Test 2

Front 1

XML

Back 1

Extensible Markup Language (XML) is a markup language encoding documents in a format that is both human-readable and machine-readable

Front 2

B2B

Back 2

when one business makes a commercial transaction with another. This typically occurs when: A business is sourcing materials for their production process (e.g. a food manufacturer purchasing salt).

Front 3

B2C

Back 3

business-to-consumer, is the type of commerce transaction in which businesses sell products or services to consumers.

Front 4

B2G

Back 4

Government to consumer

Front 5

Chief Information Officer

Back 5

the senior executive responsible for the information technology and computer systems that support enterprise goals.

Front 6

Cross functional system

Back 6

an information system that is widely disseminated across all departments to increase the efficiency and overall effectiveness of the info system

Front 7

Customer relationship management system

Back 7

A single database where all customer information is stored and integrates four phases of the customer life cycle:

1. Marketing

2. Customer Acquisition

3. Relationship Management

4. Loss/Churn

Important because it is a defensive strategy that maximizes the value for existing customers

Front 8

Disintermediation

Back 8

reduction in the use of intermediaries between producers and consumers

ie: by investing directly in the securities market rather than through a bank.

Front 9

Electronic Marketplace (B2B)

Back 9

Operated by third party vendors that allow many buyers and suppliers to interact

ie: paper index

Why is this important? - because it eliminates intermediaries and also creates new ones (ebay)

Front 10

Enterprise report planning system

Back 10

(ERP) is a business management software that automates many back office functions related to technology, services and human resources

Front 11

Industry standard processes

Back 11

procedures that are accepted as being most correct and effective within a given industry

Front 12

inter-organizational system (IOS)

Back 12

An inter-organizational system (IOS) is a system between organizations,

ie: electronic data interchange, which permits instantaneous computer-to-computer transfer of information.

Front 13

MRO

Back 13

Maintenance, repair and operations (MRO) is fixing any sort of mechanical, plumbing or electrical device should it become out of order or broken (known as repair, unscheduled, or casualty maintenance).

Front 14

Online transaction processing

Back 14

a software program that supportstransaction-oriented applications on the Internet.

ie: Paypal

Why? because it enables rapid transactions in the global marketplace

Front 15

Operational information system

Back 15

system that is used to process the day-to-day transactions of an organization

Front 16

People determined resistance

Back 16

resistance within the person

Front 17

Pseudo-resistance

Back 17

resistance is due to circumstances outside of the change

Front 18

Procurment

Back 18

The act of obtaining or buying goods and services.The process includes preparation and processing of a demand as well as the end receipt and approval of payment

Front 19

Reintermediation

Back 19

the creating of a new intermediatry

ex- ebay

why? changes the way the world does business

Front 20

SAP

Back 20

A German software company whose products allow businesses to track customer and business interactions. SAP is an acronym for Systems, Applications and Products.

SAP r/3 is for large companies

Front 21

The long tail

Back 21

that our economy is shifting away from a focus on a head of mainstream markets and toward a huge number of niches in the tail

Front 22

Supply chain

Back 22

a system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer.

Front 23

Supply chain management

Back 23

the management of goods and services from the point of origin to point of consumption.

Front 24

Forward (English) Auction

Back 24

electronic auctions where items are sold to many potential buyers. Sellers and buyers can be individuals, organizations etc. Items are commonly placed at a special site for auction

ie: ebay

Front 25

Silos in business organizations

Back 25

A mind-set present when certain departments or sectors do not wish to share information with others in the same company

Front 26

Upstream

Back 26

refers to the acquisition of the raw materials for consumption

Front 27

downstream

Back 27

refers to the companies the require the certain raw material for their operatiions

Front 28

The Bullwhip effect

Back 28

refers to increasing swings in inventory in response to shifts in customer demand as you move further up the supply chain.

Front 29

Financial Flow

Back 29

Entirely by IT/ISmoney, payments, credit card, auctions, etc.

Front 30

Information Flow

Back 30

Entirely by IT/ISdemand, shipments, orders, returns, schedules

Front 31

Product flow

Back 31

product flow (stuff)May be facilitated by IT/IS (e.g., bit products)

Front 32

Supply network

Back 32

describe the flow and movement of materials & information, by linking organisations together to serve the end-customer.

Front 33

Metaphor

Back 33

a thing regarded as representative or symbolic of something else, especially something abstract.

Front 34

Bourgeoisie

Back 34

the middle class, typically with reference to its perceived materialistic values or conventional attitudes.

Front 35

Utopia

Back 35

an imagined place or state of things in which everything is perfect.

Front 36

Dystopia

Back 36

an imagined place or state in which everything is unpleasant or bad

Front 37

Asynchronous

Back 37

a form of computer control timing protocol in which a specific operation begins upon receipt of an indication (signal) that the preceding operation has been completed.

Front 38

Exogenous

Back 38

developing from external factors

Front 39

Anthropomorphic

Back 39

something that characterized by having human characteristics

Front 40

Eponymous

Back 40

being the person or thing for whom or which something is named

Front 41

Network externalities

Back 41

is the effect that one user of a good or service has on the value of that product to other people.

Front 42

Proletariat

Back 42

the class of workers, especially industrial wage earners, who do not possess capital or property and must sell their labor to survive

Front 43

Quotidian

Back 43

ordinary or everyday, especially when mundane

Front 44

Autarky

Back 44

economic independence or self-sufficiency