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30 Cards in this Set

  • Front
  • Back
Unit 12- Public Relations

Public relations consists of __________ understanding between an organization and it's constituent publics.
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Unit 12- Public Relations

The key words in public relations are: "__________ need __________".
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Unit 12- Public Relations

All of the following should be carried by a protection officers except:

a. A small pocket knife
b. Duct tape
c. Two pens
d. A watch
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Unit 12- Public Relations

"Never __________ someone off __________".
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Unit 12- Public Relations

Volunteering to help someone is good PR and can be an effective __________ to crime.
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Unit 12- Public Relations

The "out front" person for the organization is usually the:

a. Public information officer
b. Protection officer
c. maintenance worker
d. Human resource manager
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Unit 12- Public Relations

If protection officers are pressed for a statement by a media representative, they can respond "off the record".

True or False
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Unit 12- Public Relations

Each contact with another person should be thought of as a __________ consisting of phases rather than a happening.
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Unit 12- Public Relations

A risk analysis is an informal appraisal of physical security measures.

True or False
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Unit 12- Public Relations

The security department must first have a __________ program in place befor a public relations effort can be launched.
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Unit 12- Police and Security Liaison

A 1971 study conducted by the Rand Corporation described the typical private security personnel as __________ __________ and __________.
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Unit 12- Police and Security Liaison

The common ground for interaction between law enforcement and private resources is:

a. Education
b. Patriotism
c. Careed Development
d. Crime
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Unit 12- Police and Security Liaison

In the earl 1980's, relationships between law enforcement and private security were rated __________ by law enforcement executives.

a. Fair to good
b. Excellent
c. Extremely bad
d. Very good
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Unit 12- Police and Security Liaison

Hallcrest Report II found that private security personnel are younger and better educated now then they use to be.

True or False
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Unit 12- Police and Security Liaison

Cooperative programs between the private and public sector are on the decline.

True or False
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Unit 12- Police and Security Liaison

Law enforcement expenditures far exceed those of private security.

True or False
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Unit 12- Police and Security Liaison

Private security and law enforcement both preform the following functions: __________, ___________ and __________.
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Unit 12- Police and Security Liaison

The key to maintaining a good working relationship with law enforcement personnel is to __________.
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Unit 12- Police and Security Liaison

By the year 2000, private security personnel are expected to outnumber law enforcement personnel by ration of:

a. 2 to 1
b. 3 to 1
c. 4 to 1
d. 5 to 1
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Unit 12- Police and Security Liaison

According to Hallcrest II, American Business losses were estimated at:

a. $114 billion
b. $53 billion
c. $241 billion
d. 16 billion
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Unit 12- Ethics and Professionalism

List three reasons why ethics and professionalism are important to the employer, public and individual officer.
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Unit 12- Ethics and Professionalism

Complete the acronym "PROFESSIONAL"
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Unit 12- Ethics and Professionalism

List five steps that can be taken to enhance one's professional development.
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Unit 12- Ethics and Professionalism

List three methods by which the protection officer can dress to create professionalism.
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Unit 12- Ethics and Professionalism

When looking at the increasing role of private security personnel in contemporary society, it becomes apparent that the biggest issue in __________ safety is __________ security.
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Unit 12- Ethics and Professionalism

List three reasons for unethical conduct.
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Unit 12- Ethics and Professionalism

List three common errors in decision-making.
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Unit 12- Ethics and Professionalism

Professionals think in terms of their __________ and obligations rather than their authority.
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Unit 12- Ethics and Professionalism

A true professional has the following:

a. __________ relating to the profession.
b. __________ for the tasks and duties that must be performed.
c. __________ within the profession.
d. A __________ to the __________ and continuous striving for excellence.
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Unit 12- Ethics and Professionalism
List a question that needs to be addresses in each
Fill in the blanks for the PORT Model of ethical decision-making. List a question that needs to be addressed in each of the letters of the acronym.
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