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12 Cards in this Set

  • Front
  • Back
The cultural approach- What is culture?
-culture is a meaninful order of persons and things.
- an organizational culture is a pattern of shared beaisc assumptions to learn and cope with problems of external adptation and internal integration.
- common believes, prescribe order and explanation
- common recognition
Culture as a symbolic constructions- What symbolic means?
it stands for something other than itself.
What is organizational culture?
actions, ways of thinking, practices, stories, artifacts that characterize a particular organization.
What involves the study of organizational cultures?
it involves interpreting the meanings of organizational symbols.
Cultural elements emerge from symbol using practices and create a unique sense of place.
What are the cultural elements?
Methaphors: figures of speech, define an unfamiliar exprerience in terms of a more familiar one.
Rituals: cultures' basic value, routines, celebrations that reinforce organizational values.
Stories: convey what and who is valued by the culture, powerful means of creating and recreating cultures.
Artifacts: tangible and physical features.
Heroes: menbers held up as role models, they embody and personify cultural values.
Performances: communication behaviors as they construct culture. Performances center culture.
Values: shared set of beliefs derived leaders/founders.
Historical and cultural background- What were the competitive pressures?
Increase in Global competition- Japonese new manufacturing techniques.
survival depend on the ability to adapt.
What was the theory Z?
Organization that would integrate the individual achievement and advancement while developing a sense of community in the workplace.
What is Interpretive Methodology?
People were looking for new models of effective organizations, understand dynamic nature of organizational life.
What were the new ways of viewing organizations?
values, rituals, and socializations
What is ethnography?
the cultural studies of organizations and communications
What does an ethnographer?
review and evaluate their company values.
_Resercher experience culture first hand: realist (objective), impressionist ( creative), confessional (emotions)
- give stimulus for cultural dialogue it exposes sourcer of power and resistance and reveals values and beliefs.
- define workplace as community
what were some social trends?
Tension shaped the values of new generations:
- political landscape
-emerging of multinational firms
- turbulent social env.
-women work outside of home
-minority groups protests