Com100 Lesson 3 Key Terms

Front 1

Nonverbal communication

Back 1

Communication other than written or spoken language that creates meaning

Front 2

Perception checking

Back 2

Skill of asking other observers or the person being observed whether your interpretation of nonverbal behavior is accurate

Front 3

Artifacts

Back 3

Clothing or another element of appearance (e.g., jewelry, tattoos, piercings, makeup, cologne)

Front 4

Kinesics

Back 4

Human movement, gesture, and posture

Front 5

Emblem

Back 5

A nonverbal cue that has a specific, generally understood meaning in a given culture and may substitute for a word or phrase

Front 6

Illustrator

Back 6

A nonverbal behavior that accompanies a verbal message and either complements, contradicts, or accents it

Front 7

Affect display

Back 7

A nonverbal behavior that communicates emotions

Front 8

Regulator

Back 8

A nonverbal behavior that helps to control the interaction or level of communication between people

Front 9

Adaptor

Back 9

A nonverbal behavior that helps satisfy a personal need and helps a person adapt or respond to the immediate situation

Front 10

Haptics

Back 10

The study of human touch

Front 11

Touch ethic

Back 11

A person's own guidelines or standards as to appropriate and inappropriate touch

Front 12

Paralanguage (vocalic)

Back 12

Nonverbal aspects of voice (e.g., pitch, rate, volume, use of silence)

Front 13

Back-channel cue

Back 13

A vocal cue that signals when an individual wants to talk and when he/she doesn't

Front 14

Response latency

Back 14

The amount of time it takes someone to formulate a response to a statement or question in conversation

Front 15

Proxemics

Back 15

Study of how close or far away from people and objects an individual positions himself/herself

Front 16

Territoriality

Back 16

Study of how humans use space and objects to communicate ownership of space

Front 17

Immediacy

Back 17

Feelings of liking, pleasure, and closeness communicated by such nonverbal cues as eye contact, forward lean, touch, and open body orientation

Front 18

Arousal

Back 18

Feelings of interest and excitement communicated by such nonverbal cues as vocal expression, facial expressions, and gestures

Front 19

Dominance

Back 19

Feeling of power, status, and control communicated by such nonverbal cues as relaxed posture, greater personal space, and protected personal space

Front 20

Globalization

Back 20

The integration of economics and technology that is contributing to a worldwide, interconnected business environment

Front 21

Culture

Back 21

A learned system of knowledge, behavior, attitudes, beliefs, values, and norms that is shared by a group of people and shaped from one generation to the next

Front 22

Co-culture

Back 22

A culture that exists within a larger cultural context (e.g., , Amish culture).

Front 23

Intercultural communication

Back 23

Communication between people who have different cultural traditions

Front 24

Worldview

Back 24

Perception shared by a culture or group of people about key beliefs and issues such as death, God, and the meaning of life, which influences interactions with others; the lens through which people in a given culture perceive the world around them

Front 25

Cultural context

Back 25

Additional information about a message that is communicated through nonverbal and environmental cues rather than through language

Front 26

High-context culture

Back 26

Culture in which people derive much information from nonverbal and environmental cues and less information from the words of a message

Front 27

Low-context culture

Back 27

Culture in which people derive much information from the words of a message and less information from nonverbal and environmental cues

Front 28

Cultural values

Back 28

Whatever a given group of people values or appreciates

Front 29

Collectivist culture

Back 29

A culture that places high value on collaboration, teamwork, and group achievement

Front 30

Individualistic culture

Back 30

A culture that values individual achievement and personal accomplishments

Front 31

Masculine culture

Back 31

A culture that values achievement, assertiveness, heroism, material wealth, and traditional male and female roles

Front 32

Feminine culture

Back 32

A culture that values being sensitive toward others and fostering harmonious personal relationships with others

Front 33

Ethnocentrism

Back 33

The belief that one's own cultural traditions and assumptions are superior to those of others

Front 34

Stereotype

Back 34

To place a person or group of persons into an inflexible, all-encompassing category

Front 35

Prejudice

Back 35

A judgment of someone based on an assumption that you already know relevant facts or background information

Front 36

Mindful

Back 36

Aware of what you are doing and how you are communicating with others

Front 37

Self-talk

Back 37

Inner speech; communication with the self; the process of mentally verbalizing messages that help a person become more aware or mindful of how he or she is processing information and reacting to life situations

Front 38

Egocentric

Back 38

Focused on oneself and one's importance

Front 39

Other-oriented communication

Back 39

Focuses on the needs and concerns of others while maintaining one's personal integrity, achieved through the processes of socially decentering and being empathic

Front 40

Social decentering

Back 40

Cognitive process in which one takes into account another person's thoughts, values, background, and perspectives

Front 41

Empathy

Back 41

An emotional reaction similar to the reaction being experienced by another person

Front 42

Sympathy

Back 42

Acknowledgment that someone is feeling a certain emotion, often grief; compassion

Front 43

Interpersonal communication

Back 43

Occurs between two people who simultaneously attempt to mutually influence each other, usually for the purpose of managing relationships

Front 44

Relationship

Back 44

An ongoing connection made with another person

Front 45

Attraction

Back 45

A motivational state that causes someone to think, feel, and behave in a positive manner toward another person

Front 46

Interpersonal attraction

Back 46

The degree to which one desires to form or maintain an interpersonal relationship with another person

Front 47

Short-term initial attraction

Back 47

A degree of potential for developing an interpersonal relationship with someone

Front 48

Long-term maintenance attraction

Back 48

A level of liking or positive feeling that motivates one to maintain or escalate a relationship

Front 49

Similarity

Back 49

Having similar characteristics, values, attitudes, interests, or personality traits to another person

Front 50

Physical attraction

Back 50

The degree to which one finds another person's physical self appealing

Front 51

Sexual attraction

Back 51

A desire to have sexual contact with a certain person

Front 52

Proximity

Back 52

The likelihood of being attracted to people who are physically close rather than to those who are farther away

Front 53

Complementarity

Back 53

The tendency to be attracted to persons with abilities, interests, and needs that differ from one's own, but that balance or round out one's own

Front 54

Inclusion

Back 54

The need to involve others in one's activities or to be involved in the activities of others

Front 55

Control

Back 55

The need to make decisions and take responsibility; the level of willingness to account for others' decisions.

Front 56

Affection

Back 56

The need to be loved and accepted by others; the willingness to give love and acceptance to others

Front 57

Uncertainty-reduction theory

Back 57

A driving human motivation to increase predictability by reducing the unknown in one's circumstances

Front 58

Tact

Back 58

Analyzing the situation and the audience, determining the purpose, and then choosing communication methods and strategies that will be as kind and understanding as possible

Front 59

Courtesy

Back 59

Following a set of prescribed behaviors that stress the respect for individuals

Front 60

Self-disclosure

Back 60

Voluntarily providing information to others that they would not learn if one did not tell them

Front 61

Reciprocity

Back 61

The sharing of information about oneself with another person with the expectation that the other persona will share information that is similar in risk or depth

Front 62

Appropriateness

Back 62

An aspect of self-disclosure related to the propriety of revealing certain information to another person

Front 63

Johari Window

Back 63

A model that explains how self-disclosure varies from relationship to relationship; the model reflects various stages of relational development, degrees of self-awareness, and others' perceptions