Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
17 Cards in this Set
- Front
- Back
|
Power |
Ability to marshal human resources to get things done -Influence |
|
|
Legitimate Power |
Compliance obtained through authority |
|
|
Reward Power |
compliance through rewards |
|
|
Coercive Power |
Compliance through threats and punishments |
|
|
Expert Power |
Compliance derived from knowledge in certain subject |
|
|
Referent Power |
Power from the social relationships you have |
|
|
Position Power |
Legitimate Power Reward Power Coercive Power |
|
|
Personal Power |
Expert Power Referent Power |
|
|
Types of Power that foster commitment |
Legitimate Power Expert |
|
|
Types of power that produce compliance? |
Reward Coercive Legitimate Negative |
|
|
Empowerment |
Enhance employee permormance, well being, and positive attitudes -Give employees greater influence -Centralized management practices |
|
|
Structural Empowerment |
Transffering authority and resposibility from management to employees |
|
|
Hard Influence Tactics |
|
|
|
Soft Influence Tactics |
|
|
|
Individual (1 of the 3 levels of Political Action) |
Self interest pursued by individiual |
|
|
Coalition |
Informal group bound together by the active pursuit of a single issue -Issue resolved, group disdands |
|
|
Network |
People oriented with loose associations of individuals seeking support for their self interests -Broad long term agendas |
