Organizational Behavior Ch 1

Front 1

OB

Back 1

The multidisciplinary field that seeks knowledge of behavior in organizations.

Front 2

3 levels OB analyzes

Back 2

1. Individual
2. Group
3. Organizational

Front 3

4 Research Methods Utilized in OB

Back 3

1. Survey Research

2. Experimental Research

3. Naturalistic Observation

4. Case Study

Front 4

What are Psychology's relevant OB topics?

Back 4

1. Perception

2. Learning

3. Personality

4. Emotions

5. Stress

6. Attitudes

Front 5

What are Physiology's relevant OB topics?

Back 5

1. Motivation

2. Decision Making

Front 6

What are Sociology's relevant OB topics?

Back 6

1. Group Processes

2. Teams

Front 7

What are Anthropology's relevant OB topics?

Back 7

1. Group Processes

2. Communication

Front 8

What are Political Science's relevant OB topics?

Back 8

1. Leadership

2. Organizational Chart

Front 9

What are Economic's relevant OB topics?

Back 9

1. Interpersonal Conflict

2. Organizational Power

3. Negotiations

Front 10

What are Management Science's relevant OB topics?

Back 10

1. Decision Making

2. Organizational Power

3. Technology

4. Organizational Change

Front 11

What is Theory X?

Back 11

This states people are lazy and do not want to work.

Front 12

What is Theory Y?

Back 12

This states people have a psychological need to work and seek achievement & responsibility.

Front 13

Contingency Approah

Back 13

Behavior in a work setting is the complex result of many interacting forces.

Front 14

Organization

Back 14

A structured social system consisting of groups and individuals working together to meet some agreed-upon goal(s).

Front 15

Open system

Back 15

A self-sustaining system that uses energy to transform inputs into outputs.

Front 16

Automation

Back 16

The process of replacing people with machines.

Front 17

Downsizing

Back 17

Reducing the number of employees needed to operate efficiently.

** also known as rightsizing

Front 18

Outsourcing

Back 18

Hiring outside firms to perform non core competency operations.

Front 19

Offshoring

Back 19

The process of shifting jobs or work to another nation.

Front 20

Virtual Corporation

Back 20

A highly flexible, temporary organization formed by a group of companies that join forces to exploit a specific opportunity.

Front 21

Telecommuting

Back 21

The process of using communication technology to enable work to be performed from remote locations.

Front 22

4 forms of telecommuting

Back 22

1. Distributed work - work is distributed across

many locations - Sales Rep

2. Office Hoteling - Offices open for use across many person.

3. Coworking Spaces - a meeting point to perform work - coffee shop

4. Jellies - An informal gathering of people in a coworking space

Front 23

Globalization

Back 23

The process of interconnecting the world's people with respect to cultural, economic, political, technological and environmental aspects of their lives.

Front 24

Cultures

Back 24

The sets of values, customs, and beliefs the people have in common with other members of a social unit.

Front 25

Culture Shock

Back 25

Confusion and disorientation from immersion in a new culture.

Front 26

Repatriation

Back 26

The process of returning to one's home culture.

Front 27

Taylor's Scientific Management

Back 27

Emphasized the importance of designing jobs as efficiently as possible.

Results were drawn upon his time-in-motion study.

Front 28

Human Relations Movement

Back 28

Focused not on the economic aspect but on the social factors in the workplace.

Started by Elton W. Mayo

Front 29

Classical Organizational Theory

Back 29

Focused on the efficient structuring of organizations.

Front 30

Bureaucracy

Back 30

Focused on the best way of organize work in all organizations.