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29 Cards in this Set
- Front
- Back
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the adoption of a new idea of behavior by an organization
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organizational change
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a change in the organization's product or service outputs
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product change
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a change that pertains to the org. production process
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technology change
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the generation of novel ideas that might meet perceived needs or offer opportunities for the organization
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creativity
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an in house program that provides a safe harbor where ideas from employees throughout the org. can be developed without interference from company bureacracy or politics
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idea incubator
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an approach to product change that emphasizes shared development of innovations among several departments
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horizontal linkage model
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a multi-finctional team that is provided with high levels of resources and empowerment to accomplish an accelerated product development project
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fast-cycle team
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extending the search for and commercialization of new ideas beyond the boundaries of the org.
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open innovation
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a person who sees the need for and chapions productive change within the org.
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idea champion
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a unit separate from the mainstream of the org. that is reponsible for developing and initiating innovations
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new-venture team
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a separate small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for the business
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skunkworks
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a fund providing resources from which ind. and groups can draw to develop new ideas, products, or businesses
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new-venture fund
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a change in the attitudes and behaviors of a few employees in the org.
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people change
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a major shift in the norms, values, attitudes, and mindset of the entire org.
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culture change
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the application of behavioral science techniques to improve an org. health and effectiveness through its ability to cope with environmental changes, improve internal relationships, and increase learning and problem-solving capabilities
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organization development
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a type of OD intervention that enhances the cohesiveness of deparments by helping memebers learn to function as a team
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team building
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a type of OD intervention in which questionnaries on org. climate and other factors are distributed among employees and their results reported back to them by a change agent
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survey feedback
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an approach that brings together participants from all parts of the org.(and may include key outside stakeholders as well) to discuss problems or opportunities and plan for major change
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large-group intervention
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the stage of organization development in which participants are made aware of problems in order to increase their willingness to change their behavior
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unfreezing
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an OD specialist who contracts with an org. to facilitate change
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change agent
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the intervention stage of org. development in which ind. experiment with new workplace behavior.
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changing
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the reinforcement stage of org. development in which ind. acquire a desired new skill or attitude and are rewarded for it by the org.
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refreezing
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a disparity between existing and desired performance levels
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performance gap
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the process of determining which forces drive and which resist a proposed change
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force-field analysis
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an implementation tactic used when solid information about the change is needed by users and others who may resist impelementation
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communication and education
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an implementation tactic that involves users and potential resisters in designing the chagne
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participation
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an implementation tactic that uses formal bargaining to win acceptance and approcal of a desired change
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negotiation
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an implementation tactic that managers use formal power to force employees to change
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coercion
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implementation tactic that symbolizes to all employees that change is important for the organization
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top management support
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