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90 Cards in this Set

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What are the roles of business (acronym)

WIPES ICEQ

WIPES ICE Q

Roles of business

WIPES ICEQ

Wealth, income, profit, employment, services, innovation, choice, entrepreneurship, quality of life,

The three geographical spread of business

Local, National, Global

Local, National, Global are related to

Geographical spread

How can business be classified

Size, geographical spread, Industry, Legal,

Small business are classified by

fewer the 100 employees, manufacturing goods

medium business are classified by

20 and 199 employees

Large business are classified by

has over 200 employees

What are the industry sectors

Primary, secondary,tertiary, quaternary, quinary

Primary

Business that are involved in the accusation of raw materials including natural resources

Secondary

Business that use raw materials combined with labour, capital and equipment to create finished products

tertiary

Businesses who's prime function is related to providing a service

Quartinerary

Businesses that provide information services to their customers e.g. banks and media

Quinary

Business's that provide services that are traditionally preformed in the home e.g. take away food restaurants

What are the types of legal structure

Sole trader, partnership, Private company, public company, government enterprise

what is a sole trader

An un-incorperated business with one owner, They operate a business on there own have unlimited liability

What is a partner ship

An unincorporated businesswith more than one owner.

What is a company

Limited liability which means they are legal entities to there owners

What is a private company

A businessthat has limited liability andbetween one and 50 owners. (can be spotted as Pty Ltd)

What is a public company

Businessthat is listed on the AustralianSecurities Exchange andhas ownership open to allmembers of the public.Public companies havelimited liability. Seen as (LTD)

What are government enterprises

ask someone

What are cooperatives

Company in which which owners buy share in the cooperative and receive deadness

What are Trusts

A trust is an organisation that is responsiblefor managing the assets on behalf of anindividual or a group of individuals. Allocation of assets are determined by professionals.

What is an overview of the business environment

The business environment refers to the surroundings that a business must operatewithin

What are the two catergoies of the business environment and there acronyms

Internal environment: PLMBR


External environment: MCPIGSLEFT

MCPIGSLEFT

Market, Competitve situation, political, Instiuional, Geographical, social, legal, economic, financial, technological

Market

Businesses need to produce quality goods at a competitive pirce-bussnines begin to foucs on 1 core function and outsource the rest, They need to adapt to the changing market

Competitive situation

The competitive situation is influenced by thenumber of competitors and the ease of entryinto the marketplace.

Political

election leads to business uncertainty orbusiness confidence, depending on the winningparty’s policies. Effects it through changes in policy i.e GST, Trade agreements, privatisation

Institutional

Institutions that effect the company such as Environment Protection Authority (EPA), Australian Taxation Office (ATO), The Australian Securities and InvestmentsCommission (ASIC), The Australian Competition ConsumerCommission (ACCC), Trade unions, Employer associations

Geographic

Changes to thedemographics of Australia’s population have resulted in geographic changes. Geographicinfluences on Australia include:uIts locationin the Asia-Pacific region Rural-urbanmigration Sea changers Increasedaverage are Heat seekersuIncrease inrefugees and migrants Rapid economicgrowth of neighbouring countries Increasedinternational recognition

Social

Businessesneed to be aware of community needs, opinions and attitudes and respond tochanges in their tastes and expectations. Businesses cankeep a link with the community though contributing to the communities qualityof life e.g. sponsoring spot teams

Legal

Parliamentchanges law through the judicial system and common law. The governmentregulation of business aims to cover environmental and consumer protection,competition, OHS and industrial relations

Economic

The economiccycle refers to the changes in consumer and business spending over a period oftime. It influences: The level ofemployment and investment in an economy Theprofitability of businessuThe amount ofgoods and services producedEmployment is the key to any economy

Financial

Deregulation, debtfinance (provided by banks), Equity finance (provided by owners)

Technology

Developmentsin technology lead to increased efficiency and productivity Create newopportunities for invention and innovationuIncreased theavailability, quality and price of goods and services Not alladvancements are advantageous Can lead tonew laws, new training needs and costs.

What is plmbr

Product,Location,mangant,Business culture,resources

Product

impact the way a business acquires, storesand distributes its product.

Location

Actual location (How close to target market and cost), visibility (attracts customers), proximity to competitors, proximity to support services closer to delivers cases lest sot

Business culture

The informal,unwritten rules andprocedures followed in abusiness. It is a business’sway of doing things. Forexample, a business mayhave a generally accepteddress code of smart casual.

Managment

How the business how it is run and its resources



Resources

Financial resources, input resources, staff resources

The stages of the business life cycle

Establishment, growth, maturity, post maturity

What are the sectors of the post maturity stage

Cessation, decline, steady state, renewal

What legal structure would a unincorperated business be

Sole trader and partnership

What lineal structure would an incorporated business have

Public or private

What are the natures of management

Plaining, controlling, leading, interdepedndant

What are the key results from effective management

Increase, profitability, increase sales, growth of business, increase share price community involvement and environmental management

What does effective management do to a business

Business is successful in achieving its goals (minimising cost and maximising efficiency). And increase productivity

How is productivity measured

Total output over units of labour=x


Then divide x but time taken

What are the features of effective management

Interpersonal, communication, strategic thinking, Vision, flexibility, adaptability, resolving conflicting interests of stake holders

Interpersonal

change behaviour to suit the situation. Interact and communicate with individuals in organisational environment. Includes: verbal communication, body language, listening skills, negotiation, problem solving, decision making, Assertiveness

Communication

Able to give ideas clearly and understand through listening. Used in negations to achieve business goals.

Strategic thinking

Strategic thinking-long run 3-5 years




tactical planning- medium term usually 1-2 years. it is flexible and adaptable




Short term- specific details about th way in which a business will operate in short term



Vision

Consider future developments, have a common goal, chasing dreams expected to be long term to to 15 years

Problem solving

identify, explore, select, test, evaluate

flexibility

Ability to modify plans and establish contingency plans

Adaptability

Always look for answers to problems change has created also be able to identify the problem

Conflicting interests in stake holders

Be able to sought situations out with those within the business

What is the acronynm of achieving business goals

SMART

what does SMART mean

Specific, manageable, achievable, realistic, timely

What areas does SMART relate to

Profit, market share, Growth, share price, social goals, enviromental goals, staff involvement

Profit

management implements strategies to boost profit.

Market share

Is related to sales volume. A increase market share leads to an increase in profits. Market share is the % of total sales a business has compared rival business. Manger may decrease profits in the from of price per good in short term to boost market share.

Growth

Related to a business increase in profitability. Increase in size of business. Taking over companies. Taking over suppliers. Acquiring different business in other areas. exporting or investing overseas. increase inn growth leads to greater financial security.

Share price

value of shares indicates total value of business. High share price lead to a decrease in corporate raiding (can't buy a controlling share). Achieved in well managed business in areas such as low debt payments and high divid ends

Environmental

Accoutning for the environment by decreasing pollution. reducing carbon foot print.

Staff involvement

Innovation: Staff creating new products


Motivation: Staff work hard to achieve goals


mentoring: Providing surrport to the staff


Training: Ensurinring staff have skills they need

What are the three types of Management approaches

behavioural and classical and contigency

What are the factors of classical management structure

organising, leading, planning controlling

What are some key features of Classical approach

Very heighrarical, works on the idea the harder you work the employee the better the product and more output, workers are focused on specific task

Planning in the classical approach

manger determine direction of the business. Takes into account goals and objectives of the bussiness and the current position of the business, establish strategies. Strategic, tactical operational

Organising in the classical approach

what will be done


who will do it


who it will be done

What does what will be done in the organising classical approach talk about

Determine the work activities, which are broken down into smaller steps

What does who will do it in the organising classical approach talk about

classifying and grouping activités into specfifc departments and allocating appropriate employees and resources to each department

What does how will it be done in the organising classical approach talk about

assigning work to individuals annd dellegating authority to supervisors sot that employees work can be complete d

What is involved int the controlling sect of classical structure

Manger compare results achieved with what was planned, compare performance with goals and determine if objectives have not been met which may lead to change, they need to establish standards when comparing goals with results, tradition would use math to work what ouput should be

What is a classical organisation structure

have a chan of command pyramid shape, divide one task into many little jobs, bueracry collection of diescison making figures, autocratic leadership style

Downside to classical approach

Employees not motivated to work

Strengths of classical approach

Reduction waste high training employees matched to jobs

behavioural aparoach over view

Worked spread among teams, democratic style leader ship, employees can give and make suggestions, employees motivated, more time spent in hr, employees motivated to work

What does behaviroal focus on

leading


motivating


communcation

Benefits of beahiroal approach

Higher output for workers as augment takes in human aspect of work force which lead to an increase in productivity. high omunication

motivating in beahviroal approach

Motavtion int erms or prasie, rewardsacknowldegemtn provides motivitwates workers resulting in higher production rate and increase in self worth

communication In behavioral

Surports two way communication allowing for flow of ideas and employees feeling apart of the business. it includes workers in discussion making

TEAMS IN BEAHVIORAL

Involvs groups of people interacting regularly and working towards a common goal. Allows for a range of skill. Design making mor collaborative there fore employees feeling mor motivated

What leadership style is behavioral

democratic

What is beahrioals leadership style and what does it mean

Employees are incourged to share the opinion

DONE

DONE