• Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

Card Range To Study

through

image

Play button

image

Play button

image

Progress

1/69

Click to flip

Use LEFT and RIGHT arrow keys to navigate between flashcards;

Use UP and DOWN arrow keys to flip the card;

H to show hint;

A reads text to speech;

69 Cards in this Set

  • Front
  • Back
Encode
the process of putting our thoughts and feelings into words and nonverbal cues
-into words
Decode
the process of interpreting another's message
-interpret
Feedback
reactions and responses to messages
Communication
the process of creating or sharing meaning in informal concersation, group interaction, or public speaking
Culture
systems of knowledge shared by a relatively large group of people
Competence
the implicit, internalized knowledge of a language that a speaker possesses and that enables the speaker to produce and understand the language
Symbols
words, sounds, and actions that are generally understood to represent ideas and feeling
Semantics
The meaning or the interpretation of a word, sentence, or other language form
Noise
any stimulus that interfers with the process of sharing meaning
Channel
both the route traveled by the message and the means of transportation
Self Concept
your self identity
Ethics
a set of moral principles that may be held by a society, a group, or an individual
Perception
the process of selectively attending to information and assigning meaning to it
Stereotype
attributions that cover up individual differences and ascribe certain characteristics to an entire group of people
Incongruence
the gap between our inaccurate self perceptions and reality
Prejudice
a rifid attitude that is based on group membership and predisposes an individual to feel, think, or act in a negative way toward another person or group
Attributions
reasons we give for others' behavior
Language
a body of symbols (most commonly words) and the systems for their use in messages that are common to the people of the same speech community
Self Esteem
your overall evaluation of your competence and personal worthiness
Halo Effect
to generalize ans perceive that a person has a whole set of characteristics when you have actually ovserved only one characteristic, trait, or behavior
discrimination
a negative action toward a social group or its members on accound of group membership
impressions
An effect, feeling, or image retained as a consequence of experience
sapir whorf
a theory claiming that language influences perception
low context
cultures in which messages are direct, specific, and detailed
feminine language
use words of empathy and support, emphasize concrete and personal language, and show politeness and tentativeness in speaking
jargon
technical terms understood only by select groups
connotation
the feelings or evaluations associated with a word
denotation
the direct, explicit meaning a speech community formally gives a word
hate speech
speech that attacks a person or group on the basis of race, religion, gender, or sexual orientation
indexing
the mental and verbal practice of acknowledging the presence of indibidual differences when voicing generalizations
dating(...the information?)
specifying the time or time period that a fact was true or known to be true
evaluating
to judge or determine the significance, worth, or quality of
precision
words that narrow a larger category
basic emotions
6 of them = happiness, sadness, surprise, fear, disgust, anger
nonverbal
bodily actions and vocal qualities that typically accompany a verbal message
Paralanguage
the voice but not verbal part of a spoken message
Endomorph
round and heavy body type
Touching
a way to communicate a variety of emothions and messages
-pat,hug,slap,kiss,pinch,stroke,hold,embrace,and tickle others
Eye contact
how and how much we look at others when we are communicating
Facial Expressions
the arrangement of facial muscles to communicate emotional states or reactions to messages
Kinesics
the interpretation of body motions used in communication
Proxemics
the interpretation of a person's use of space
Polychronic (time orientation)
a time orientation that emphasizes doing multiple things at once
Territoriality
one's use of space and territory is associated with culture
Self disclosure
sharing biographical data,personal ideas,and feelings that are unknown to the other person
Assertive behavior
expressing your personal preference and defending your personal rights while respecting the preferences and rights of others
Passive behavior
not expressing personal preferences or defending our rights because we fear the cost and are insecure in the relationship, have very low self-esteem, or value the other person above ourself
Aggressive behavior
belligerently or violently confronting another with your preferences, feelings, needs, or rights with little regard for the situation or for the feelingings or rights of others
Conflict
oppostition to ideas
Avoiding
to stay clear from
Accommodating
managing conflict by satisfying others' needs or accepting others' ideas while neglecting our own
Collaborating
managing conflict by fully addressing the needs and issues of each party and arriving at a solution that is mutually satisfying
Forcing
managing conflict by satisfying your own needs or advancing your own ideas, with no concern for the needs or ideas of the other and no concern for the harm done to the relationship
Compromising
managing conflict by giving up part of what you want, to provide at least some satisfaction for both parties
Attending
the perceptual process of selecting and focusing on specific stimuli from the countless stimuli reaching the senses
Interpreting
assigning meaning to information
Mnemonic (device)
any artificial technique used as a memory aid
Paraphrasing
putting into words the ideas or feelings you have perceived from the message
Empathy
intellectually identifying with or vicariously experiencing the feelings or attitudes of another
Comforting
to help people feel better about themselves and their behavior
Other-centered
asking questions, listening carefully, and following up on what has been said
Acquaintance
people we know by name and talk with when the opportunity arises, but with whom our interactions are largely impersonal
Friend
people with whom we have negotiated more personal relationships that are voluntary
Intimate
people with whom we share a high degree of commitment, trust, interdependence, and disclosure, and enjoyment
Disintegration
in a decomposed state
Termination
an end of something
Johari window
a tool for examining the relationship between disclosure and feedback in the relationship
Equality
a state of being essentially equal or equivalent
Withdrawal
managing conflict by physically or psychologically removing yourself