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9 Cards in this Set

  • Front
  • Back
Company’s Mission
The reason for it’s existence
Tactics
Methods and actions use to accomplish their business strategies
Order qualifiers
The characteristics that potential customers perceive as minimum standards of acceptability for a product to be considered for purchase from the organization
Order winners
The characteristics of an organization’s goods or services that cause them to be perceived as better than the competition
Environmental scanning
The monitoring of events and trends that present threats or opportunities for a company
Operations strategy
The approach, consistent with the organization strategy, that is used to guide the operations function
Quality-based strategy
Strategy that focuses on quality in all phases of an organization
Time-based strategy
Strategy that focuses on reduction of time needed to accomplish tasks
Productivity
A measure of the effective use of resources, usually expressed as the ratio of output to input