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58 Cards in this Set

  • Front
  • Back
What is Transactional Leadership?
Everything is tied to money.
What do leaders do?
Define VISION and are instigators of change.
What do managers do?
Managers fulfill vision and make sure things are done right.
What is the "Great Man" approach of leadership?
To become a good leader, one must look at other great leaders and begin to model themselves after their traits. These can even be physical. The problem with trait perspective is that not all of the traits of a good leader are good from one organization to another.
What are the 3 main leadership styles?
Authoritarian, Democratic, and Laissez-Faire.
What describes an Authoritarian leadership style?
Dictator, "my way or the high way", DO THIS, direct. Most effective with clear goals, little time, and high stress.
What describes a Democratic leadership style?
This style is the one that most people gravitate toward. Participatory decision making. Effective with unclear goals, more time, less stress.
What describes a Laissez-Faire approach to leadership?
Laissez-Faire means to let it be, and not be involved in the process.
Who is responsible for determining the Authoritarian, Democratic, and Laissez-Faire leadership styles?
Kurt Lewin
What are the variables present in Fielder's contingency (it depends) model?
Relationship, Task Structure, and Position Power.
What is meant by Relationship in Fielder's contingency model?
Leaders and workers have likeability and comfort. This is the most important.
What is meant by Task Structure in Fielder's contingency model?
Does everybody understand what needs to be done? Goals? Impacts? If yes, then there is high task structure.
What is meant by Position Power in Fielder's contingency model?
The ability of the leader to punish or reward the workers.
What are Fiedler's approaches that a leader might take?
Task-oriented approach, people (process) oriented.
What is a task-oriented approach?
Direct supervision of employees. Most concerned with accomplishing the task.
What is a people (process) oriented approach?
Higher worker involvement, workers problems solve, positive atmosphere. The journey is more important than the destination.
Which of Fiedler's approaches is best?
It depends!
Hersey & Blanchard's Life-cycle (Situational Model) depends on how ____ and ____ the workers are.
Willing and Able.
What are the four approaches of Hersey and Blanchard's situational model?
Telling, Selling, Participating, and Delegating.
Which of Hersey and Blanchard's approaches works best with unwilling/unable workers? It is characterized by being very directive and task oriented.
Telling Approach.
Which of Hersey and Blanchard's situational approaches is best for willing/unable workers? It is best when relationships are more stressed, "this is how to do it and WHY."
Selling Approach.
Which of Hersey and Blanchard's situational approaches is best for unwilling/able workers? Focuses on the process, not the task. Ask for feedback. More personal level.
Participating Approach.
Which of Hersey and Blanchard's situational approaches is best for willing/able workers? Make sure people have what they need in this approach.
Delegating Approach.
What does the LMX theory stand for?
Leader Member Exchange
What is the LMX theory?
What workers should do is maximize their face time with their leaders which gives them more influence on descisions.
What is the downside to LMX?
Other employees dislike you. Brown noser!
When is transformational leadership necessary?
Following a crisis.
What is necessary in a transformational leader?
More willing to share power and control, challenges old leadership, charasmatic.
We believe that the person with the most ______ has the most power.
What is power?
The control/ability to modify an outcome. Power is a choice.
Where does power come from?
The people being controlled.
Intentional, blatent, directions, orders. Everyone knows the dominator is being dominating.
Taboos, what to talk about/not to talk about.
Conversational topic.
What makes up the conscious level of domination?
Directives and conversational topics.
The unconscious level of domination is made up of ______ of what is/is not appropriate.
What is the base of power that someone has over us because we like them?
Referent Power.
Who came up with the bases of power?
French & Raven.
What is the base of power that we give someone because they know more than we do?
Expert power.
What is the power we grant to someone else because if they don't have this power they can hurt you in some way?
Punishment power.
What is the power we give to someone because they have the ability to help us in some way?
Reward Power.
Which kind of power is characterized by recoginizing that they have authority?
Legitimate power.
What helps immensely in gaining power?
Great ideas are useless unless you have the ability to :
communicate them to others.
In order to gain power in an organization by being indespensible is known as _______
job expertise
The ablility to sell your ideas is known as ______
We're more likely to comply with people we like. This means of gaining power in an organization plays off of _____
Interpersonal relationships/coalitions.
The power over what people think/ what information they have to make decisions is known as _______
Informational control.
Power over what people need to work.
Resource control.
Symbols of power.
looks, possessions, money
Duties of organizational politics include:
Defining terms of discussion, setting the agenda, limiting information, determining participation, silence dissent, close discussion.
Only one side of the arguement is presented.
Overt resistance.
Blatent, whistle blowers, strikes, etc.
Symbolic resistance.
Using the system against the system.
What are control systems?
Provide menaingful status information regarding activities to those involved.
Why don't people like control systems?
Interpreted as being policing actions, don't work very well because of the way they have been designed.
Too tight control systems ...
...inhibit productivity
Too loose control systems...
... don't do any good.
To create a positive control system:
The workers must be involved in the design, clear goals for everyone, expectations clear and fair, limitations known, information open to all, useful indicators identified, accountability fixed.