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24 Cards in this Set
- Front
- Back
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Management |
getting work done through others |
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Efficiency |
getting work done with a minimum of effort, expense, or waste |
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Effectiveness |
accomplishing tasks that help fulfill organizational objectives |
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Planning |
determining organizational goals and a means for achieving them |
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Organizing |
directing where decisions will be made, who will do what job and tasks, and who will work for whom |
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Leading |
inspiring and motivating workers to work hard to achieve organizational goals |
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Controlling |
monitoring progress toward goal achievement and taking corrective action when needed |
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Top managers |
executives responsible for the overall direction of the organization |
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Middle managers |
responsible for setting objectives consistent with top management's goal and for planning and implementing subunit strategies for achieving these objectives |
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First-line managers |
train and supervise the performance of nonmanagerial employees who are directly responsible for producing the company's products or services |
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Team leaders |
managers responsible for facilitating team activities toward goal accomplishment |
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Figurehead role |
the interpersonal role managers play when they perform ceremonial duties |
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Leader role |
the interpersonal role managers play when they motivate and encourage workers to accomplish organizational objectives |
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Liaison role |
the interpersonal role managers play when they scan their environment for information |
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Disseminator role |
the informational role managers play when they share information with others in their department or companies |
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Spokesperson role |
the informational role managers play when they share information with people outside their departments or corporations |
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Entrepreneur role |
the decisional role managers play when they adapt themselves, their subordinates, and their units to change |
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Disturbance handler role |
the decisional role mangers play when they respond to severe problems that demand immediate action |
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Resource allocator role |
the decisional role managers play when they decide who gets what resources and in what amounts |
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Negotiator role |
the decisional role managers play when they negotiate schedules, projects, goals, outcomes, resources, and employee raises |
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Technical skills |
the specialized procedures, techniques, and knowledge required to get the job done |
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Human skills |
the ability to work well with others |
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Conceptual skills |
the ability to see the organization as a whole, understand how the different parts affect each other, and recognize how the company fits into or is affected by its environment |
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Motivation to manage |
an assessment of how enthusiastic employees are about managing the work of others |
