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16 Cards in this Set
- Front
- Back
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Organizational Structure... |
designates formal reporting, hierarchy & span of control
shows groupings of individuals
design of communications systems |
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Aspects of vertical information structure |
Mechanistic designed for efficiency centralized decision-making specialized tasks |
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Aspects of horizontal information structure |
Organic designed for learning decentralized decision-making shared tasks |
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Types of vertical linkages |
hierarchal referral rules and plans vertical information systems |
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3 types of vertical information systems |
periodic reports written information computer-based communications |
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5 types of horizontal information systems |
cross-functional information systems direct contact task forces full-time integrators teams |
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7 types of grouping |
functional divisional geographical matrix - two equal rank structural groupings horizontal - by core work processes virtual network - electronically grouped hybrid - two or more approaches (not necessarily equal authoritative rank) |
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Conditions of matrix structure |
pressure exists to share resources across product lines
environmental pressure exists for two or more critical outputs
environmental domain is complex and unstable |
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Pro/Con of functional structure |
Pro - valuable depth of knowledge
Con - poor horizontal communication |
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Pro/Con of divisional structure |
Pro - high coordination among functions (SBUs)
Con - eliminates technical specialization |
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Geographical structure pros and cons are similar to... |
divisional structures |
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Pro/Con of matrix structure |
Pro - achieves coordination necessary to meet dual demands from customers
Con - dual authority |
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Pro/Con of horizontal structure |
Pro - processes focus on end customer increasing customer satisfaction
Con - determining core processes can be difficult |
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Relevant contingencies to organizational structure are... |
culture size technology environment strategy/goals |
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Symptoms of structural deficiency |
Delayed decision-making Response to environment is not innovative Employee performance declines High conflict between departments |
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Which type of culture did Weber believe to be the most efficient possible system to organizing? Why?(6) |
Bureaucratic
specialization and division of labour hierarchy of authority technically qualified personnel separate position and incumbent written communications and records |
