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29 Cards in this Set
- Front
- Back
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all elements existing outside the organization's boundaries that have the potential to affect the organization
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organizational environment
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the layer of the external environment that affects the organization indirectly
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general environment
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the layer of the external environment that directly influences the organization's operations and performance
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task environment
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the environment that includes the elements within the organization's boundaries
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internal environment
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portion of the external environment that represents events originating in foreign counries as wel as opportunitites for U.S. companies in other countries
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international dimension
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the dimension of the general environment that includes scientific and technological advancements in the industry and society at large
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technological dimension
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the dimension of the general environment representing the demographic characteristics, norms, customs, and values of the population within which the organization operates
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sociocultural dimension
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the dimension of the general environment representing the overall economic health of the country or region in which the organization operates
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economic dimension
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the dimension of the general environment that includes federal, state, and local government regulations and political activities designed to influence company behavior
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legal-political dimension
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an interest group that workds within the legal-political framework to influence companies to behave in socially responsible ways
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pressure group
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people and organizations in the environment who acquire goods or services from the organization
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customers
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other organizaiton in the same industry or type of business that provide goods or services to the same set of customers
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competitors
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people and organization who provide the raw materials the organization uses to produce its output
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suppliers
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the people available for hire by the organization
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labor market
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roles assumed by people and/or departments that link and coordinate the organization with key elements in the external environment
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boundary-spanning roles
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the combining of two or more organizations into one
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merger
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a strategic alliance or program by two or more organizations
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joint venture
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the set of key values, beleifs, understandings, and norms that members of an organization share
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culture
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an object, act, or event taht converys meaning to others
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symbol
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a narrative based on true events and repeated frequently and shared among organizational employees
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story
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a figure who exemplifies the deeds, character, and attribtes of a strong corporate culture
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hero
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a phrase or sentence that succinctly expresses a key corporate value
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slogan
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a planned activity at a special event that is conducted for the benefit of an audiencce
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ceremony
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a culture characterized by values that suport the company's ability o interpret and translate signals from the environment into new behavior responses
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adaptability culture
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a results-oriented culture that values competitiveness, personal initiative, and achievement
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achievement culture
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a culture that places high value on meeting the needs of employees and values cooperation and equality
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involvement culture
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a culture that values and rewards a methodical, rational, orderly way of doing things
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consistency culture
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a culture based on a solid organizational mission or purpose that uses shared adaptive values to guide decisions and business practices and to encourage individual employee ownderhip of both bottom-line results and the organization's cultural backbone
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high-performance culture
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a manager who uses signals and smbols to influence corporate culture
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cultural leader
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