Z302 Chapter 1 Vocab

Front 1

the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources.

Back 1

management

Front 2

the management function concerned with defining goals for future organizational performance and deciding on the tasks and resourves needed to attain them

Back 2

planning

Front 3

the management function concerned with assigning tasks, grouping tasks into departments, and allocating resoures to departments

Back 3

organizing

Front 4

the management function that involves the use of influence to motivate employees to achieve the organization's goals

Back 4

leading

Front 5

the mangement function concerned with monitoring employees' activities, keeping the organization on track toward its goals, and making corrections as needed

Back 5

controlling

Front 6

a social entity that is goal directed and deliberately structured

Back 6

organization

Front 7

the degree to which the oranization achieves a stated goal

Back 7

effectiveness

Front 8

the use of minimal resources--raw materials, money, and people--to produce a desired colume of output

Back 8

efficiency

Front 9

the organization's ability to attain its goals by using resouces in an efficient and effective manner

Back 9

performance

Front 10

the cognitive ability to see the organization as a whole and the relationships among its parts

Back 10

conceptual skill

Front 11

the ability to work with and through other people and to work effectively as a group member

Back 11

human skill

Front 12

the understanding of and proficiency in the performance of specific tasks

Back 12

technical skill

Front 13

a manager responsible for a remporary work project that involves the participation of other people fom various funvtions and levels of the organization

Back 13

project manager

Front 14

a manager who is at the first or second management level and is directly resposible for the production of goods nd services

Back 14

first-line manager

Front 15

a manager who is responsible for a department that performs a single functional task and has employees with similar traning and skills

Back 15

functional manager

Front 16

a manager who is responsible for several departments that perform different functions

Back 16

general manager

Front 17

a set of expectations for one's behavior

Back 17

role

Front 18

3 roles

Back 18

informational
interpersonal
decisional