Sap Hybris

Front 1

What is SAP Hybris?

Back 1

It is an SAP company, provides omni-channel customer engagement and commerce solutions.

Front 2

What are benefits of SAP Hybris?

Back 2

Allow organizations to build up a contextual understanding of their customers in real-time, deliver a more impactful, relevant customer experience and sell more goods, services and digital content across every touchpoint, channel and device.

Front 3

What does SAP Hybris Wiki contain?

Back 3

Pricing information, Documentation for previous releases, Training and Certification, Hybris Partner Program, Hybris Showcase (demo instances for pre-sales), Solutions engineering, Hybris Support.

Front 4

What is the SAP Hybris Extend marketplace?

Back 4

Is an online integration marketplace giving customers access to best-of-breed applications, extensions and network services developed by SAP Hybris partners, all of which are optimized to work with the SAP Hybris.

Front 5

What is the Hybris Experts comunity?

Back 5

The Hybris Experts community is a hybris knowledge base, which is built by experts who answer users' questions about SAP Hybris Commerce products.

Front 6

Steps to add a new extention

Back 6

1. Stop the server.

2. hybris/bin/platform/setantenv.bat

3. Enter to the administration console

4. Platform > Update

5. Select the new extention

6. Update

Front 7

What is business analysis?

Back 7

1. Identifying bussines needs

2. Determining solutions to problems

Solution consist on:

System Development component, Process Improvement, Organizational change, Strategic Planning and Policy Development

Front 8

Role of the Business Analyst

Back 8

Undertanding what the customer needs.

Comunicating requirements to the software team.

Analyze decision-making factors.

Front 9

What do business analysis planning and monitoring involve?

Back 9

Conducting stakeholder analysis

Planning business analysis activities

Planning for business analysis communication

Requirements Management Process

Front 10

What does enterprise analysis involve?

Back 10

Identifying the business need.

Determining an approach for the solution.

Validate the identified solution with the decision makers.

Defining the solution scope.

Developing the business case.

Front 11

What does elicitation involve?

Back 11

Meeting the stakeholders and walking through their business processes.Documenting the elicitation results (UML).Confirm the elicitation results.

Front 12

What does requirements analysis involve?

Back 12

Organizing and prioritizing requirements using a bussines model. Verifying requirements.

Front 13

Wich requirements types does exist?

Back 13

Bussines requirements.

Stakeholder requirements.

Functional / Solution requirements o capabilities.

Non-funtional /Quality of Service requirements.

Implementation / Transition requirements.

Front 14

What do solution assessment and validation involve?

Back 14

Ensuring that the designed solution meets the defined requirements.

Checking that the requirements are correct.

Allocating the requirements to maximize the posible business value.

Determining your customer´s organizational readines.

Optional: Another validation round.

Front 15

What do requirements management and comunication involve?

Back 15

Defining the requirements and scope.

Managing requirements traceability.

Prepare the requirements package.

Comunicate the requirements,

Front 16

What are components of a Project in the Application Lifecycle?

Back 16

Distinct work.

Scope.

Time.

Cost.

Level of quality.

Front 17

What are components of the Application Management in the Application Lifecycle?

Back 17

Support

Operations.

Maintenance.

Front 18

What is the typical Project Delivery Journey

Back 18

Initiation.

Foundation.

Exploration.

Engineering.

Deployment.

Front 19

What are initiation's activities?

Back 19

Pre-sales activities.

Occurs only once in the lifespan of a single project.

The Why? What? How? and When? of the project.

Front 20

What are elements of a Statement of Work?

Back 20

Separate contract.

Description of services.

Project scope and deliverables.

Estimated fee and schedule

Assumptions.

Front 21

What are responsibilities and tasks of the BA within Initiation activity?

Back 21

Receive a list of customer requirements.

Analize the requirements.

Onsite customer visit.

Communicate results to project team.

Add effort estimation points to high level requirements list.

Front 22

What does realeases mean?

Back 22

Functional slice of the overall solution. The size can vary depending on the context. The roadmap are made by the sequence of releases. One release are componed by one or more activities.

Front 23

What does foundation consist?

Back 23

Foundation for the project from business, technical and project management perspective.

Front 24

Which definitions are made during the foundation?

Back 24

Project governance, structure and organization.

High-level functional requirements.

All non-functional requirements.

High-level physical and logical archictetures.

Required infrastructure, enviroments and tooling.

Testing approaches.

Front 25

What does exploration involve?

Back 25

Exploration is an optional step to detect high uncertainty or technical risk. Occurs only once in the application lifecycle.

Front 26

What are responsibilities and tasks of the BA within Foundation and Exploration activities?

Back 26

High level feature list with priorities and schedule.

User stories grouped by the feature.

Release Roadmap document.

Prioritazed Requirements List (PRL).

PRL translated into project management tool.

Project Management Document (PMD).

Front 27

What does Engineering involve?

Back 27

Analyze, design, build and test the software to meet the functional and non-functional requirements.

Front 28

Which activities are performed during the Engineering?

Back 28

Set up sprint.

Implementation sprints.

Hardening sprint.

User Acceptance test.

Front 29

What are responsibilities and tasks of the BA within Engineering activity?

Back 29

Request for the top priority features.

Present features to the technical team.

Make sprint backlog.

Explain user stories scrope and goals.

Clarify raising issue.

Update PRL document.

Create and execute UAT.

Document bugs.

Front 30

Which are preparation activities in the cutover planning?

Back 30

End user training.

Knowledge transfer.

Data migration.

Content creation.

Data cleansing.

Front 31

What is Application Management?

Back 31

It is a continuous workstream providing support, live operation management, maintenance and On-Going smaller development work.

Front 32

What is a SAP Hybris Commerce Accelerator?

Back 32

The SAP Hybris Commerce Accelerator is a “best-practices” reference implementation designed to guide the omni-channel customer journey. It provides a single view of products, customers, stocks and orders.

Front 33

How many months does implementation Hybris Commerce Accelerator?

Back 33

3 to 9 months.

Front 34

What are Hybris Commerce Accelerator benefits?

Back 34

Engaging customer experiencie.

Improved conversion and simplified management.

Extensible.

Integration with other hybris modules.

Quick implementation.

Licensing: Monthly cost.

Front 35

What are Hybris Commerce Accelerator key features?

Back 35

Web Content Management live edit.

Merchadising for managing promotions and vouchers.

Search and navigation.

Payment and fraud checking functionality.

Responsive design.

Clasification systems.

SEO optimization.

Front 36

What are key features of B2C Accelerator?

Back 36

Assisted service Module.

Buy online, pick up in store.

Checkout options and customer account management.

Cross selling capability.

Integration with social networks.

Front 37

What are key features of B2B Accelerator?

Back 37

Organization Management.

Spend control.

Customer account management.

Quote negotation.

Special pricing options.

Order Replenisment and Approval.

B2B advanced search and Punch Out.

Future stock availability service.

Front 38

What are key features of Telco Accelerator?

Back 38

Single lenguage / currency storefront.

Supports subscription-based pricing models.

Manage product o service bundles.

Rule-based discounts and bundles.

Suports upgrading a customer and pre-paid system.

A guided selling process.

Front 39

What are key features of Accelerator of China?

Back 39

Extendend page templates.

Social Sharing with social toolbar

Extended Address Model.

Store Locator.

Alipay is used as Hosted order Page and standar payment type.

Front 40

What are key features of FInancial Services Accelerator?

Back 40

Out-of-the-box sample insurances.

Guided selling options.

Bundling options. yForms.

Quote management.

Flexible customer payment options.

"Find Agent" functionality.

Asisted Service Module.

Front 41

What are combining features between Accelerators?

Back 41

Add new functionality by adding extentions to xml file.

Rebuild and restart server

Perform system update.

Adding B2B functionality to the B2C (NOT RECOMMENDED).

Front 42

What are key features of the hybris Management Console (hCM)?

Back 42

Technical users.

Implmentation.

Central access point to all areas of hybris.

Front 43

What are key features of the hybris administration console (hac)?

Back 43

Administration.

Monitoring.

Configuration.

Front 44

What are key features of the hybris Cockpits?

Back 44

Graphical User Interfaces.

Specific business function.