Chapter 6 Staffing And Hrm

Front 1

human resource management (HRM)

Back 1

management function concerned with getting, training, motivating, and keeping competent employees

Front 2

affirmative action programs

Back 2

programs that ensure that decisions and practices enhance the employment, upgrading, and retention of members of protected groups

Front 3

work councils

Back 3

nominated or elected employees who must be consulted when management makes decisions involving personnel

Front 4

board representatives

Back 4

employees who sit on a company's board of directors and represent the interests of employees

Front 5

employment planning

Back 5

process by which management ensures it has the right number and kinds of people in the right places at the right time, who are capable of helping the organization achieve its goals

Front 6

human resource inventory

Back 6

a report listing the name, education, training, prior employer, languages spoken, and other information about each employee in the organization

Front 7

job analysis

Back 7

assessment of the kinds of skills, knowledge, and abilities needed to successfully perform each job in an organization

Front 8

job description

Back 8

written statement of what a job holder does, how it is done, and why it is done

Front 9

job specification

Back 9

statement of the minimum acceptable qualifications that an incumbent must process to perform a given job successfully

Front 10

recruitment

Back 10

process of locating, identifying, and attracting capable applicants

Front 11

selection process

Back 11

process of screening job applicants to ensure that the most appropriate candidates are hired

Front 12

reliability

Back 12

degree to which a selection device measures the same thing consistently

Front 13

validity

Back 13

the proven relationship between a selection device and some relevant criterion

Front 14

performance-simulation tests

Back 14

selection devices that are based on actual job behaviors; work sampling and assessment centers

Front 15

realistic job preview (RJP)

Back 15

providing both positive and negative information about the job and the company during the job interview

Front 16

orientation

Back 16

introduction of a new employee to the job and the organization

Front 17

performance management system

Back 17

process of establishing performance in order to arrive at objective human resource decision and to provide documentation to support personnel actions

Front 18

360-degree appraisal

Back 18

an appraisal device that seeks feedback from a variety of sources for the person being rated

Front 19

discipline

Back 19

actions taken by a manager to enforce an organization's standards and regulations

Front 20

employee counseling

Back 20

process designed to help employees overcome performance-related problems

Front 21

compensation administration

Back 21

process of determining a cost-effective pay structure that will attract and retain competent employees, provide and incentive for them to work hard, and ensure that pay levels will be perceived as fair

Front 22

employee benefits

Back 22

membership=based rewards designed to enrich employees' lives

Front 23

sexual harassment

Back 23

sexually suggestive remarks, unwanted touching and sexual advances, requests for sexual favors, or other verbal and physical conduct of a sexual nature

Front 24

workplace spirituality

Back 24

a spiritual culture that recognizes that employees have both a mind and a spirit, seek to find meaning and purpose in their work, and desire to connect with other employees and be part of a community

Front 25

layoff-survivor sickness

Back 25

a set of attitudes, perceptions, and behaviors of employees who remain after involuntary employee reductions; includes insecurity, guilt, depression, stress, fear, loss of loyalty, and reduced effort