Omb Ch. 3 Notes

Front 1

Manner of thinking and feeling that show's one's dispostion toward an object

Back 1

Attitude

Front 2

Sources where attitude comes from

Back 2

Experience, putting yourself in others shoes, values, genes, personality, socially provided info, seeing others, mix opinions-make own opinion

Front 3

3 structures of an attitude. Every attitude has these 3

Back 3

Cognitive component
Affective Component
Behavior Intention component

Front 4

Based on perceptions of reality

Back 4

Cognitive componet

Front 5

how stimulis object makes you feel

Back 5

Affective component

Front 6

Engage in from function of attitude (Not part of attitude)

Back 6

Behavior

Front 7

Attitude formation process

Back 7

Stimulus, Perception, Attitude

Front 8

when two sets of cognitions or perceptions are contradictory or incongruent, a person experiences a level of conflict and anxiety

Back 8

Cognitive disssonance
(reduce by changing attitude, behavior, or perception)

Front 9

want people to enjoy work, concern for the welfare of others

Back 9

Altruism

Front 10

job satisfaction affects org (tardiness, performance)

Back 10

Instrumentality

Front 11

Attitude, How one's job makes one feel

Back 11

Affective state

Front 12

Part of job itself

Back 12

Content

Front 13

Environment, setting (not job itself)

Back 13

Context

Front 14

Have expectations and those expectations are unmet

Back 14

Discrepancy model

Front 15

Results of Job satisfaction/dissatisfaction

Back 15

Deviance behaviors (theft), motivation, union activites, work attendence, turnover, recruitment, citizenship behaviors (helping)

Front 16

A psychological force that binds an individual to a course of action that is relevence to the target of that commitment (ex: organization)

Back 16

Organizational commitment

Front 17

2 forms of commitment

Back 17

Psychologcial and Organizational

Front 18

3 types of Psychological commitment

Back 18

Compliance, identification, internalization

Front 19

3 types of Organizational commitment

Back 19

Affective, Normative, and continuance (behavioral)

Front 20

cost/benefit analysis

Back 20

Compliance

Front 21

emotional reasons to stay committed, pride of affliation

Back 21

Identification

Front 22

Take within, agree with their values, goals are your values, goals

Back 22

Internalization

Front 23

here because like being here

Back 23

Affective Commitment

Front 24

perception of right thing to do, morally here cause ought to be here

Back 24

Normative Commitment

Front 25

cost analysis, lose too much if leave

Back 25

Continuance (behavioral) Commitment

Front 26

origins of affective commitment

Back 26

Member's Actions, exchange, social info processing, work experiences, individual attributes

Front 27

3 rights of legal ownership

Back 27

Information right, influence/control right, right to it (portion of finanicial, physical value)

Front 28

state where an individual feels as though the target of ownership (or piece of that target) is theirs

Back 28

Psychological ownership

Front 29

ownership arises from what 3 things?

Back 29

1. How long you've Control something
2. Investing one self in it
3. Coming to know intiminently

Front 30

Behavior sciences: Forces within or outside of the body which "energizes, directs, and sustains" human behavior

Back 30

Motivation

Front 31

Seek pleasure and avoid pain

Back 31

Principle of Hedonism

Front 32

behavior not consious or rational- Part of DNA, Natural

Back 32

Instinct Theory

Front 33

make decisions of current behavior based on consquences of pervious behavior

Back 33

Drive (Reinforcement) Theory

Front 34

capable of thinking about future, job; expectations of future, can make 2 choices

Back 34

Cognitive Theory

Front 35

explains 100% of motives (motivation) vs certain % of of motives

Back 35

Grand Theories, Narrow

Front 36

What motivates human behavior

Back 36

Content Theories

Front 37

Murray's Manifest Needs Theory

Back 37

Basic human needs

Front 38

Herzberg's Motivation/Hygiene theory

Back 38

Mental Health

Front 39

McClelland's Learned Need Theory

Back 39

Needs aren't born but become us- acheivement, power, social

Front 40

Maslow's Hierarchy of Needs

Back 40

Security/safety, esteem, self-actualzation

Front 41

Alderfer's ERG theory

Back 41

Modify Maslow's needs: Existance, relate, growth

Front 42

A human condition that becomes energized when certain human conditions (hunger) experience a deficieny

Back 42

Need

Front 43

Motivational force (energizes), recurrent goal state, internal requirement for "survival"; an inner force which organizes perception, intellection, and action

Back 43

Need

Front 44

Motivational components (outside of body)

Back 44

Directional
Intensity
Persistence

Front 45

Primary Needs

Back 45

Extinct, nature, born with (breath, eat, physical)

Front 46

Secondary Needs

Back 46

come to us from life experience, Learned, psychological
(social need controversery primary or secondary)

Front 47

Latent Needs

Back 47

need at rest for moment

Front 48

Manifest Need

Back 48

active, energing at moment

Front 49

try to satisfy need and prevented from doing so so makes it that much more important, go back down scale

Back 49

frustration progression hypothesis

Front 50

growth and self-actualization can't be fulfilled

Back 50

Aspiration hypothesis