Some of the specific principles that were illustrated in the Home Depot's Extreme Communication Makeover was the streaming on formal communication and improvement of formal communication across different languages. Home Depot grew very quickly and very vastly, and there accumulated many employees and grew to need to communicate in more than English. They formed a contract with an international translation service sand improved the language barrier with employee handbooks, operational manuals, and other functional documents. This is an example of a downward communication from a higher level organization to the lowest level (ORG). They also improved the upward communication by contacting with Reflexis Systems,s which helped managers report
