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18 Cards in this Set
- Front
- Back
Is over seeing financial activities the responsibility of the clinical assistant or the business assistant |
Business Assistant |
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What is the best way for a new employee to learn about office protocol |
Operating Procedure Manual |
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What continues to replace "handwritten: operating procedures in the handling of business |
Computers |
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What is another term that is used for a patient statement |
Ledger |
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How much free space should be left on each shelf of a filing cabinet |
4 Inches |
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What is ued to mark a space from which a record has been taken
|
Outguide
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Which filing system is easiest to use |
Alphabetic |
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If a patient has not been seen within the last 3 years, would that patient be considered active or inactive |
Inactive |
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What are the most common time lengths used for scheduling units of time in a dental practice |
15 Minutes |
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What four elements should be outlined in an appointment book |
Office Hours Buffer Time Meetings Holidays |
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If a patient does not keep and appointment, where should this information be recorded |
Patient Recorded and Appointment Book |
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What is the most common time period for recall |
6 Months |
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If a patient was last seen in March, what recall time would be used |
September |
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What two factors must be determined when a product must be reordered |
Rate Of Use Lead Time |
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How is an item marked for reorder |
Reorder Tages |
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Identify three ways that supplies can be ordered |
Dental Supply Sales Representatives Catalog By Phone, Fax, Mailorder, Or Bar Code Online |
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If an item you ordered is not currently available from a supply company, the item is placed on |
Backorder |
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Is a hand piece considered an expendable item, why or why not |
No, Because they are not relatively low cost |