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10 Cards in this Set

  • Front
  • Back
bureaucracy
large hierarchical organization governed by formal rules and regulations and having clearly specified work tasks
de-skiling
subdivision of low-level jobs into small highly specific tasks requiring less skilled employees
division of labor
specialization of different people or groups in different tasks, characteristic of most bureaucracies
free-rider problem
tendency for people to refrain from contributing to the common good when a resource is available without requiring any personal cost or contribution
hierarchy of authority
ranking of people or tasks in a bureaucracy from those at the top, where there is a great deal of power and authority to those at the bottom, where there is very little power and authority
McDonaldization
process by which the characteristics and principles of the fast-food restaurant come to dominate other areas of social life
multinational corporation
company that has manufacturing, production, and marketing divisions for multiple countries
social dilemma
potential for a society's long-term ruin because of individuals' tendency to pursue their own short-term interets
social structure
framework of society-social institutions, organizations, groups, statuses and roles, cultural beliefs, and institutionalized norms--which adds order and predictability to our private lives
tragedy of the commons
situation in which people acting individually and in their own interest use up commonly available (but limited) resources, creating disaster for the entire community