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132 Cards in this Set

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Define Time Management
Time Management is effectively using your time by setting goals and objectives.
List three time management plans, Describe each plan.
The ABC Priority Method, The Pareto Principle, The Covey Time Management Matrix.

The ABC Priority Method – Make a To-do list, prioritize all of your tasks as A, B, or C items, perform A items first, B items next, and, finally, complete C items.

The Pareto Principle – 20% of items give 80% of the results. List your tasks and focus 80% of your time and effort to the 20% of your work that is most important.

The Covey Matrix – Place each of your tasks into one of the four quadrants (Quadrant I = Quadrant of Reaction, Quadrant II = Quadrant of Quality, Quadrant III = Quadrant of Deception, Quadrant IV = Quadrant of Waste). Spend most of your time working in Quadrant I. Beware of Quadrants III and IV.
What two steps are essential to ANY time management plan?
Make a To-do list. Prioritize your tasks.
List several time management tools.
Calendars, Organizers, Personal Planners, PDAs, Smart Phones.
What types of items should be delegated?
Priority C tasks, Priority items that are urgent but not difficult.
How can you take command of the telephone?
Don‘t depend solely on messages left, No more telephone tag, Call scheduling, Work with others, Voicemail and answering machines.
Define Heritage?
Heritage is something that is passed down from preceding generations; a tradition.
List the First Air Force Major Commands?
Strategic Air Command [SAC]

Air Defense Command [ADC]

Tactical Air Command [TAC]
list the Reasons for Operation Desert Storm?
Iraq invaded Kuwait

Stabilization of the Arabian Peninsula

Enforcement of United Nations resolutions
what was Air Force role in Operation Provide Relief/Restore Hope?
Delivered humanitarian supplies to starving people

Provided airlift to other branches involved in the operation

Participated in an effort to decrease unrest and factional fighting within Somalia
How is Operation Allied Force important to Air Force history?
It showed our resolve to prevent human suffering

It proved we could operate under the direction of NATO and with coalition partners

It proved how a phased bombing approach is valuable

It displayed the fundamental factors of unity and resolve
Why did the United States launch Operation Enduring Freedom?
Because we were attacked on our own soil

Because of the amount of lives lost

To stop the spread of terrorism around the world

To prevent countries from harboring terrorists

To destroy the Taliban government

To destroy terrorist training facilities

To bring Osama Bin Laden and his radical followers to justice
Identify 3 examples of the early use of air power?
military ballooning, air machines, Aeroplane No. 1,
what are the 5 operations the Air Force has participated in since 1990?
Desert Storm, Provide Relief, Restore Hope, Allied Force, Enduring Freedom
name 7 Air Force Medal of Honor recipients?
Staff Sergeant Henry Erwin, Airman First Class William Pitsenbarger, Staff Sergeant Maynard H. Smith, Technical Sergeant Forrest Vosler, Staff Sergeant Archibald Mathies, Airman First Class John L. Levitow, Chief Master Sergeant Richard Etchberger
Define customs?
Customs are practices that are the result of the need for order and discipline and are established by frequent use over a long period.
Define courtesies?
Courtesies are marks of respect, etiquette, or courteous behavior shown to persons or symbols.
What Air Force Manual (AFM) or Air Force Instruction (AFI) governs Dress and Appearance?
AFI 36-2903
How do Dress and Appearance support Air Force culture?
Provides standardization and teamwork
How far back does the origin of Dress and Appearance standards date?
1775, when Gen George Washington commanded the Continental Army
Why is it important for military members to show respect to the Flag?
It honors our military heritage and shows an appreciation for freedom
What Air Force Manual (AFM) or Air Force Instruction (AFI) governs Drill and Ceremonies?
AFM 36-2203
Air Force culture supports military professionalism by:
Helping you appreciate the need for authority, discipline, and the importance of following orders promptly and precisely.

Helping you develop desirable qualities like professionalism, commitment, dedication and leadership/followership.

Promoting a stronger military orientation.
Define wellness.
Wellness is identified as a complete advancement towards treating the mind, body, and spirit as a whole. It’s a condition resulting from incorporating a system of individual programs into your life.
what is social dimension?
The social dimension deals with your network of friends and personal relationships with those you care about.
what is spiritual dimension?
The spiritual dimension is a vital component of human wellness. It’s that within us which motivates us in life and gives us strength and resiliency.
what is emotional dimension?
The emotional dimension is the dimension of wellness that refers to building an awareness of and accepting your feelings and moods.
what is physical dimension?
The physical dimension is the dimension of wellness that refers to weight control, a balanced and healthy diet, appearance, self image, and exercise
List the four dimensions of wellness.
Social Emotional Spiritual Physical
Explain why being totally fit impacts mission accomplishment.
Having a well-rounded perspective of fitness socially, spiritually, emotionally, and physically increases your ability to influence and lead your subordinates.
what is The Air Force Fitness Program?
The Air Force Fitness Program is used to motivate all members to participate in a year-round physical conditioning program that emphasizes total fitness, to include proper aerobic conditioning, strength/flexibility training, and healthy eating.
what are the Total Fitness Categories?
Aerobic Fitness
Muscular Fitness
Flexibility
Body Composition
what is The Healthy Living Program?
The Healthy Living Program targets nutritional and exercise behavior changes to improve the members’ health and fitness.
What is The Fitness Improvement Program?
The Fitness Improvement Program is a unit-based or fitness center-based program that all members receiving an “Unsatisfactory” fitness score are required to attend.
List 5 key players of the Air Force Fitness Program?
Fitness Assessment Cell
Unit Fitness Program Manager
Immediate Supervisor
Physical Training Leader
Individual
Define Aerobic fitness?
Aerobic fitness is defined by the American College of Sports Medicine as any activity using the large muscle groups for a prolonged period and is rhythmic in nature.
List the factors of proper weight management.
Aerobic Fitness
Muscular Fitness
Flexibility
Body Composition
List the four basic eating rules.
Eat small frequent meals.
Eat every 3-4 hours (3 meals per day minimum).
Eat as soon as possible after exercise. Consume a variety of foods.
Give an example of how not eating frequently throughout the day may affect you.
It may affect you by: Slow metabolism Overeating Reduce physical performance (ex. slow run time, decrease push-up/sit-up repetitions) Reduce mental performance (ex. reduce attentiveness to task accomplishment, attention to detail, and concentration levels)
Give an example of a behavior not recommended to achieve optimal fitness.
In order to achieve optimal fitness, you shouldn‘t: Weigh yourself daily Use diuretics or laxatives Spend an excessive amount of time in saunas Participate in extremely low calorie diets
Define Stress.
Stress is any circumstance (stressor) that places special physical and/or psychological demands on an organism leading to physiological, psychological, and behavioral outcomes. If these demands persist over time, long-term or chronic undesirable outcomes or strains may result.1
What are Stress General Guidelines?
Stress is part of our lives during good and bad times.

Stress cannot be totally eliminated, but it can be reduced or managed
.
Stress can be controlled through preparation and training.
Define Eustress.
Eustress is the positive consequence of stress; it motivates you to meet life’s challenges.
Define Distress.
Distress is the negative consequence of stress; it’s the sudden occurrence and short duration of physical discomfort, such as anxiety.
How do you Understanding Stress?
It’s a normal response to a difficult situation.

It’s manifested in the way someone reacts to change.

It can be positive or negative, depending on the situation/person.

It’s the body’s response to overwhelming demands.

It involves a situation that places heavy demands on someone.
What are the 7 Organizational Stressor Subcategories?
Job
Role conflicts
Environmental
Interpersonal
Leadership
Organizational Structure
Change
Define Intervening.
Intervening means taking actions to control the conditions surrounding the situation or preventing the stressor altogether.
Define Adapting.
Adapting is coping with the experience so that you’re able to function like normal or close to normal.
What are 4 stress reaction/condition types?
Four stress reaction/condition types are physical, psychological, behavioral, and cognitive.
Define combat stress.
Combat Stress is a reaction from being in actual combat.
Define Operational Stress.
Operational Stress is a reaction from “wingmen” performing in supportive roles that aren’t in actual combat, but are working at the deployed location.
List 5 ways to intervene and adapt to combat and operational stress to prevent PTSD.
In order to intervene and adapt to combat and operational stress to prevent PTSD you can accept the fact of being in the military and prepare for the worse,

understand that fear is normal,

try to prevent fear so intense that it controls you (training to survive), communicate feelings and thoughts with others,

reduce continuous exposure to the trauma,

and seek professional help immediately.
Describe Post-Traumatic Stress Disorder (PTSD).
Post Traumatic Stress Disorder (PTSD) is a disorder diagnosed by psychologists/psychiatrist; diagnosed for people who have experienced a traumatic event in or out of combat and have problems coping and causes significant organizational, extra-organizational, rational, relationship, and interpersonal disturbances that causes depression.
Define Suicide.
Suicide is “killing oneself voluntarily and intentionally.
Why people choose to commit suicide?
People feel they’re faced with unsolvable problems.

People fail to find effective ways to cope with persistent problems.

People are in pain due to problems they face.
List the three behaviors associated with suicide.
The three behaviors associated with suicide are suicidal gesture, attempted suicide, and completed suicide.
List ways a supervisor can keep suicide prevention a continuous process within the workcenter.
You can keep up a continuous process by keeping open communication with the subordinate and family,

ensuring new members and family attend budget, parenting, and stress courses,

addressing the topic in performance feedback sessions,

addressing the topic at Commander‘s Call,

making frequent face-to-face contact with your subordinates,

and bonding with your Airmen through workcenter activities, meetings, and unannounced visits to shift workers.
List three ways an attempted or completed suicide affects the workcenter and family.
An attempted suicide or completed suicide can affect the workcenter by causing copy cat attempts,

division within the workcenter and lower morale.

If the suicide was completed in the workcenter, people may be afraid to go to the same area and/or accept blame for not noticing the warning signs.

If the individual had a family, they may need professional counseling or financial aid.
What are the actual impacts of going to Mental Health for assistance?
The majority of those people who self-refer have a positive career outcome. They may be rehabilitated (if possible) and returned back to normal routines. Assistance can also be provided to the family by helping them with any problems related to their family member‘s health.
Name additional referrals you could use to provide assistance in stressful situations.
Your leadership, first sergeant, commander, mental health services, and chaplain are resources you can use to provide additional assistance in stressful situations.
Identify the purpose of AFI 36-2618, The Enlisted Force Structure?
The purpose of AFI 36-2618 is to, Provide an enlisted force structure that best meets mission requirements; provide a common, stable career structure for all enlisted personnel; and provide all Airmen the opportunity for professional growth
Describe the differences between the expectations to the Junior Enlisted Airman Tier and the NCO Tier of AFI 36-2618?
Some of the expectations of the Junior Enlisted Airman Tier include: adapting to the requirements of the military profession, achieve technical proficiency, grow into becoming a highly effective member of the Air Force, as senior airmen begin to exercise limited supervision and leadership, prepare for increased responsibilities, and continue to broaden technical skills.

Some of the expectations of the NCO Tier include: become expert hands-on technicians, serve as supervisors, ensure team members work together, train and develop Airmen, develop leadership skills, accept all tasks and missions assigned and be held accountable by supervisors, accept responsibility for what my workcenter does or fails to do, fulfill my individual duties, and ensure my team and unit are successful.
Define the expectations of responsibilities at the tactical level?
Some of the expectations at the tactical expertise level include: perfect primary occupational skills and develop knowledge of Air Force institutional competencies, complete Professional Military Education (PME), earn the 5- and 7-skill levels, complete the Community College of the Air Force degree, strive to become the best technician and team member possible, train others, and serve as a first line supervisor and section leader.
What is the Wingman concept?
The wingman responsibility challenges you to take care of other Airmen. Being a good wingman means you share a bond with other Airmen. It also means that you can be counted on to support other members in all situations both on- and off-duty.
What are some of the ways you can demonstrate effective followership?
You can demonstrate effective followership by enthusiastically supporting, explaining, and promoting leaders‘ decisions. You can also accomplish this by developing innovative ways to improve processes and provide suggestions up the chain of command that will directly contribute to unit and mission success.
In what ways will you be expected to demonstrate leadership as an NCO?
As an NCO you must: accept and execute all duties, instructions, responsibilities, and lawful orders in a timely and efficient manner, lead and develop subordinates, exercise effective followership in mission accomplishment, place the requirements of your official duties and responsibilities ahead of your personal desires, issue lawful orders appropriate for the completion of your assigned tasks, and detect and correct conduct and behavior that may place you or others at risk.
As an NCO, what are your general responsibilities in regards to pre-deployment?
As an NCO you should meet all pre-deployment requirements and ensure you educate and assist your subordinates with deployment preparation actions. You‘ll also be expected to correct and counsel subordinates who do not meet deployment readiness standards.
Define Ethics.
Ethics involve (1) A principle of right or good behavior, (2) A system of moral principles or values, (3) A study of moral philosophy, and (4) The rules and standards of conduct governing the members of a profession.2
What are some principles we value as military professionals?
Honesty, Honor, Integrity, Service Before Self, Discipline
What are some things expected of our daily conduct as military professionals?
Don‘t lie, cheat, or steal. Follow the rules. Adhere to the standards. Always do your best work. Always conduct yourself professionally. Don‘t discriminate. Treat people with respect. Be open and honest.
What resources or methods can you use to guide your ethical conduct and help your subordinates do the same?
AFIs, The Air Force Core Values, The UCMJ, Know the expected standards of conduct, Mentoring, Proper leadership
If you fail to conduct yourself in an ethical manner, there are sure to be consequences. Give examples of these consequences.
I could bring shame to myself, my unit, my service, and my country. I‘d set a bad example for others. I‘d face corrective actions for breeches of discipline; it could lead to discharge. It could compromise my credibility with my superiors, subordinates, nation, etc. Workcenter disruption.
Considering all the traits you learned about, why is integrity important?
Integrity helps our subordinates, coworkers, and supervisors trust what we say and do. Integrity builds trust and trust is the foundation of all good relationships and teams. Showing integrity creates public trust for our decisions on defending our nation
How could you, or do you, demonstrate Service Before Self in your daily actions?
By demonstrating a willingness to be worldwide available and ready, by working long hours when necessary, by being prepared for deployments, and perform any duties necessary to accomplish the mission. As supervisors, we need to be willing to modify our own leave schedules so our subordinates can take their leave, and by ensuring my family and my subordinates‘ families are prepared for our absences from home.
There are two categories of operations excellence: internal and external. What is the difference between the two?
Internal excellence is how we do business in the Air Force. External excellence relates to the way we treat the world around us, like environmental issues.
Define Leadership.
Leadership is “the art and science of influencing and directing people to accomplish the mission.” There are three key attributes: the mission, people, and influence.
What are the Concepts of Leadership?
Mission and people
Define Followership.
Followership is one in the service of another; one that follows the opinions or teachings of another; one that imitates another.”
What are the Attributes of Followership?
Willingness
Service
Acceptance of authority
what are the Critical Leadership Traits for Effective Leaders?
Selflessness
Loyalty
Integrity
Commitment
Energy
Decisiveness
List the ten guidelines of being a good follower.
As a follower know your abilities and seek self-improvement.

Being technically proficient assures we have the knowledge, skills and abilities to complete the mission.

Obey orders and initiate appropriate actions in the absence of orders

Develop a sense of responsibility, and take responsibility for your actions.

Make sound and timely decisions and recommendations.

Live and set the example for others.

Be familiar with your leaders and their jobs; anticipate their requirements.
List and define the followership traits known as CILI.
Competence to accomplish assigned tasks is a must for a good follower.

Integrity for a follower means basically the same as it does for a leader. Be honest.

Loyalty supports and enhances the effectiveness of leaders through faithfulness, obedience, and respectfulness.

Initiative can be described as motivation, determination, perseverance, and risk-taking.
List and define each of the 6 leadership traits known as SLICED.
Selflessness is sacrificing personal wants and needs for the greater cause which reflects the core value Service Before Self.

Loyalty supports and enhances the effectiveness of leaders through faithfulness, obedience and respectfulness.

Integrity for a leader means basically the same as it does for a follower. Be honest.

Commitment is complete devotion to duty; total dedication to the United States Air Force, the unit, and our comrades.

Energy is the enthusiasm and motivation to take the initiative.

Decisiveness is a willingness to make decisions, act on them, and accept responsibility for those decisions.
Define unit effectiveness.
Unit Effectiveness is meetings unit goals with less cost and maximizing personnel participation.
True or False To become an effective leader, you must always keep in mind two fundamental concepts: the mission and the people.
True
Define Legitimate power
Legitimate power is the authority to assign tasks, appoint someone to oversee an operation, and accept all responsibility based on seniority.
Define Connection power
Connection power brings credibility to you from your followers and increases your ability to influence.
Define Coercive power
Coercive power is a leader’s ability to enforce discipline.
Define Reward power
Reward power is the ability of a leader to recognize followers who distinguish themselves from among their peers.
Define Referent power
Referent power is a leader’s ability to display a good personality through relationships built on trust and confidence with his/her followers.
Describe the dynamics between leaders and followers.
The relationship or dynamics between leaders and followers is extremely important to unit effectiveness. A positive relationship between supervisors and subordinates creates an environment of mutual respect and cooperation that allows for effective and efficient mission accomplishment. In simple terms, before you can lead you must learn to follow. When you become a leader you have an understanding of what your followers expect of you as a leader. It‘s important that you know how your followers perceive you, that way you know what‘s going right or wrong and you can make the necessary steps to improve overall effectiveness and efficiency. Your goal is to be an effective leader that brings success to your unit.
List and define 3 types of personal power.
Referent power is the personal charisma or likeability characteristics (trust, confidence, etc.).

Expert power is his/her special knowledge or skills related to the job.

Information power is his/her perceived access to important data and useful information like reenlistment information or promotion statistics.
Explain the Impact on Unit effectiveness.
Explain the Impact on Unit effectiveness. For you, as a leader, to promote unit effectiveness, you must embrace the leadership traits and influential skills that foster trust, teamwork, and constant improvement. In order to achieve mission success, effective leadership and effective followership are required. The Air Force needs followers who are actively involved. When followers actively contribute, they take personal pride in the art of followership, and they value the purpose of leader-follower dynamics. This achieves a higher level of mission accomplishment, and that‘s the type of unit effectiveness you should strive for.
What is considered drug abuse?
Drug abuse is: using ―street‖ drugs such as the ones covered in this lesson; misuse of prescription and over-the-counter drugs; inhaling glue and aerosol products; Spice and mood-altering substances and the ingestion of hemp seed oil or products made with hemp seed oil.
List some of the drugs (both legal and illegal) abused in today‘s Air Force.
Some of the drugs abused in today‘s Air Force are: illegal use of Prescription Drugs, Marijuana, Spice, Steroids, MDMA or Ecstasy, Cocaine, Methamphetamine, and Alcohol.
What types of issues could illegal drug and alcohol abuse cause?
There are a multitude of problems that can occur from illegal drug abuse. For example, Marijuana causes problems with memory, learning, perception, thinking, and problem solving. Smoking Marijuana also increases your risk for a heart attack. The use of marijuana is also linked to depression, anxiety, and personality disturbances.
Define abuse.
Abuse refers to any pattern of unconventional misuse of any substance for non-medical purposes that produces a known health risk or constitutes a danger to self or others.
Define Substance Abuse.
Substance Abuse, as outlined in AFI 44-121, (1) is the use of any illicit drug or the misuse of any prescribed medication, and (2) the abuse of alcohol.
Define Alcohol Abuse.
Alcohol Abuse as outlined in AFI 44-121: is any substandard behavior or performance in which the consumption of alcohol is a primary contributing factor.
Define Alcoholism
Alcoholism is defined as a chronic disease with genetic, physiological, and environmental factors influencing its development and manifestations.
Explain 0-0-1-3
“0” relates to the goal of no under-age drinking

“0” means no DUIs

“1” refers to the standard of having no more than one drink per hour

“3” sets the cap for maximum drinks per evening
what are the Outward Signs of Substance abuse?
Alcohol on their breath at work

Glazed eyes or trouble focusing

Appearing intoxicated or disoriented during duty hours

Appearing disheveled or “hung over” at work

Indication of withdrawal, such as tremors, sweating, anxiety, and irritability

Frequent absences from work for vague illnesses

Interpersonal problems—with family, friends, and/or coworkers

Changes in work quality, quantity, or duty performance

Frequent bathroom breaks, sleeping at work, extreme fatigue

Changes in habits—uniform wear, tardiness, forgetfulness
Define ADAPT.
ADAPT is the acronym for the Alcohol and Drug Abuse Prevention and Treatment program.
Why has the Air Force established a policy on substance abuse?
Established policy provides a standard for all to adhere to, helps individuals to supervise more effectively and is a useful management tool. It is important to educate individuals that disciplinary action can be taken for violations and to deter substance abuse before it happens.
Why is it important for you to know about these drugs?
In order to lead effectively, you must stay informed and understand the challenges drugs present to individuals. Understanding how they‘re used and the impact drugs make on a squadron will increase your ability to lead effectively. Understanding drug lingo will help you recognize when people might be abusing drugs. Ignoring the problem won‘t make it go away so continue to talk to people about current trends surrounding our installation.
What types of issues could illegal drug and alcohol abuse cause?
Illegal drugs cause a decline in morale. They disrupt team work and synergy because they present discipline problems and the loss of work hours thru illness or resolution appointments. Many abusers face legal issues, administrative actions taken by their supervisors, and possible dishonorable discharge.
What is the focus of the Air Force policy on EOT?
The focus of the Air Force policy on EOT is to conduct its affairs free from unlawful discrimination and sexual harassment. It provides equal opportunity & treatment for all members irrespective of their race, color, religion, or national origin, along with age and handicapping conditions in the case of civilian employees.
What is the difference between EOT and EEO?
EOT deals primarily with the equal treatment of military members, and EEO deals with civilian employment. EEO provides equal opportunity for all applicants and employees regardless of their race, color, religion, age, sex, national origin, or handicapping condition.
How do the Air Force EO policies positively impact workcenter effectiveness?
The Air Force EO policies set acceptable boundaries for operating as military professionals. It helps us focus on the job we‘re given and allows us to prevent and correct human relations issues when they arise. Fair treatment raises morale; high morale equals better productivity.
Define Unlawful discrimination.
Unlawful discrimination is defined as all written or verbal communications that degrade individuals on the basis of race, color, national origin, religion, or sex that are not otherwise authorized by law or regulation.
Define sexual harassment
Sexual harassment is discrimination that involves unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature to include deliberate or unwelcome verbal, nonverbal, or physical acts of a sexual nature.
What are some different ways unlawful discrimination can take place?
Individuals acting out against another person or group of people is the explanation of personal discrimination. Organizational policies which act against an individual or group of people defines systemic discrimination.
Why is personal discrimination considered unlawful?
Personal discrimination is considered unlawful because an individual is taking action to deprive a person or group of people a right based on their color, national origin, race, religion, or sex. It can also deny an individual the opportunity to advance.
What are some examples of dissident/protest activities that fall under the purview of AFI 51-903, Dissident and Protest Activities?
Some examples of dissident/protest activities that fall under the purview of AFI 51-903, Dissident and Protest Activities, are the Ku Klux Klan, Aryan Nations/Skin Heads, Black Panthers, and other activities that include active participation in organizations that encourage supremacist causes. Another example is attending a ―No Blood for Oil‖ demonstration.
How is sexual assault defined?
Sexual assault is defined as a criminal act/punishable under the UCMJ. Offenses of a sexual nature, committed without lawful consent of the victim. This is different from sexual harassment because sexual assault is a crime.
How does sexual assault impact the workcenter?
Sexual assault creates anger within the workcenter, strained interpersonal relationships, communication problems, lower morale, and lower productivity.
Why do victims of sexual assault or attempted sexual assault not seek help?
Victims of sexual assault may not seek help for a number of reasons. They may lack knowledge of what to do, lack awareness about the resources to help, lack trust in the system, fear being blamed by their leaders, peers, and others, fear reprisal, fear sanction from perceived misconduct, fear not being believed, or be embarrassed about the situation.
What is your role, as a supervisor, in managing human relations?
Your role, as a supervisor, in managing human relations consists of Preventing, Identifying, and Correcting EO problems.
What are some ways you might become aware of possible unlawful discrimination issues?
Some ways you might become aware of potential human relations issues are through observing and/or listening to people‘s interactions, subordinate complaints, and from information received from your superiors.
How could you correct negative human relations issues?
You can correct negative human relations issues though a number of actions including getting both sides of the story and always taking some kind of action, counseling individuals‘ for unacceptable behavior, and ordering subordinates to stop any unlawful discriminatory acts. After implementing a solution, monitor the environment for compliance, document (MFR, LOC, LOR, etc.) and then report the issue if unresolved between individuals. Apply corrective actions/recommend punishment, ensure the complainant or witnesses don‘t suffer any retaliatory actions, change reporting official if necessary, rearrange shifts, remove someone from a position, and, depending on the severity of the situation, refer problems up the chain of command or to the EO office.
Define Professional relationships.
Professional relationships are relationships that contribute to the effectiveness of the Air Force.
How can you Maintain a Professional Relationship?
Don’t use first names

Know my boundaries and keep them

Treat superiors with proper respect

Address superiors properly

Address subordinates properly

Participate in activities open to everyone and not just a select few (e.g., intramural sports)

Maintain military customs and courtesies

Observe military etiquette
how does Professional relationships support the Air Force mission?
Enhance morale

Preserve respect for authority

Let everyone know where they stand

Maintain an environment of trust

Promote teamwork

Provide for good order

Instill and maintain discipline

Minimize negative perceptions
Name two differences between a professional relationship and an unprofessional relationship.
Professional Relationships help contribute to the effectiveness of the Air Force. They help you build professional relationships to enhance morale, discipline, and operational effectiveness, preserve respect for authority, and accomplish the mission.

Unprofessional Relationships detract from the authority of superiors or result in, or reasonably create the appearance of, favoritism, misuse of office or position, or the abandonment of organizational goals for personal interests.
Define fraternization.
Fraternization is a personal relationship between an officer and enlisted member that violates the customary bounds of acceptable behavior in the Air Force and prejudices good order and discipline, discredits the armed services, or operates to the personal disgrace or dishonor of the officer involved.
Describe two roles that supervisors perform in preventing unprofessional relationships.
Training is an important prevention technique. Always set the standards during initial performance feedback and provide periodic workcenter briefings. Use negative examples as workcenter briefing opportunities. You must do this to maintain respect for authority and keep a professional environment. Balance supervisor and subordinate relationships by establishing good communication with subordinates and explain responsibilities. Provide a professional environment by maintaining professional relations, but don‘t let friendship outweigh responsibility for the mission. As a supervisor, you have a moral obligation to possess a ―Service Before Self‖ attitude and follow the rules to which you made a commitment.
Name at least 3 individual responsibilities involved in maintaining a professional relationship.
You should always ―walk the talk‖ and be aware of how circumstances can change relationships. Always be aware how perceptions impact work performance. As both a supervisor and leader, you should adopt the Air Force policy as your own personal guide and talk about it in the workplace. Have workcenter get-togethers to talk about it and build proper relationships. If you feel someone is initiating an unprofessional and inappropriate relationship with you, then confront them and remind them of their responsibility to keep the relationship strictly professional. As stated before, avoid situations that are unprofessional and if matters persist, report it to the chain of command.
Define diversity.
Diversity is, ―The fact or quality of being diverse: difference. Unlike in kind: distinct, varied; a point of respect in which things differ; variety
Define the differences between primary and secondary dimensions of diversity.
Age, language, ethnicity, cultural background, disability, and sexual orientation are just a few of the many primary dimensions. Primary dimensions are differences that are inborn and/or exert an important impact on our early socialization and an ongoing impact throughout our lives.

People will differ in other respects such as educational level, job function, socio-economic status, personality profile, marital status, family responsibilities, religious beliefs, and geographic location; these are considered ―secondary dimensions.‖ Secondary dimensions are ―differences that we acquire, discard, and/or modify throughout our lives
Identify factors that create diversity.
Differences abound from languages, customs, religions, and moralities, to race and ethnicities.
List 5 barriers to diversity.
Prejudice
Stereotyping
Unlawful Discrimination
Collusion
Ethnocentrism
Provide examples of skills to manage diversity.
One of the most important factors in turning diversity into a strength is a respect for different cultures and for people from vastly differing backgrounds. Workcenters that respect and treat Airmen as individuals are likely to succeed better than workcenters that tend to look at individuals differently based on stereotypes.

Prejudice causes suspicion, rejection, alienation, isolation, violence, abuse, and bullying.

Stereotyping can be damaging to self-image, self-esteem, lead to mistaken beliefs about people, lead to discrimination, lead to serious interpersonal differences, erode morale, negatively impact group dynamics, and negatively impact a leader‘s influence