Comm 100

Front 1

Theory X managers

Back 1

believes workers are not motivated, managers need to be strong and forceful

Front 2

Theory Y managers

Back 2

assumes workers are highly motivated, manager just needs to bring out natural work tendencies

Front 3

Theory Z managers

Back 3

Japanese management...collaborate decisions making

Front 4

Tall organization

Back 4

many levels, 6-8 employees per manager, communication is limited

Front 5

Flat orginization

Back 5

Few levels, small distance from top to bottom...small businesses, open communication

Front 6

Stages of Organizational Assimilation Theory

Back 6

1) Vocational Socialization - people learn about different occupations
2) Anticipatory Socialization - process of job seeking: involves interviewing and preparing to enter an organization
3) Encounter Stage - 1st few months (role shock, role suprise)
4) Metamorphosis - experienced organizational members attempt to socialize the newcomer

Front 7

role shock

Back 7

when employees experiences don't match their expectations

Front 8

role suprise

Back 8

when reality and expectations match

Front 9

How does burnout and isolation impact dissent

Back 9

High isolation/burnout =>low articulated dissent & avoid using latent dissent

Front 10

articulated dissent

Back 10

complaining to someone in the organization

Front 11

latent dissent

Back 11

complaining to other employees

Front 12

displaced dissent

Back 12

complaining to outside person

Front 13

what is burnout made of

Back 13

emotional exhaustion
reduced personal accomplishment
depersonalization
(employees who are burnout are less likely to complain to boss)

Front 14

culture

Back 14

The set of shared attitudes, values, goals, and practices that characterizes an institution, organization or group

Front 15

intercultural communication

Back 15

communication between people from diferent cultures

Front 16

intracultural communication

Back 16

communication between people from same culture

Front 17

individualistic culture

Back 17

individual is valued over group identity

Front 18

collectivist culture

Back 18

cultures that value group goals over individual goals

Front 19

low context culture

Back 19

"do it now" . Most of the meaning of the message is contained in the verbal aspect of the message. Communication is very direct

Front 20

high context culture

Back 20

communication is less direct, more ambiguous. Meaning involves understanding roles/rules of culture

Front 21

Democratic

Back 21

majority typically rules

Front 22

authoritarian

Back 22

leader is in charge, very direct =>very productive, but satisfaction is low

Front 23

laissez-faire

Back 23

hands-off, minimal involvment of leader.
=> low motivation, low production

Front 24

Eysnecks Big 3 traits
extraversion
neuroticism
psychoticism

Back 24

Extraversions-external focus, social, assertive, dominant, active, care-free
Neuroticism- experience a lot of anxiety, anxious, shy, tense, moody, depressed
psychoticism- lack of control or restraint, aggressive, cold, impulsive, unempathetic

Front 25

Relationship between Eysneck's 3 traits (extraversion, neuroticism, psychoticism)

Back 25

Extraversion and neurotisism are inversly correlated (the more extraverted, the less neurotic and vice versa)
physcoticism is not related to extraversion or neuroticism

Front 26

Bobo Doll Study

Back 26

how is CommBio better? genetics proceed learning

Front 27

Social Learning Center

Back 27

focuses on learning through the social context

Front 28

Persuasion

Back 28

A mode of communication concerned with inducing or urging the adoption of certain beliefs, theories, or lines of action by others

Front 29

attitude

Back 29

a state of mind or feeling with regard to some matter

Front 30

behavior

Back 30

the manner of conducting oneself. The response of an individual or group to its environment

Front 31

beliefs

Back 31

assumptions or convictions you hold as true about something, concept, or person

Front 32

values

Back 32

individuals moral character

Front 33

door in the face technique

Back 33

can i borrow 200 dollars? No. Alright can i borrow 120 dollars?

Front 34

foot in the door

Back 34

can i borrow the car for the night? Yes. Can i borrow the car for the week?

Front 35

low balling

Back 35

asdfasdf

Front 36

bait and switch

Back 36

First, customers are "baited" by advertising for a product or service at a low price; second, the customers discover that the advertised good is not available and are "switched" to a costlier product

Front 37

thats not all

Back 37

I'm not going to give you this cookie cutter. No. That's not all I'm going to give you. For the same price, I'm going to throw in a fine steel spatula. A bargain I hear you say? But I'm going to make it even better, with this splendid temperature probe, absolutely free.

Front 38

personal benifits persuasive situations

Back 38

whether the persuader expects to profit in some way if the persuasive appeal is successful

Front 39

long term consequences (persuasive situation)

Back 39

scales assess the persuader's perception that the effort to persuade could have long term effects on the persuader-target relationship

Front 40

Rights (persuasive situations)

Back 40

Rights refers in particular to the persuader's perceived right to attempt persuasion in that circumstance

Front 41

Resistance

Back 41

Resistance to persuasion, which represents the persuader's estimate of whether the target will be hard or easy to sway

Front 42

Dominance

Back 42

The dominance factor is worded to measure whether the target normally dominates the persuader

Front 43

Intimacy

Back 43

The intimacy of the relationship implicated in the persuasive situation

Front 44

Mass communication

Back 44

is the term used to describe the academic study of the various means by which individuals and entities relay information through mass media to large segments of the population at the same time. Magazine, radio, tv, film.

Front 45

Magic Bullet Theory

Back 45

this model holds that an intended message is directly received and wholly accepted by the receiver. Helpless people believe everything

Front 46

Agenda-Setting Theory

Back 46

The Agenda-Setting Theory says the media (mainly the news media) aren’t always successful at telling us what to think, but they are quite successful at telling us what to think about.

Front 47

Cultivation Theory

Back 47

They compared the power of television to the power of religion, saying that television was to modern society what religion once was in earlier times. People do what they see on Tv

Front 48

Parasocial Relationships

Back 48

is a term used by a social scientist to describe one-sided, "parasocial" interpersonal relationships in which one party knows a great deal about the other, but the other does not. The most common form of such relationships are one-sided relations between celebrities and audience or fans.

Front 49

Main results of the Kubic & Chory makeover televisions show study

Back 49

Results indicated that frequency of exposure to television makeover programs was negatively related to self-esteem and positively related to perfectionism and body dissatisfaction.