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5 Cards in this Set
- Front
- Back
Key Comfort Signals
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* Leaning In, Moving Closer, or Turning to Face You (if feet are tilted away=uncomfort)
* A Tilted Head (=curiosity) or a Head Rested on a Hand * One Leg Tucked Underneath On a Couch (Girls Only) * Slight smile - corners of their mouth will be turned up slightly * Physical Touch |
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“You can only do your best with your ____ percent of the conversation. There is noguarantee how the other person is going to respond or react.”
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“You can only do your best with your fifty percent of the conversation. There is noguarantee how the other person is going to respond or react.”
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Confront ________, congratulate _________.
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Confront privately, congratulate publicly.
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There is no room in conversations for absolutes like _______ or ___________ |
There is no room in conversations for absolutes like Always or Never • Minimize the use of the words “you,” “never,” “always,” and “fault.” |
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