13.04.2016
Mode of contact: Various phone calls and email messages.
Support type: Advocacy and support.
1. - Attempted phone call to Erica from WAYSS: Re: referral to see Lawyer Michael Smith.
2.- Phone call from Erica: The writer informed the writer that she sent a week ago an email to Michael to organised schedule appointment, and she is going to send another email.
3.- Email from Erica: letting the writer know that she has not yet converse with Michael, however she has spoken with his secretary and she will remain him to call her back.
4.- The writer sent a text message to Petty to update her of the above.
5.- Phone call from Petty:
* Petty cancelled her schedule outreach appointment stating that she was called to work overtime and