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146 Cards in this Set

  • Front
  • Back

What is theory?

All careful, systematic, and self-conscious discussion and analysis of communication phenomena. Also, a set of systematic hunches about the way things operate

Communication

This is used to describe almost every kind of human interaction?

What is communication?

The relational process of creating and interpreting messages that elicit a response.

What is intrapersonal communication?

Communication with oneself.

What is interpersonal communication?

Communication between two people, but also includes interaction within families or between friends that may include more than two people.

What is small group communication?

Communication between three or more people who share a common purpose. (task focused groups)

What is organizational communication?

Communication in larger more structured groups.

What is public communication (rhetoric)?

Communication from one person to many

What is mass communication?

Communication generally disseminated via some form of media rather than in person.

What is intercultural communication?

Communication between people from different cultures.

What is Epistemology?

The study of the origin, nature, method, and limits of knowledge. (How do we know what we know?).

What is an Interpretive Scholar?

interpret meaning of text, and expose & publically resist the ideology that permeates the accepted wisdom of society; they tend to reject any notion of permanent truth or meaning

What is a behavioral scientist?

Scholar who applies the scientific method to describe, predict, and explain recurring forms of human behavior.

What is an Empirical Theory?

One developed by observing data collected through direct observation.

What is Ethnography?

Method of participant observation designed to help a researcher experience a culture's complex web of meaning.

What is a self-fulfilling prophecy?

The tendency for our expectations to evoke responses that confirm what we originally anticipated.

What is symbolic interactionism?

The ongoing use of language and gestures in anticipation of how the others will react,a conversation.

What is the looking glass self?

The mental self-image that results from taking the role of the other (the objective self).

What is Proxemics?

The study of people's use of space as a special elaboration of culture. Coined by Edward Hall in "The Hidden Dimension".

What is the Expectancy Violations Theory?

Examines the role that norms play in interactions. Explains that norm violations or violations of expectations convey considerable meaning in interactions.

What is Social Penetration Theory?

The process of developing deeper intimacy with another person through mutual self-disclosure and other forms of vulnerability.

What is self-disclosure?

The voluntary sharing of personal history, preferences, attitudes, feelings, values, secrets, etc. with another person; transparency.

What is the Social Exchange Theory?

Relationship behavior and status regulated by both parties evaluations of perceived rewards and costs of interaction with each other.

What is Uncertainty Reduction Theory?

Suggests that instead of our behavior being driven by rewards and costs, it is instead drive by a desire to reduce uncertainty. Offers 8 axioms that explore the relationship between uncertainty and relationship development.

What is Relational Dialectics Theory?

States that social life is a dynamic know of contradictions, a ceaseless interplay b/w contrary or opposing tendencies. 3 primary dialectic tensions.

People assign meaning.

Words don't hold meanings, what does?People assign meaning.

1. Maps


2. Nets


3. Lenses


Theory can be described as?

What is Epistemology?

The search for knowledge

Subjective, there can be many explanations for the same event, all having the same weight.

According to interpretive scholars, truth is?

Objective approaches are concerned with?

Expanding choice that comes from a focus on free will.

Interpretive approaches are concerned with?

There being more than one reality in the world.

Objective approaches attempt to find?

Universal laws or generalizations that explain human behavior.

Objective

Which is more likely to do an experiment as part of his or her research; an objective or interpretive scholar?

Mead

The theorist most commonly associated with symbolic interactionism is?

Minding

This describes an inner dialogue used to test alternatives, rehearse actions, and anticipate reactions before responding?

Looking-glass self

This described how we construct our sense of self by imagining how we look to another person?

Unpredictable behavior.

Mead suggest that the self is an ongoing process that combines the I and ME as a spontaneous force that fosters?

The generalized other

The composite set of information that an individual has of his or her self based on societal expecatations and responses is called?

Personal Distance

According to Edward Hall the distance of 18 inches to 4 feet between people is called?

Interpret the action in light of how that person can affect our lives.

According to Expectancy Violations Theory when we are unsure about the meaning of an action we?

Paul Mongeau

Who said that men interpret female-initiated dates as a sign that the female is interested in sexual activity?

It does not fully account for reciprocity in relationships.

What is a problem that Burgoon notes about Expectancy Violations Theory (EVT)?

Judee Burgoon

Who is the founding researcher for Expectancy Violations Theory (EVT)?

In the inner core of personality

According to Social Penetration Theory, values are found where?

Gradual and orderly self-disclosure

According to Social Penetration Theory, the key to relational closeness is?

Most likely stay in the relationship

According to social exchange theory, if the rewards minus the costs exceed what is available in other relationships, a person will?

Costs and rewards

The following change over time and between people?

Decreased intimate content of communication

High levels of uncertainty cause?

Uncertainty decreases

As nonverbal warmth increases?

Predictive Outcome Value (POV) is more important that reducing uncertainty.

Uncertainty reduction theory fails because?

1. The additional of anxiety


2. The goal of effective communication


3. The establishment of thresholds for fear and doubt.


Gundykunst's anxiety/uncertainty management theory differs from Berger's uncertainty reduction theory in?

Contradictions

Relational dialectics states that relationships involve a series of?

Connection-Autonomy

Baxter and Montgomery use this to describe an internal dialectic tension?

The presence of tension between autonomy and connection in a relationship.

According to Relational Dialectics Theory, this is a sign of a healthy relationship?

Assimilation

The mental process of drawing an idea toward the hearer's anchor so that it seems like opinions match it is called?

The high source credibility of the messenger.

This will expand a recipient's latitude of acceptance?

Anchor Point

The point we use to determine the discrepancy of a message is called our?

Ego-involvement

Sherif's label for determining how crucial an issue is in someone's life is called?

It describes what happens in the mind when a person hears a message that he or she needs to judge.

Social judgement theory is considered a cognitive theory because?

What are paradigms?

Differing assumptions and traditions that form a conclusion in the study of communication theory.

Free Will and Determinism

Some scholars believe in this while some scholars believe in this?

1. Scientific Research


2. Quantitative/Empirical Analysis


3. Objective Truth (singular)


4. Determinism


5. Seek to understand universal laws (generalizing and predicting: cause and effect)


How do those in the Social Sciences study communication theory?

1. Interpretive research


2. Qualitative Analysis


3. Subjective Truth (plural)


4. Free will


5. Seek in-depth understanding (interpretation and sometimes advocating change)


How do those in the Humanities study communication theory?

1. Explains "why"


2. Predicts (controls)


3. Has parsimony (It is simple with clear scope and boundaries)


4. Is falsifiable (can be tested).


5. Has practical utility (It is useful)


A good scientific theory has the following?

1. Provides new understanding


2. Clarifies values


3. Has aesthetic appeal


4. Withstands widespread scrutiny and stands the test of time.


5. Suggests reform of society (It is often critical).


A good interpretive theory has the following?

What is a Rhetorician?

Scholar who studies the ways in which symbolic forms can be used to identify with people or persuade them toward a certain point of view.

What is an objective approach?

The assumption that truth is singular and is accessible through unbiased sensory observation; committed to uncovering cause-and-effect relationships.

What is source credibility?

Perceived competence and trustworthiness of a speaker or writer that affects how the message is received.

What is identification?

A perceived role relationship that affects self-image and attitudes, based on attractiveness of the role model and sustained if the relationship remains salient.

What is an interpretive approach?

The linguistic work of assigning meaning or value to communicative texts; assumes that multiple meanings or truths are possible.

What is Burke's dramatistic pentad?

A 5 pronged method of rhetorical criticism to analyze a speaker's persuasive strategy-act, scene, agent, agency, purpose.

What is Humanistic Scholarship?

The study of what it's like to be another person in a specific time and place; assumes there are few important pan human similarities.

What is determinism?

The assumption that behavior is caused by heredity and environment.

Effectiveness and Participation

Every general communication theory has these two priorities?

What is metatheory?

Theory about a theory. The stated or inherent assumptions made when creating a theory.

1. Explanation of the Data


2. Prediction of future events


3. Relative simplicity


4. Hypothesis can be tested


5. Practical utility


6. Quantitative Research


What are the standards of a good scientific theory?

What is a survey?

A research method that uses questionnaires and structured interviews to collect self-reported data that reflects what respondents think, feel, or intend to do.

1. New understanding of people


2. Clarification of Values


3. Aesthetic Appeal


4. Community of agreement


5. Reform of Society


6. Qualitative Research


What makes an Interpretive Theory good?

What is the Sensing Intuition Scale?

Show how people perceive or acquire information. How they seek to find out about things.

1. Meaning


2. Language


3. Thinking


What are the three core principles of symbolic interactionism?

What is minding?

An inner dialogue used to test alternatives, rehearse actions, and anticipate reactions before responding; self talk.

What is taking the role of the other?

The process of mentally imagining that you are someone else who is viewing you.

What is considered I?

The subjective self; the spontaneous driving force that fosters all that is novel, unpredictable, and unorganized in the self.

What is considered me?

The objective self; the image of self seen when one takes the role of the other. There is no me at birth.

What is considered the Generalized Other?

The composite mental image a person has of his or her self based on societal expectations and responses.

What is participant observation?

A method of adopting the stance of an ignorant yet interested visitor who carefully notes what people say and do in order to discover how to interpret their world.

1. Intimate Distance (0-18 inches)


2. Personal Distance (18 in-4ft)


3. Social Distance (4-10ft)


4. Public Distance (10ft and beyond)


What are the 4 proximal zones?

What is a threat threshold?

The hypothetical outer boundary of intimate space; a breach by an uninvited other occasions fight or flight.

1. Expectancy


2. Violation Valence


3. Communication Reward Valance


What are the three core connects of expectancy violations theory?

What is expectancy?

What people predict will happen, rather than what they desire.

What is violation valence?

The perceived positive or negative value assigned to a breach of expectations, regardless of who the violator is.

What is communication reward valence?

Sum of positive and negative attributes brought to the encounter plus the potential to reward or punish in the future.

What is interaction adaptation theory?

A systematic analysis of how people adjust their approach when another's behavior doesn't mesh with what's needed, anticipated, or preferred.

What is interaction position?

A person's initial stance toward an interaction determined by a blend of personal requirements, expectations, and desires (RED).

What is Kant's Categorical Imperative?

Duty without exceptions. Act only on that maxim which you can will to become an universal law.

What is Personality Structure?

The onion like laters of beliefs and feelings about self, others, and the world; deeper layers are more vulnerable, protected, and central to self-image.

What is depth of penetration?

The degree of disclosure in a specific area of an individual's life.

What is Outcome?

The perceived rewards minus the cost of interpersonal interaction.

What is the Minimax Principle of Human Behavior?

People seek to maximize their benefits and minimize their costs.

What is comparison level?

The threshold above which an interpersonal outcome seems attractive.

What is ethical egoism?

The belief that individuals should live their lives so as to maximize their own pleasure and minimize their own pain.

What is a dialectical model?

The assumption that people want both privacy and intimacy in their social relationships; they experience a tensions b/w disclosure and withdrawal.

What is territoriality?

The tendency to claim a physical location or object as our own.

Charles Berger

Who established the Uncertainty Reduction Theory?

What is Attribution Theory?

A systematic explanation of how people draw inferences about the character of others based upon observed behavior.

Fritz Heider

Who is credited with attribution theory?

What is an axiom?

A self-evidence truth that requires no additional proof.

1. Verbal communication


2. Non-verbal warmth


3. Information Seeking


4. Self-disclosure


5. Reciprocity


6. Similarity


7. Liking


8. Shared Networks


What are the 8 key variables of relationship development?

What is a theorem?

A proposition that logically and necessarily follows from 2 axioms.

What are message plans?

Mental representations of action sequences that may be used to achieve goals.

What is passive strategy?

Impression formation by observing a person interacting with others.

What is an active strategy?

Impression formation by asking a 3rd party about a person.

What is an interactive strategy?

Impression formation through face-to-face discussion with a person.

What is plan complexity?

Characteristics of a message plan based on the level of detail it provides and the number of contingencies it covers.

What is hedging?

Use of strategic ambiguity and humor to provide a way for both parties to save face when a message fail to achieve its goal.

What is hierarchy hypothesis?

Prediction that when people are thwarted in their attempts to achieve goals, their first tendency is to alter lower-level elements of their message.

What is Anxiety/Uncertainty Management Theory (AUM)?

An intercultural theory that claims high levels of uncertainty and anxiety lead to greater misunderstanding when strangers don't communicate mindfully.

Effective communication

What is the end goal of Anxiety/Uncertainty Management Theory?

1. Self-concept


2. Situational Context


3. Motivation to Interact


4. Categorization of strangers


5. Attitudes toward strangers


6. Closeness with strangers


7. Ethical responsibilities


What are the seven categories of Anxiety/Uncertainty Management Theory?

What is mindfulness?

The process of thinking in new categories being open to new information and recognizing multiple perspectives.

What is predicted outcome value?

Forecast of future benefits and cost of interaction based on limited experience with the other.

1. Connectedness and Separateness


2. Certainty and Uncertainty


3. Openness and Closedness


What are the three primary dialectics described by Relational Dialectics Theory?

What is relational dialectics?

States that social life is a dynamic knot of contradictions, a ceaseless interplay between contrary or opposing tendencies.

What is contradiction?

The dynamic interplay between unified oppositions and is a core connect of relational dialectics.

What are internal dialectics?

Ongoing tensions played out in a relationship

What are external dialectics?

Ongoing tensions b/w a couple and their community.

Connection-Autonomy

What is an example of internal dialectic within integration-separation?

Inclusion-Seclusion

What is an example of external dialectic within intergration-separation?

Certainty-Uncertainty

What is an example of internal dialection within stability-change?

Conventionality-uniqueness

What is an example of external dialectic within stability-change?

Openness-Closedness

What is an example of internal dialectic within expression-non-expression?

Revelation-Concealment

What is an example of external dialectic within expression-non-expression?

What is Mikhail Bakhtin's Concept of Dialogue?

Communication that is constitutive, always in flux, capable of achieving aesthetic moments.

What is constitutive dialogue?

Communication that creates sustains and alters relationships and the social world.

What is dialectical flux?

The unpredictable, unfinalizable indeterminate nature of personal relationships.

1. Spiraling Inversion


2. Segmentation

What are two typical conversational strategies for responding to relational dialectics?

What is spiraling inversion?

Switching back and forth b/w two contrasting voices, responding first to one then the other.

What is segmentation?

A compartmentalizing tactic by which partners isolate difference aspect of their relationship.

What is an aesthetic moment?

A fleeting sense of unity through a profound respect for separate voices in dialogue.

What is Bok's Principle of Veracity?

Truthful statements are preferable to yes in the absence of special circumstances that overcome the negative weight.

1. Acceptance


2. Rejection


3. Non-commitment


What are the three latitudes of Sherif's Social Judgment Theory?

What is Social-Judgement Involvement?

Perception and evaluation of an idea by comparing it with current attitudes.

What is contrast?

A perceptual error whereby people judge messages that fall within their latitude of rejection as further from their anchor than they really are.

What is assimilation?

A perceptual error whereby people judge messages that fall within their latitude of acceptance as less discrepant from their anchor than they really are.

What is the boomerang effect?

Attitude change in the opposite direction of what the message advocates.

What is pluralistic ignorance?

The mistaken idea that everyone else is doing or thinking something that they aren't.