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40 Cards in this Set
- Front
- Back
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four primary management functions
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organizing
planning / decision making leading controlling |
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SWOT analysis
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strengths
weaknesses opportunities threats |
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4 P's of marketing
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product
price placement promotion |
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TQM
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total qual management
systems approach teams, processes, stats, delivery of products that exceeds expectations "defect prevention" by empowering employees "universal responsibility" |
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CQI
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element of TQM that continually improves industry standards
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DPMO
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defects per million opportunities
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goal of six sigma
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3.4 DPMO (99.9997% yield)
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six sigma steps
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define
measure analyze improve control (remeasure) |
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CLSI quality essentials
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organization
personnel documents / records facilities / safety equipment purchasing / inventory information management occurrence management assessments process improvement customer service process control |
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states requiring lab personnel licensure
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CA
GA LA NV ND RI FL HI MT NY PR TN WV |
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prospective payment system
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medicare pays fixed amount per DRG, labs are cost centers
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deficit reduction act
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outpatient lab fee schedule; froze medicare part B
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CLIA 1988
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all labs must be certified with QA, personnel and prof testing based on test complexity
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three day rule
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lab testing done 3 days before inpatient is not reimbursed
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OIG compliance guidelines
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develop ethical and lawful conduct (regarding billing fraud)
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cms national coverage determination
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determins whether test is medically necessary and reimubrseable
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states with deemed status
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new york and washington
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hazard protection strategies
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engineering controls
ppe work practice controls |
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how long heat to decontaminate?
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250 deg C for 15 mins
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what languages must msds be maintained in
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just english
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what ingredients must be listed on msds
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anything more than 1%, carcinogens more than 0.1%
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how long keep requisition foms
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2 years
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how long keep accession logs
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2 years
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how long keep maintenance logs
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2 years
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how long keep qc records
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2 years
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how long keep BB patient records
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10 years
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how long keep BB qc records
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5 years
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how long keep cp lab results
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2 years
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how long keep body fluids
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48 hours (urine 24 hours)
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how long keep smears
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7 days
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how long keep micro slides
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7 days
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how long keep wet tissue
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2 weeks
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how long keep sp slides
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10 years
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how long keep parafin blocks
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10 years
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how long keep cyto slides
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5 years
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how long keep FNA slides
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10 years
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how long keep SP reports
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10 years
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how long keep cytogenetics slides
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3 years
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how long keep cytogenetics reports
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20 years
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how long keep FCM reports
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10 years
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