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34 Cards in this Set
- Front
- Back
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Communication through symbols. Once a situation is defined as real, it has real consequences.
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Symbolic interactionism
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Co-construction of meaning. Coherence- common interpersonal of stories. Coordination by meshing stories lived
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CMM
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Cognitive complexity determine message effectiveness
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constructivism
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Interpersonal closeness proceeds in a gradual/orderly fashion from superficiality to intimate
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social penetration
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primary concern is to reduce uncertainty
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uncertainty violation
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self-evident truth
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axiom
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Humor and ambiguity used to avoid uncertainty
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hedging
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Social Information Processing
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CMC, create hyperpersonal relationships
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Social Life is defined through a complex knot of contradicting tendencies
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Relational Dialectics
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Family systems are interconnected and resistant to change
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Interactional view
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The acceptance or rejection of messages. The larger discrepancy between a speakers position and a a listeners point of view, the greater change in attitude
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Social Judgemnt theory
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ELM (3 parts)
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Avoid opposing viewpoints, seek reassurance, match public beliefs
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Functional perspective on group decision making
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High quality decisions can be made 1)problem analysis 2) goal setting 3)identification of alternatives 4)evaluating
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Social systems, defined through rules and resources orientation
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Adaptive Structuration
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Sharing common fantasies transforms a collection of individuals into a cohesive group
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Symbolic convergence
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Humans are animals suspended in webs of significance that they themselves have spun. An organization is a culture.
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Cultural Approach to organizations
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The naive notion that communication is merely the transmission
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Critical theory of communication in organizations.
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Rhetoric is the art of discovering all available means of persuasion. Accurate audience analysis results in effective invention;
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Aristotle's
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Life is drama, The dramatistic pentad of act, scene, agent, agency, and purpose
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Dramatism
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people are storytelling animals; almost all forms of human communication are fundamentally narrative
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narrative paradigm
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The media can be understood ecologically, changes in communication technology alter the symbolic invironment.
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media ecology
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The significant visual sign systems of a culture affirm the status quo by suggesting that the world
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Semiotics
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The mass media function to maintain the ideology of those who already have power. Corporate controlled media provide the dominant discourse of the day that frames interpretation of events
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cultural studies
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television has become society's storyteller, the mean world syndrome
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Cultivation Theory
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Media tells us what to think and how to think about it
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Agenda-setting
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people live in perpetual fear of isolating themselves and carefully monitor public opinion to see which ciews are acceptable.
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Spiral of Silence
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People in intercultural encounters who seee themselves as unique individuals will adjust their speech style and content to mesh with others whos approval they seek.
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Communication accommodation theory
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people from collectivistic cultures with an interedependent self-image are concerned with giving other-face or mutual face, so they adopt an avoiding technique. Individualistic societies breed face-saving
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Face negotiation
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through ethnography of communication we know all cultures hace multiple speech codes that involve a distinctive psychology, sociology, and rhetoric.
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Speech codes
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Male Female conversation is cross cultural communication. Masculine and feminine styles fo discourse are best viewed as two distinct cultural dialects rather than inferior or superior ways of speaking.
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Genderlect
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woman
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Rapport- seeks human connection
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men-
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Report- Status and independence
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Different locations within the social hierarchy affect what is seen. The standpoints of marginalized people provide less false views of the world than do the views of the powerful
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Standpoint theory
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Man-made language aids in definin depreciating, and excluding women. women are less articulate in public because the words and the norms for their use have been devised by men
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Muted group
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