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18 Cards in this Set
- Front
- Back
- 3rd side (hint)
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to communicate without uttering a word
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nonverbal communication
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nod head, smile, frown, etc...
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having to do with space
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spatial
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personal space
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what are some wordless ways to communicate?
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hand gestures, facial expressions, rue movement, citing, spatial relationships, vocal volume
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nonverbal communications
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what are the characteristics of nonverbal communication?
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communicative, ambiguous, relational, multi-channeled, and culturally influenced
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5 characteristics
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can clearly communicate a message clearly
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communicative
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communicates a message
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why is nonverbal communication transparent?
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it rises from our subconscious
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sometimes unintentional
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nonverbal communication that is not easily understood
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ambiguous
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meaning not always apparent
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conveys emotions and attitudes
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relational
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the relationship language
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can be received sight, hearing, smell, taste, and touch
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multichanneled
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communication were an individual is both the sender and receiver
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reflects cultural norms
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culturally influenced
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reflects values of culture
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how do nonverbal and verbal communication relate to each other?
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by complementing, repeating, regulating, accenting, substituting, contradicting
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6 ways
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used to emphasize or amplify verbal communication
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complementing
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hugging while saying I love you
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repeating the meaning of the verbal language
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repeating
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wave while saying hello or good bye
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used to coordinate verbal interaction
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regulating
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raise hand to signal that you want to speak without interruptions
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change of tone or volume of our voices to emphasize certain words
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accenting
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No! I don't want that.
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replaces words
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substituting
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thumbs up could replace good job
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mixed messages
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contradicting
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saying one thing but actions say something else
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you can learn more about a person's feelings with this form of communication
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nonverbal communication
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actions
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