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47 Cards in this Set
- Front
- Back
actor-observer effect
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The tendency to attribute the causes of one’s own behavior to situational factors while attributing the causes of other people’s behavior to internal factors or dispositions.
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attitude
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A positive or negative evaluation of persons, objects, or issues.
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attraction
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Feelings of liking for others, together with having positive thoughts about them and inclinations to act toward them in
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attribution
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An assumption about the causes of behavior or events.
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authoritarian personality
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A personality type characterized by rigidity, prejudice, and excessive concerns with obedience and respect for authority.
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bait-and-switch technique
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A compliance technique based on “baiting” a person by making an unrealistically attractive offer and then replacing it with a less attractive offer.
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bystander intervention
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Helping a stranger in distress.
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cognitive dissonance theory
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The belief that people are motivated to resolve discrepancies between their behavior and their attitudes, beliefs, or perceptions.
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compliance
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The process of acceding to the requests or demand s of others.
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conformity
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The tendency to adjust one’s behavior to actual or perceived social pressures.
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contact hypothesis
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Allport’s belief that under certain conditions, increased intergroup contact helps reduce prejudice and intergroup tension.
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discrimination
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Unfair or biased treatment of people based on their membership in a particular group or category.
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dispositional causes
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Causes relating to the internal characteristics or traits of individuals.
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door-in-the-face technique
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A compliance technique in which refusal of a large, unreasonable request is followed by a smaller, more reasonable request.
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elaboration likelihood model (ELM)
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A theoretical model that posits two channels by which persuasive appeals lead to attitude change: a central route and a peripheral route.
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foot-in-the-door technique
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A compliance technique based on securing compliance with a smaller re quest as a prelude to making a larger request.
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fundamental attribution error
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The tendency to attribute behavior to internal causes without regard to situational influences.
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groupthink
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Janis’s term for the tendency of members of a decision-making group to be more focused on reaching a consensus than on critically examining the issues at hand.
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impression formation
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The process of developing an opinion or impression of another person.
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in-group favoritism
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A cognitive bias involving the predisposition to attribute more positive characteristics to members of in-groups than to those of out-groups.
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in-groups
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Social, religious, ethnic, racial, or national groups with which one identifies.
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legitimization of authority
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The tendency to grant legitimacy to the orders or commands of per sons in authority.
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low-ball technique
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A compliance technique based on obtaining a person’s initial agreement to purchase an item at a lower price before revealing hidden costs that raise the ultimate price.
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matching hypothesis
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The belief that people tend to pair off with others who are similar to themselves in physical attractiveness and other characteristics.
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obedience
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Compliance with commands or orders issued by others, usually persons in a position of authority.
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out-group homogeneity
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A cognitive bias describing the tendency to perceive members of out-groups as more alike than members of in-groups.
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out-group negativism
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A cognitive bias involving the predisposition to attribute mo re negative characteristics to members of out-groups than to those of in-groups.
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out-groups
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Groups other than those with which one identifies.
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personal identity
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The part of our psychological identity that involves our sense of ourselves as unique individuals.
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prejudice
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A preconceived opinion or attitude about an issue, person, or group.
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prosocial behavior
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Behavior that benefits others.
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proximity
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Nearness or propinquity.
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racism
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Negative bias held toward members of other racial groups.
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reciprocity
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The principle that people tend to like others who like them back.
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self-fulfilling prophecy
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An expectation that helps bring about the outcome that is expected.
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self-serving bias
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The tendency to take credit for our accomplishments and to explain away our failures or disappointments.
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situational causes
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Causes relating to external or environmental events.
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social facilitation
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The tendency to work better or harder in the presence of others than when alone.
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social identity
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The part of our psychological identity that involves our sense of ourselves as members of particular groups. Also called group identity.
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social loafing
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The tendency to expend less effort when working as a member of a group than when working alone.
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social norms
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Standards that define what is socially acceptable in a given situation.
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social perception
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The processes by which we form impressions, make judgments, and develop attitudes about the people and events that constitute our social world.
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social psychology
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The subfield in psychology that deals with how our thoughts, feelings, and behavior s are influenced by our social interactions with others.
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social schema
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A mental image or representation that we use to understand our social environment.
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social validation
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The tendency to use other people’s behavior as a standard for judging the appropriateness of one’s own behavior.
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stereotype threat
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A sense of threat evoked in people from stereotyped groups when they believe they may be judged or treated stereotypically.
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stereotypes
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The tendency to characterize all members of a particular group as having certain characteristics in common.
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