidelity?

Narrative Rationality

This is internal consistency with characters acting in a reliable fashion, the story hangs together?

Narrative Coherence

This is congruence b/w values embedded in a message and what listeners regard as truthful and humane; the story strikes a responsive chord?

Narrative Fidelity

This is an actual community existing over time that belies in the values of trust, the good, beauty, health, wisdom, courage, temperance, justice, harmony, order communion, friendship, and oneness with the cosmos?

Ideal Audience

A speaker who states that his audience should believe her because she has experience in the area of computers is making her case using Aristotle's concept of?

Ethos

This is a logical argument that doesn't state the major premise, minor premise, or conclusion because that missing part is already accepted by the audience?

Enthymeme

Practical wisdom and shared values are part of ethos in that they enhance?

Perceived Intelligence

An audience that believes what a speaker says because they believe he or she is an honest person in focusing speakers ethical proof that conveys?

Virtuous Character

A audience that believes a speaker has their best interest at heart is being persuaded by?

Goodwill

If a person tries to determine the merits of a story based on whether the actors acted consistently, they would focus on?

Narrative Coherence

This maintains that almost everybody can see the point of a good story and judge the merits of a good story as the basis for belief and action?

Narrative Paradigm

This centers on the issue of the values embedded in the message, the overlap with the worldview of the audience, the consequences of adhering to those values, and the relevance of those values to decisions made"

Fisher's logic of good reasons

Who developed the Uses and Gratifications Theory?

Elihu Katz

This attempts to make sense of the fact that people consume media messages from an array of sources/reason and the effect is unlikely to be the same for everyone?

Uses and Gratifications Theory

This states that the audience plays a pivotal role in how an influence of the media will turn out?

Uses and Grats

This is the view that exposure to a media message affects everyone in the audience in the same way; often referred to as the "magic bullet" or "hypodermic needle" of mass communication?

Uniform Effects Model

A specific effect on behavior that is predicated from media content alone; with little consideration of the differences in people who consume that content?

Straight-Line Effect of Media

This is a classification scheme that attempts to sort a large number of specific instances into a more manageable set of categories?

Typology

Alan Rubin's Typology of 8 Motivations:

1. Passing Time


2. Companionship


3. Escape


4. Enjoyment


5. Social Interaction


6. Relaxation


7. Information


8. Excitement

This is a sense of friendship or emotional attachment that develops b/w TV viewers and media personalities?

Parasocial Relationship

Who developed the Cultivation Theory?

George Gerbner

This theory says that violence can cultivate a social paranoia that counters the notions of trustworthy people and safe surroundings. TV is regarded as the dominant force in shaping modern society?

Cultivation Theory

This is scholarship that penetrates behind the scenes of media organizations in an effort to understand what policies or practices might be lurking there?

Institutional Process Analysis

This is scholarship that involves careful, systematic study of TV content, usually employing content analysis as a research method?

Message System Analysis

This is the overt expression or serious threat of physical force as part of the plot and doesn't include verbal abuse, idle threats, and pie-in-the-face slapstick.

Dramatic Violence

This is research designed to find support for the notion that those who spend more time watching TV are more likely to see the "real world" through TV's lens?

Cultivation Analysis

This is when people make judgments about the world around them, they rely on the smallest bits of information that come to mind most quickly.

Accessibility Principle

What were the two main processes that guided Gerbner's thinking about cultivation?

1. Mainstreaming


2. Resonance

The blurring, blending, and bending process by which heavy TV viewers from disparate groups develop a common outlook through constant exposure to the same image and labels is known as?

Mainstreaming

This is the condition that exists when viewer's real life environment is like the world of tv, these viewers are especially susceptible to tv's cultivating power?

Resonance

How does Gerbner classify light viewing? Moderate viewing? Heavy viewing?

1. 2 hrs per day or less


2. 2-4 hrs per day


3. 4 or more hrs per day

This is the difference in the percentage giving the "television answer" within comparable groups of light and heavy tv viewers?

Cultivation Differntial

This is a statistical procedure that blends the results of multiple empirical and independent research studies exploring the same relationship b/w 2 variables (ex:tv viewing and fear or violence)?

Meta-Analysis

A specific effect on behavior that is predicated from media content along is?

Straight Line Effect of Media

When sports fans get together to watch the big game on TV, some fans are there to?

Seek out companionship

What are the percentages of TV viewers?

1. Moderate make up 50%


2. Light makes up 25%


3. Heavy makes up 25%

This is the condition that exists when viewers' real life environment is like the world of television?

Resonance

These type of viewers are likely to think violent crime is more likely to happen to them than is actually the case, believe that police officers draw their weapons more often than is the case, and have an increased distrust of other people in general?

Heavy TV Viewers

Gerbner referred to the cynical mindset that occurs in heavy TV viewers as?

Mean World Syndrome

This is an argument that is intended by the arguer to be (deductively) valid, that is, to provide a guarantee of the truth of the conclusion provided that the argument's premises (assumptions) are true?

Deductive Argumentation