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18 Cards in this Set

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Phases of an Interview

Introduction


Discussion


Summary

Introduction Phase

Nurse:


Introduces self to patient


Describes purpose of interview


Describes the interview process

Discussion Phase

Nurse:


Facilitates and maintains a patient-centered discussion


Uses various communication techniques to collect data

Summary phase

Nurse:


Summarizes data with the patient


Allows the patient to clarify data


Communicates an understanding of the problems to the patient

What is the purpose of the health history?

To obtain subjective data from the patient so the nurse and print can create a plan to promote health, prevent disease, resolve acute health problems, and minimize limitations related to chronic health problems

How should one alter a necessary interview if the patient is in physical or emotional distress?

Use a focused assessment to limit the number and nature of questions to those which are absolutely necessary for the given situation. Save any additional questions for later.

Permission giving technique

The nurse communicates to the patient that it is safe to discuss sensitive topics.



E.g. "Many young people your age have questions about sex. What questions or concerns do you have?"

If the patient asks broad questions or questions that the nurse is unprepared to answer, what should she do?

Ask the patient for more information about the situation to gain direction in how to answer or to what resources to refer.

How should a nurse begin the interview?

Open ended questions

If the patient is rambling, how should the nurse handle the situation?

By refocusing the interview

How should a nurse gain more precise details?

By asking closed ended questions

Facilitation

Using phrases such as "uh-huh", "then?", and "go on" along with head nodding, shifting forward, etc. to encourage patients to continue talking.

Restatement

Repeating what the patient has said to confirm the interpretation.



"Let me make sure I understand what you said. The pain occurs before you eat and is relieved by eating. Is that correct?"

Reflection

Gain clarification by restating a phrase used by the patient in the form of a question.



E.g.


Patient: "I got out of bed and didn't feel right"


Nurse: "you didn't feel right?"

Comprehensive health history

May be performed during a hospital admission or any initial assessment. A full, extensive history is taken

Problem-focused health assessment

Limited in scope to a specific problem while being detailed enough so that the nurse is aware of other health related data that may affect the current problem

Episodic/Follow up assessment

Focuses on a specific problem for which a patient has already been receiving treatment

Components of health history

Biographic data


Reason for seeking care


History of present illness


Present health status


Past health history


Family history


Personal and psychosocial history


Review of systems

8