Comm Test 2

Front 1

non verbal communication

Back 1

all aspects of comm other than words

Front 2

kinesetics

Back 2

face and body motions

Front 3

haptics

Back 3

touch

Front 4

physical appearance

Back 4

sex, skin color, size, ect

Front 5

olfactics

Back 5

smell

Front 6

artifaxs

Back 6

personal items

Front 7

proxemics

Back 7

personal space and ow we use it

Front 8

environmental factors

Back 8

elements of setting that effect how we feel, think and act

Front 9

chronemics

Back 9

perception and use of time

Front 10

paralanguage

Back 10

vocal qualities

Front 11

silence

Back 11

lack of communicated sounds

Front 12

listening

Back 12

more complex than hearing, being mindful, selecting and organizing information, interpreting comm , responding, physically receiving messages and remembering

Front 13

mindfulness

Back 13

focusing on what is happening in the moment

Front 14

interpretation

Back 14

putting together all that we have selected and organized to make sense of communication

Front 15

responding

Back 15

expressing interest, asking questions, voicing our own ideas on a topic and otherwise communicating attentiveness

Front 16

incomprehensibility

Back 16

when a message is not clearly understandable because of language or transmission problems

Front 17

message overload

Back 17

when we receive more messages then we can effectively process

Front 18

message complexity

Back 18

when a message we are trying to understand is highly complex, is packed with detailed information, or involves intricate reasoning

Front 19

environmental distractions

Back 19

occurrences in the communication setting that interfere with effective listening.

Front 20

preoccupation

Back 20

when we are absorbed in our thoughts and concerns, we cant focus on what someone else is saying.

Front 21

prejudgment

Back 21

the tendency to judge others or their ideas before we hear them

Front 22

pseudo listening

Back 22

pretending to liesten

Front 23

monopolizing

Back 23

hogging the stage by continually focusing communication on ourselves instead of the person who is talking

Front 24

selective listening

Back 24

focusing on only particular parts of communication

Front 25

defensive listening

Back 25

perceiving a personal attack, criticism, or hostile undertone in communication when none is intended

Front 26

ambushing

Back 26

listening carefully for the purpose of gathering ammunition to use in attacking a speaker

Front 27

literal listening

Back 27

listening only to the content level of meaning and ignoring the relationship level of meaning

Front 28

minimal encouragers

Back 28

responses that gently invite another person to elaborate

Front 29

paraphrasing

Back 29

reflecting our interpretations of others communications back to them

Front 30

communication climate

Back 30

emotional tone of a relationship between people

Front 31

interpersonal confirmation

Back 31

the expressed valuing of another person

Front 32

recognition

Back 32

expression of awareness of another persons existence

Front 33

acknowledgement

Back 33

attentiveness to what a person feels, thinks or says

Front 34

endorsements

Back 34

accepting a person's feelings or thoughts as valid

Front 35

ethnocentrism

Back 35

perspective based on the assumption that our culture and its norms are the only right ones

Front 36

conflict

Back 36

when people who depend on each other have different views, interests, values, responsibilities, or objectives and perceive their differences as incompatible

Front 37

overt conflict

Back 37

when people express differences in a straightforward manner

Front 38

covert conflict

Back 38

when people express disagreement or difference only indirectly

Front 39

lose-lose

Back 39

when conflict results in losses for everyone

Front 40

win-lose

Back 40

when one persons wins at expense of another

Front 41

win-win

Back 41

when a conflict is resolved in a way where both parties win

Front 42

mediator

Back 42

a person who works with people in a conflict to reach a decision but has no power to make a decision

Front 43

arbitrator

Back 43

facilitates discussion of conflict issues

Front 44

bracketing

Back 44

marks off peripheral issues for later discussions

Front 45

grace

Back 45

granting forgiveness, putting aside our needs, or helping another save face when no standard says we should or need to.

Front 46

culture

Back 46

a way of life- systems of ideas, values, beliefs, customs, and language that is passed from one generation to the next and that reflects and sustains a particular way of life.

Front 47

social communities

Back 47

memberships in groups outside of mainstream cultures

Front 48

standpoint theory

Back 48

social groups within a culture distinctively shape members perspectives

Front 49

standpoint

Back 49

political awareness of the social, symbolic, and material circumstances of the community and the larger power dynamics in place.

Front 50

individualism/collectivism

Back 50

the extent to which members of a culture understand themselves as part of and connected to their families, groups and cultures.

Front 51

uncertainty avoidance

Back 51

the extent to which people want to avoid ambiguity and vagueness

Front 52

power distance

Back 52

size of the gap between people with high and low power and the extent to which that is regarded as normal

Front 53

masculinity

Back 53

the extent to which a culture values aggressiveness, competitiveness, looking out for yourself, and dominating others and nature(typically associated with men)

Front 54

femininity

Back 54

extent to which a culture values gentleness, cooperation, and taking care of each other and living in harmony(typically associated with women)

Front 55

Long term/short term orientation

Back 55

the extent to which members of a culture think about long term(history and future) versus short term(present)

Front 56

low context communication style

Back 56

very direct, explicit and detailed

Front 57

high context communication style

Back 57

indirect and undetailed, conveys meaning more implicitly than explicitly

Front 58

uncertainty reduction theory

Back 58

the phenomena of trying to reduce uncertainty because it leads to uncomfortableness

Front 59

ethnocentrism

Back 59

the tendency to regard ourselves and our way of life as normal and superior to other people and other ways of life

Front 60

cultural relativism

Back 60

cultures vary in how they think and behave as well as in what they believe and value

Front 61

resistance

Back 61

when we reject the beliefs of particular cultures or social communities

Front 62

assimilation

Back 62

when people give up their ways and adopt the ways of the dominant culture

Front 63

tolerance

Back 63

an acceptance of differences whether or not one approves of or even understands them

Front 64

respect

Back 64

moving beyond judgment and beginning to understand the cultural basis for ways that differ from ours

Front 65

participation

Back 65

when we incorporate some practices and values of other groups into our own lives

Front 66

multilingual

Back 66

able to speak and understand more than one language