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11 Cards in this Set

  • Front
  • Back
Four types of audience
Pedestrian- passing by, either agree or disagree, need constant hooks/engaging
Selected- more formal, there for common purpose, not a lot in common with each other, classmate/jury duty
Concerted- a lot more in common, similar values, church, concert
Organized- strongly agree with speaker and message, dream audience
Characteristics that affect persuasion directly
Self-esteem (easily manipulated)
religion/cults-giving direction
intelligence
Characteristics that affect persuasion indirectly
Age-lonely, don't want to offend anyone
Gender- relate topic
Room arrangement-walk around to make more emotional, formal is use of podium
context- confidence, physical setting
Demographic profile/analysis consists of:
Age/gender/ethnicity


useful=interests and hobbies

status, gender, where you live, religion, politics, marital status, children, income, occupation, culture, education

Helps you adapt message to audience
Organizational Patterns
prop of fact- thesis written as statement/question (no solution step)

Prop of value- one thing better than another

Prop of policy- problem/solution
Aristotle's theory of persuasion?
Ethos- credibility/ethical appeal, lasts the LONGEST- when everything else fades

LOGOS- logical appeal; facts/data. lasts A LITTLE longer

PATHOS- emotional appeal. SHORTEST lived/powerful
Maslow's Hierarchy
Self-actualization (LEAST IMPORTANT)
self esteem
love/belonging
safety/security
basic needs (MOST IMPORTANT)
Three forms of logical proof
Statistics- facts, proof, data, studies, research, %
Examples- stories, visual/audio aid
Quoting Authorities- quotations, source citation, testimony

SATISFIES ALL THEORIES OF PERSUASION- ETHOS, PATHOS, ETC
How can statistics and authorities be manipulated?
too specific, who was the sample, inaccuracies, deliberately messed with. bias, conflict of interest, $, motive, reputation, is it quality source?
Characteristics/qualities of Ethos
1. Expertise- credentials? good info, relate to source
2. Trustworthiness- reliability
3. Intention toward the receiver- best interest for them
4. Composure- emotional control in front of room, compassionate, sincere
5. Sociability- nice/friendly/connecting
6. Extroversion
Stages of Ethos
1. Initial Ethos- credibility BEFORE you start (physical appearance- eye contact, how you dress, confidence...prior reputation)
2. Derived Ethos- credibility you generate while communicating
(common values, support/evidence, delivery, organized, tone of voice)
3. Terminal Ethos- credibility generated after communication is over
(what you do and say after- keep confidence at end)