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19 Cards in this Set
- Front
- Back
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a desired future state that the organization attempts to realize
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goal
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a bluepring specifying the resource allocaitons, schedules, and other actions necessary for attaining goals
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plan
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the act of determining the organization's goals and the means for achieving them
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planning
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the organization's reason for existence
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mission
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a broadly stated definition of the organization's basic business scope and operations that distinguishes it from similar types of organizations
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mission statement
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broad statements of where the organization wants to be in the future; pertain to the organization as a whole rather than to specific divsions or departments
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strategic goals
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the action steps by which an organization intends to attain strategic goals
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strategic plans
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goals that define the outcomes that major divisions and deartments must achieve in order for the organization to reach its overall goals
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tactical goals
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specific, measurable results expected from departments, work groups, and individuals within the organization
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operational goals
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plans developed at the organization's lower levels that specify action steps toward achieving operational goals and that support tactical planning activities
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operational plans
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a method of management whereby mangers and employees dgine goals for every department, project, and person and use them to monitor subsequent performance
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management by objectives (MBO)
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plans that are developed to achieve a set of goals that are inlikely to be repeated in the future
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single-use plans
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ongoing plans that are used to provide guidance for tasks performed repeatedly within the organization
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standing plans
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plans that define company responses to specific situations, such as emergencies, setbacks, or unexpected conditions
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contingency plans
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looking at trends and discontinuities and imagining posible alternative futures to build a framwork within which unexpected future events can be managed
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scenario building
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a group of planning specialists who develop plans for the organization as a whole and its major divisions and departments and typically report directly to the president of CEO
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central planning department
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managers work with planning experts to develop their own goals and plans
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decentralized planning
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evolutionary planning that repsonds to the current reality of what the invironment and the marketplace demand
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event-driven planning
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a group of managers and employees who develop a strategic plan
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planning task force
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