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24 Cards in this Set
- Front
- Back
Market Opportunities |
Favorable demand trends, where the company believes customers needs and opportunities are not being satisfied and where it can compete effectively.
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Competitive Advantage |
Something special a firm does or has that gives it an edge over competitors. A hallmark, if you will. |
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Target Marketing |
Marketing Process used to satisfy different consumer needs. Can be done in the following steps: -Identify markets with unfulfilled needs -Segmenting the market -Targeting specific markets -Positioning one's product or services through marketing strategies |
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Market Segmentation |
Dividing a market into distinct groups that have common needs and will respond similarly to a marking action |
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Types of Segmentation
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Geographic - dividing groups geographically or location based Demographic - dividing groups based on sex, age, family size, education, income, race, etc. Psychographic- dividing groups based on lifestyle and personality traits Behavioristic - based on usage, loyalties, or buying response Benefit - Grouping customers on the basis of attributes sought in a product |
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Undifferentiated Marketing |
Ignoring segment differences and offering just one product or service for the entire market. |
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Differentiated Marketing |
Marketing in a number of segments and developing separate marketing strategies for each. |
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Concentrated Marketing |
When the firm selects one segment and attempts to capture a large share of this market |
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Positioning |
The art and science of fitting the product or service to one or more segments of a brad market in a way as to set it meaningfully apart from the competition |
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Positioning by Use or Application |
Associate it with specific use or application |
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Positioning by Product Class |
Airlines compete with other airlines, trains, and buses |
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Positioning by Price or Quality |
Can be expensive or premium, which tells us about the product itself |
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Positioning by User |
Emphasizes stereotypes and sells towards particular group |
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Positioning by Competitor |
Focuses on differentiation and similar to product class, and focuses on competitors |
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Positioning by Cultural Symbol |
Meaningful symbol can be associated with the brand and makes it easily identifiable. |
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Repositioning |
Occurs when declining sales or stagnant because of anticipated opportunities in other market positions. |
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Product Symbolism |
What the product or brand means to consumers and what they experience in purchasing and using it. |
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Brand Equity |
The intangible asset of added value or goodwill that results from the favorable image, impressions of differentiation, and/or strength of consumer attachment. |
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Marketing Channels |
The place element of the marketing mix, are sets of interdependent organizations involved in the process of making a product or service available for use or consumption |
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Direct Channels |
Used in the consumer market by firms using direct-selling programs such as Avon, Tupperware, etc. Direct response advertising, telemarketing, or the internet. |
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Indirect Channels |
A network of wholesalers and or retailers which then sell to the final consumer. |
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Promotional Push Strategy |
Program designated to pursuade the trade to stock, merchandise, and promote a manufacture's product |
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Trade Advertising |
helps interest wholesalers and retailers to make them buy its products for resale. Appears in publications that serve a particular industry. |
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Promotional Pull Strategy |
Spending money on advertising and sales promotion efforts directed towards the ultimate consumer. Creates demand among consumers and encourages them to request product from retailer. |