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7 Cards in this Set

  • Front
  • Back

Communication

The company of others

Characteristics of competent communication

A wide range of behaviors, ability to choose the most appropriate behavior, skill at performing behaviors, cognitive complexity (variety of frameworks for viewing an issue) , empathy, self-monitoring and commitment

Whats communication needed for? What does it satisfy?

Satisfies physical, social and identity needs along with practical goals ( getting what we want from others)

Transaction model

An updated linear model that better captures communication as a uniquely human process.

Environments

Fields of experience that affect how behavior is understood

Interpersonal communication

A transactional process involving participants who occupy different but overlapping environments and create meaning and relationships through the exchange of messages, affected by external, physiological and psychological noise.

What sets interpersonal and impersonal apart

Uniqueness, irreplaceablity, interdependence, disclosure and intrinsic rewards( in impersonal you look for rewards that have little to do with the people involved. The relationship itself in Interpersonal is important)