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19 Cards in this Set

  • Front
  • Back
a desired future state that the organization attempts to realize
a bluepring specifying the resource allocaitons, schedules, and other actions necessary for attaining goals
the act of determining the organization's goals and the means for achieving them
the organization's reason for existence
a broadly stated definition of the organization's basic business scope and operations that distinguishes it from similar types of organizations
mission statement
broad statements of where the organization wants to be in the future; pertain to the organization as a whole rather than to specific divsions or departments
strategic goals
the action steps by which an organization intends to attain strategic goals
strategic plans
goals that define the outcomes that major divisions and deartments must achieve in order for the organization to reach its overall goals
tactical goals
specific, measurable results expected from departments, work groups, and individuals within the organization
operational goals
plans developed at the organization's lower levels that specify action steps toward achieving operational goals and that support tactical planning activities
operational plans
a method of management whereby mangers and employees dgine goals for every department, project, and person and use them to monitor subsequent performance
management by objectives (MBO)
plans that are developed to achieve a set of goals that are inlikely to be repeated in the future
single-use plans
ongoing plans that are used to provide guidance for tasks performed repeatedly within the organization
standing plans
plans that define company responses to specific situations, such as emergencies, setbacks, or unexpected conditions
contingency plans
looking at trends and discontinuities and imagining posible alternative futures to build a framwork within which unexpected future events can be managed
scenario building
a group of planning specialists who develop plans for the organization as a whole and its major divisions and departments and typically report directly to the president of CEO
central planning department
managers work with planning experts to develop their own goals and plans
decentralized planning
evolutionary planning that repsonds to the current reality of what the invironment and the marketplace demand
event-driven planning
a group of managers and employees who develop a strategic plan
planning task force