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12 Cards in this Set
- Front
- Back
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TRAINING: 10 ORGANIZATIONAL BENEFITS
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1. Profitability
2. Goal Attainment Productivity Quality Flexibility Organizational change / innovation Employee morale / satisfaction Internal staffing Flexibility in selection Organizational image Recruitment & retention Improved labor relations |
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Types of training
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Remedial (training to get what you need)
Preventive maintenence Evolving jobs org needs Individual growth |
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Training at the forefront
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ability/skills
Literacy (remedial-needs) (different languages) Cross-functional ( moving employees around) Team skills Legal compliance training |
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training model
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TNA (training needs)- Design- Deliver(training)- evaluation (what did you learn in training)- transfer(did what you learn actually transfer to job)- evaluation(measure)
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What, who should attend training?
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Training Needs Assessment (TNA)
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4 types of TNA
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Environmental Scan
Organizational Analysis Operational Assessment Individual/team Evaluation |
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Legal Constraints
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injury
confidentiality copyright equal treatment attendance discriminatory biases information accommodate disabled |
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who-the subjects
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worst/best EEs (abilities)
Voluntary/Mandatory Individually/group New/continuing EEs Management support |
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If learning is the preferred solution:
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Goals vs Objectives
Constraints Who- the subjects Creating a learning mindset Who- Delivers training Timing Methods Resources Program design/delivery Transfer of training Assessment |
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Is training the optimal/best solution?
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Timeframe
Probability of success cost secondary effects |
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Transfer of Training
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Supervisory Support
motive communication incentive time opportunity to use peer support culture |
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Evaluting training programs
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-Did they like it? (helpful)
-Do they know/Can they do it? (just cause know it doesn't mean they will use it)(Did they already know it beforehand?) -Do they use it? (If use it does it really matter or help the business) -Does it really make a difference? |
